Brother MFC-9130CW scanner no longer works with Windows 7

My MFC-9130CW scanner stops inexplicably scans to my PC one day.  It worked great for several weeks but now, whenever I try to scan (either from the machine itself or the center of Brother on my computer), a generic "scanning failed" message appears.

I contacted Brother support and they had me uninstall all software/drivers Brother and reinstall them, but I get the same error message when trying to scan.  IP address of the machine is valid, it is connected to our wireless network (I can print wireless) and I have even disabled the Windows Firewall (as support suggested brother).  Nothing works.  I am at a loss, because I have not changed anything that is related to my OS.

The fact that you cannot scan even from the front Control Panel suggests that the machine has an internal problem that could fix only repairers specialist Brother or printer...

There is a one year warranty on the machine. You should get it back to brother as soon as possible if the warranty is still good...

Tags: Windows

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