Browser blackBerry Smartphones has cuts/white blanks?

My Torch 9800 is three months old now, and last week, the browser started to act weird. In any website I'll twitter, yahoo homepage or tumblr, there's always the whitespace or cuts that doesn't let me see the whole page. Is not that a Cup, I scroll down there will be white discounts every now and then.  It is not something bad internet connection either, I tried to test it located next to our router with full signal and always the page load like that.

It is not a centre for Blackberry here in the Philippines and the closest is Hong Kong or Singapore. The telecom brand I got the phone to advised me to try to reset my phone back to the factory settings, while perhaps this glitch could clarify. I asked them if it was something that could be solved by putting up-to-date or is the result of accidentally change some options of the phone. In the end they told me back toward the top of my phone, it brings them so they could restore it to factory settings, bad comes to worse that he is still not back to normal, since it is still under warranty, they'll gladly give me a new.

ANY OTHER SUGGESTIONS? It has something to do with the update? lack of storage space? accidentally change browser options/settings?

Here are the links of what it looks like. I took the liberty of the screen it munching that guys can understand what im trying to say

A site of tumblr-> http://i54.tinypic.com/nbxfz6.jpg

Looking for something on yahoo-> http://i52.tinypic.com/2r5b5a9.jpg

On the homepage of twitter-> http://i56.tinypic.com/dca0k8.jpg

Andy advice or assistance would be appreciated! Thank you!!!

Hi and welcome to the forums!

Try a traction battery (hard reset) as a first step.

Thank you

Bifocals

No data will be lost when you do the following: remove the battery while the device is activated.
Remplacer replace after one minute, let the device reboot 1-3 min, see if the problem is corrected.

KB02141 How to reset a BlackBerry smartphone

Tags: BlackBerry Smartphones

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