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• BlackBerry Smartphones Ringtone problem after the upgrade

  Hi people.

  Friend to me has just upgraded its OS "Bold" and during the process, he accidentally pressed the button cancel on the charger. He continued the upgrade again after and everything works perfectly EXCEPT that now the ringtones are all sounded even!  It can find the list of ringtone, but when he played I, it all sounds the same.  Seemed that the ringtone database was damaged for some reason any.

  Beside you WIPE the device, is there another way to restore this function in full?

  Well, a backup and restore of the database "should" certainly work, but if it isn't, then wipe and restore the operating system on the device should, as indicated.

  This theme has the software and the instuctions to do exactly that:

  http://www.BlackBerryFAQ.com/index.php/How_do_I_wipe_the_BlackBerry_using_Jl_Cmder%3F

• Smart phone BlackBerry Smartphones is malfunctioning after the upgrade.

  Hello

  I just got my blackberry a few weeks ago, and it worked perfectly until I've downloaded BlackBerry Desktop Manager, plugged in my camera and updated... It works much more slowly. There is a good 5-15 seconds when you try to access the menu of the delays and it will freeze while I'm answering incoming calls. Also I woke up no longer works. There is no sound coming out when it goes off, the volume is set to high, but it still sounds when someone calls me. It worked before the update, and I changed no settings after. Is there a way to roll back the update. I thought that updates were supposed to solve problems and issues, not to create them.

  Thank you C

  PS It's a BlackBerry 9000 by Rogers, o/s. 4.6.0.303

  Hmm... When he began to occur after the update I removed the battery put it and restarted it, but it did not help. Five minutes ago I accidentally dropped it it and the battery fell... Turn again, and it works very well, so far. I guess that it needed, it was a quick kick in the * beep *, as may parents TV old

  

• BlackBerry smartphone App Vanished after the upgrade to registered test?

  I downloaded an app from last week (iRecordIt for health monitoring). After the trial expires I set up my account paypal with the appworld and bought the full version, after the purchase he made me reboot, so I did, and when I did the first thing I noticed was the app was no longer on my main screen in the top6 section. But this isn't on my phone anywhere, I checked every folder. It can be accessed by going to AppWorld > MyWorld, but shortcut icon / what that either current deletion is really annoying because it is an application frequently used for me.

  Any ideas on how to get the application to display correctly? It cannot be copied or moved or whatever it is from MyWorld or settings > applications of the screen, so I don't know what to do.

  I just got this blackberry "BOLD", my first blackberry and this is my first real "purchase" of the appstore so it probably has something to do with it lol.

  HA! I have a physical batterypull on my phone and the icon of this app is back on my screen of welcome where it belongs, weird, but it worked !

• Icon blackBerry Smartphones BBM missing after the update. need help ASAP please

  Hi I'm using a bb bold 9780 and my bbm is 5.0.1.45 and when I tried to update, it hangs whenever he finishes the installation. And when I got tired of a battery pull, my bbm icon is missing. No idea how to solve this problem? Could really use some help here cos its pretty impt. Thanks in advance

  Hi aaron1212,

  If running above doesn't solve the problem then try this link for installing BBM:http://mobileapps.blackberry.com/devicesoftware/entry.do?code=bbm6

• Error 651 PPPoE VPN connection after the upgrade and reboot

  I have Win7 and a PPPoE VPN connection working perfectly well until tonight after the upgrade and reboot, the VPN just stopped working and gives an error code 651.  I have nothing newly installed.  What was wrong?

  Hello

  The question you posted would be better suited to the TechNet community. Please visit the link below to find a community that will support what ask you

  http://TechNet.Microsoft.com/en-us/ms772425

• BlackBerry Smartphones "Tasks" icon after the operating system upgrade

  Just upgraded (?) to os 5.0.0.771, 9000 "BOLD" on Telstra in Australia.

  This update was offered by an email from RIM.

  The 'Task' icon has now disappeared, and I can't sync my tasks with Outlook.

  Any ideas how I can get the 'task' back, or if I then try to re - install the update?

  Thanks in advance!

  John_Clark wrote:

  Simply plug the device back in to Desktop Manager and run the application loader.  Make sure you check the box for the tasks in the list of applications.

  Thanks, did it, didn't work.

  However, the upgrade was kind enough to do a backup, which I restored it, and now all fixed.

  Thanks for your help

• BlackBerry Smartphones BBM disappeared after the 7.0.1 update

  I've updated BBM from version 7 to 7.0.1. After the reboot, I found that my BBM was gone. I checked my world in Blackberry World, to see that it is installed, but it was gone. So I had all my BBM Messages messages. Make a restore from a previous backup has not resolved the problem, 7.0.1 remained. I had to reinstall version 6 to BBM. Version 6 installation means that I've lost the BB voice that came with v7. Nobody knows where and how can I get the previous version 7.0.1. IE version 7?

  Hello Ramiji

  You can try it again once, it might be useful. all making the first first delete BlackBerry Messenger of your device, for this on your home screen to go to Options > Device Application Management > locate and remove BlackBerry Messenger from there.

  KB10040  : How to display or remove installed application on a blackberry smartphone 

  After deleting to do a battery pull reboot as this device on remove the battery wait a min. then reinsert back. After the reboot of your Explorer BlackBerry browser to www.blackberry.com/bbm to download the most recent available for your device.

  If even after the installation, you are unable to locate the BBM on your Homscreen try this Knowledge Base, which could help:

  KB23968 BlackBerry Messenger icon disappears from the home screen of the BlackBerry smartphone

• BlackBerry smartphone password reset after the end of support

  I have no more phone support.

  My old password does not work.

  I can't get my ID blackberry for work.

  I want to just this device to open.

  This means that you have your employers device, they have you removed from their network and forced a new password to you. You can call to ask what is the password.

