Brother printer wifi "the printer is unresponsive.

Hello

I'm new to Mac but am generally competent computer/network.

My son is in a the student house where 2 guys have Macbooks and 2 have Windows Mobile 10. the printer is a Brother wireless printer/scanner/fax.

Among Mac users and Windows users can send impressions and analysis perfectly, but only one of the Mac users cannot.

I deleted the printer and downloaded the latest drivers and re-installed but still cannot print.
I tried adding via IP address but still does not work. I also tried the Air and BrotherCUPS, but none worked.

HELP............!!!!!

Greetings thequizman,

Thank you for using communities of Apple Support. It seems that you experience problems printing to a Wi - Fi printer. Looks like you already have a troubleshooting. I recommend reading this article, you have already done some steps here, but there is more information you have not mentioned by train.

If the issue is not resolved, take these last steps to remove all the drivers printer currently installed that might be causing the problem:

  1. Choose  menu Apple > System Preferences, and then click Printers and scanners.
  2. Control-click anywhere in the list of devices, and then choose "Reset printing system" from the context menu that appears.
  3. From the Finder, choose go > go to folder. Type /Library/Printers/ , and then click surGo.
  4. The Printers folder opens. Choose Edition > select all to select all the items in the folder.
  5. Choose file > new folder with selection to all the selected items in a new folder named new folder with the elements.
    To save storage space, you can delete the folder new folder with items after you complete the remaining steps.
  6. Follow the steps described in previous section once more.

If your printing problem is not resolved, contact the manufacturer of the printer to support.

Troubleshoot printer on your Mac - Apple Support

Take care.

Tags: Notebooks

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