BSOD a few minutes after starting. And another after entering IE.

Wake up BSOD a few minutes after starting.  Then I start and it's OK.  Then when I go into IE I get a new one.  Then, everything is OK for a long time (often for the rest of the day).  Trouble started when I downloaded Firefox, while IE was found to have a big security problem.  Download problems.  Tried to go back to the previous state good.  Still getting BSOD.  Then I backed up all personal files, reinstalled windows 3 times!  Still no luck.  Updates seem to work.  I have no material on it, more just printer, keyboard, mouse and speakers.  Something about a Bad pool caller and something on a manually initiated crash appear to be the most common BSOD.  Anyway, I don't understand all this.  I tried to talk with Microsoft technical support, but they could not help and indicate that it could be the hard drive itself.

Someone at - it look at my https://onedrive.live.com/?cid=7C2BA0B8D210B559&id=7C2BA0B8D210B559%21105 minidump file

And I would like to know if this is something that I can fix it or do I have to take the whole thing in a shop for repair.

Thank you!!!

Linda

Hi Linda,.

BAD_POOL_CALLER (c2)

This indicates that the current thread is doing a bad pool request.

4: kd > k
Call child-SP RetAddr site
fffff880 '03bf5928 fffff800' 031f2be9 nt! KeBugCheckEx
fffff880'03bf5930 fffff880'01015431 nt! ExDeferredFreePool + 0 x 1201
fffff880 '03bf59e0 00000000' 00028000 excsd + 0xa431
fffff880 '03bf59e8 00000000' 642 d 0 x 28000 0000
fffff880'03bf59f0 fffffa80 1006475 c 0x642d0000
fffff880 '03bf59f8 00000000' 00000000 0xfffffa80 1006475 c

excsd.sys (Diskeeper - ExpressCache) is tempted to rescue the pool which was previously already released.

Uninstall ExpressCache as soon as possible.

Kind regards

Patrick

Tags: Windows

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