  BUT, probably, their intention to reset the password is for you to do a wipe of the device security so that none of the persistent employer email, data, etc., remain on this device.

  After clearing security, you end up with essentially a new, fresh, device with no previous, ready to install as a personal device data.

  Read this article from RIM's Knowledge Base to reset your device to factory settings.
  KB18998 How to reset a factory default BlackBerry smartphone

  See the article in the Knowledge Base RIM here for more information about how to remove an it strategy. See method 3 in the link:

  KB14202 How to remove a policy from IT to a BlackBerry smartphone

• Fonts I have installed in the font book are missing after the upgrade 10.11.6

  I ran the upgrade recommended this morning at El Capitan 10.11.6 on my end 2011 MacBook Pro. A certain font was not available when I opened an Illustrator document, so I opened the font book to see why and found that hundreds of fonts, I entered the book of policies over the past year or more are missing. I know that real fonts are still in my police records, but a number of hours of work participated in their addition to the font book and organize them into folders. Is all the work is lost, where can I access the preferences that contain this information somehow? What a brake if not. Font book does not yet have all folders that I put in place, they are just empty and only the core system fonts are loaded.

  Unless I can access the old prefs I guess I also install all my software again, to make sure that necessary fonts are loaded?

  Help!

  John

  cjohna wrote:

  I ran the upgrade recommended this morning at El Capitan 10.11.6 on my end 2011 MacBook Pro. A certain font was not available when I opened an Illustrator document, so I opened the font book to see why and found that hundreds of fonts, I entered the book of policies over the past year or more are missing. I know that real fonts are still in my police records, but a number of hours of work participated in their addition to the font book and organize them into folders. Is all the work is lost, where can I access the preferences that contain this information somehow? What a brake if not. Font book does not yet have all folders that I put in place, they are just empty and only the core system fonts are loaded.

  Unless I can access the old prefs I guess I also install all my software again, to make sure that necessary fonts are loaded?

  Help!

  John

  Use your backup Time machine restore.

  Your book plist police is located on via Finder > go > go to folder, copy and paste:

  ~/Library/preferences/com. Apple.FontBook.plist

• Body of the email missing after the upgrade of the Mavericks in El Capitan

  I upgraded from the Mavericks to El Capitan today and although my Inbox lists my emails in a column on the left, the body of the message is missing. I have double-clicked on the messages and still get nothing. In addition, all of my sent mail disappeared and there is that nothing that is listed. I checked the pane accounts and my account is activated and all others are disabled. Any help would be appreciated.

  Try the following:

  1. Abandonment of post
  2. Move ~/Library/Containers/com.apple.mail to the desktop.
  3. Restart the messaging
  4. If Mail is not working properly, remove the com.apple.mail you had previously moved on the desktop.

• Device Manager blackBerry Smartphones are missing from the phone

  The Device Manager icon is missing from my Curve 8300. I suspect it might have been accidentally deleted. I need to change a setting, how can I get that back without my phone of stripping and reload the software? I can't find it in the Manager of office as an option to add on.

  Thanks in advance

  GOOSE

  Well, you can not remove the Options/settings icon. You can only MOVE or hide it.

  Anyway... two options to try:

  1. with the BlackBerry device powered time, remove battery for a few seconds and then reinsert the battery to restart.

  If it still does not appear, follow these steps:

  2. you set Homescreen shortcuts mechanism: to enable these shortcuts to work, you must have "Dial from home screen" set to "No" (go to the dialer (press the Green kley) > Options > General Options.)

  Also note that you only need to press to get these applications - if you press the keys, then the appropriate number of speed dial is always composed.

  Now, as the value, press the letter 'o' of the screen and your menu Options will appear.

• BlackBerry smartphone Low volume after the 4.5.0.110 on the 8310

  Greetings,

  It seems that after following the instructions to upgrade AT & T sent me spend 4.5 everything looks great, but my max volume is down. I out max gps to hear it, play volume are much more gentle MP3 and the ring is as normal when before I could hear him all over the House. All I can find to the max value. It is a by-product of the upgrade I'm stuck with or y at - it a way to get my volume back to how it was before the upgrade? I have a 8310, the new version of the os is 4.5.110. Help! I want my music back to how it was!

  Thank you

  Z

  It's actually quite simple and easy to downgrade the OS on your device. Follow the instructions posted on the link below:

  http://www.BlackBerryFAQ.com/index.php/How_do_I_downgrade_the_OS_on_my_BlackBerry%3F

  Similarly, I would recommend simply instead upgrade to the latest version of the operating system for the 8310, see link below for directions:

  4.5.0.124

  http://www.BlackBerryForums.com/General-8300-Series-discussion-curve/170511-latest-OS-8310-4-5-0-174...

  Good luck.

• Response of blackBerry Smartphones option missing from the text menu

  Hi all

  recently my "BOLD" stopped the option to reply to received text messages. Also, the response box does not appear below the received text. This happens with 1 single address of contact, which has been used for 2 years). Other contacts are not affected.

  Can someone help sort this please?

  See you soon

  Martin

  Hello MartinLahiffe

  Welcome to http://supportforums.blackberry.com/

  Use your BlackBerry to reset have effects and see if the problem is corrected.

  Or try to remove the contact and add it again.

  Kind regards.

• BlackBerry Smartphones dead phone after the failure of the update software - error symbol

  I've updated my BB device software, but the process of update froze at the end when the device is supposed to initialze. Now, when I turn on the phone, all I get is an error of symbol that resembles the cross symbol with the number 543 under application. When I plug in the USB cable, the computer recognizes the phone and the Manager believes he is as well, however I can not connect to the device.

  Need urgent help!

  Thank you.

  Thank you!

  Solved using the JL Cmd wiper.

  Lars