BSOD in the awakening of fashion 'sleep' on my PC...

Hi, I get a blue screen of death when my PC mode sup wake 'sleep'.

It gives me the following message is displayed:
Signature of the problem:
Problem event name: BlueScreen
OS version: 6.1.7600.2.0.0.256.48
Locale ID: 1033
More information about the problem:
BCCode: 3B
BCP1: 00000000C 0000005
BCP2: FFFFF80002CC9A3C
BCP3: FFFFF8800741A550
BCP4: 0000000000000000
OS version: 6_1_7600
Service Pack: 0_0
Product: 256_1
Files helping to describe the problem:
C:\Windows\Minidump\122113-6193-01.dmp
C:\Users\Z87 G45 GAMING\AppData\Local\Temp\WER-8533-0.sysdata.xml
Read our privacy statement online:
http://go.Microsoft.com/fwlink/?LinkId=104288&clcid=0x0409
If the online privacy statement is not available, please read our offline privacy statement:
C:\Windows\system32\en-US\erofflps.txt
This is the minidump file that it generates - unfortunately, have no idea what to do with...
REDACTED

Much better, thank you! Also, thanks again to also remove the link in your OP that I was about to take off because of this Web site that require a download manager on their site that probably installed puppies.

On discharge, it's bug checking SYSTEM_SERVICE_EXCEPTION (3B) .

This indicates that an exception happened during execution of a routine that passes from non-preferred to the privileged code code.

This error has been linked to the excessive use of expanded memory and resulting from user mode graphics drivers enjambment and passing data incorrect of the kernel code.

----------------------

If we take a look at the call stack:

6: kd > kb
RetAddr: Args to child: call Site
fffff800'02cc3de9: 00000000' 0000003b 00000000 fffff800 '02cc9a3c fffff880' c0000005 0741a 550: nt! KeBugCheckEx
fffff800'02cc373c: fffff880'0741ace8 fffff880 '0741a 550 00000000 00000000' fffff800' 02cf2820: nt! KiBugCheckDispatch + 0 x 69
"fffff800'02ce9fad: fffff800 '02ee703c fffff800' 02e0c754 fffff800 ' 02 c 55000 fffff880 ' 0741ace8: nt! KiSystemServiceHandler + 0x7c
fffff800'02cf1620: fffff800'02e14118 fffff880 '07419e88 fffff880' 0741ace8 fffff800' 02c 55000: nt! RtlpExecuteHandlerForException + 0xd
"fffff800'02cfe6cf: fffff880 '0741ace8 fffff880' 0741a 550 fffff880 ' 00000000 fffffa80 ' 0ca7f030: nt! RtlDispatchException + 0 x 410
fffff800'02cc3ec2: fffff880 '0741ace8 00000000 00000000' fffff880' 0741ad90 00000000' bad0b0b0: nt! KiDispatchException + 0x16f
fffff800'02cc2a3a: 00000000'00000000 00000000'00000000 00000000'00000000 00000000'00000000: nt! KiExceptionDispatch + 0xc2
fffff800'02cc9a3c: fffffa80 ' 0d3af040 fffff880 '0741b5e8 fffffa80' 0e4514e0 fffff880 ' 00d9912a: nt! KiPageFault + 0x23a
fffff880'00da5a5d: fffff880 ' 0741b5e8 fffffa80 '0e4514e0 fffffa80' 0d3af040 fffff880 ' 00dd9d40: nt! ObfDereferenceObject + 0xbc
fffff880'0741b5e8: fffffa80 ' 0e4514e0 fffffa80 '0d3af040 fffff880' 00dd9d40 fffff880 ' 02f64101: trufos + 0xda5d
fffffa80'0e4514e0: fffffa80'0d3af040 fffff880 '00dd9d40 fffff880' 02f64101 00000000 00000001': 0xfffff880'0741b5e8
fffffa80'0d3af040: fffff880'00dd9d40 fffff880 '02f64101 00000000 00000001' fffff880' 0741b 170: 0xfffffa80'0e4514e0
fffff880'00dd9d40: fffff880'02f64101 00000000 00000001' fffff880 '0741b 170 fffff8a0' 0f78f940: 0xfffffa80'0d3af040
"fffff880'02f64101: 00000000 ' 00000001 fffff880 ' 0741b 170 '0f78f940 ffffffff' fffff8a0 fff0bdc0: trufos + 0x41d40
00000000 00000001': fffff880 '0741b 170 fffff8a0' ffffffff 'fff0bdc0 fffff880' 0f78f940 0741b 330: 0xfffff880'02f64101
fffff880'0741 b 170: fffff8a0' ffffffff 'fff0bdc0 fffff880' 0f78f940 0741b 330 00000000'09100003: 0 x 1
fffff8a0'0f78f940: ffffffff 'fff0bdc0 fffff880' 0741b 330 00000000'09100003 fffffa80'0ca08af0: 0xfffff880'0741 b 170

FFFFFFFF'fff0bdc0: fffff880' 0741b 330 00000000'09100003 fffffa80 '0ca08af0 fffffa80' 0ca 73060: 0xfffff8a0'0f78f940
fffff880'0741 b 330: 00000000'09100003 fffffa80 '0ca08af0 fffffa80' 0ca 73060 00000000 00000000': 0xffffffff'fff0bdc0
00000000'09100003: fffffa80 '0ca08af0 fffffa80' 0ca 73060 00000000'00000000 00000000'00000000: 0xfffff880'0741 b 330
fffffa80'0ca08af0: fffffa80' 0ca 73060 00000000'00000000 00000000'00000000 00000000'00000000: 0 x 9100003
fffffa80'0 ca 73060: 00000000'00000000 00000000'00000000 00000000'00000000 00000000'00000000: 0xfffffa80'0ca08af0
00000000'00000000: 00000000'00000000 00000000'00000000 00000000'00000000 00000000'00000000: 0xfffffa80'0 ca 73060

Failed to load image \SystemRoot\system32\DRIVERS\trufos.sys, 0n2 error Win32
WARNING: Unable to verify timestamp for trufos.sys
ERROR: Module load completed but symbols can be loaded for trufos.sys
Probably caused by: trufos.sys ( trufos + da5d )

FAILURE_BUCKET_ID: X64_0x3B_trufos + da5d

^^ trufos.sys is the Immunet Protect driver, also sometimes part of BitDefender. Also - ESTsoft Corp ALYac security software driver.

That being said, after taking a glance at your list of loaded modules, I see that other various BitDefender drivers are loaded, so I assume that everyone, BitDefender is the AV that you have installed. Remove as soon as POSSIBLE!

BitDefender removal - http://www.bitdefender.com/support/how-to-uninstall-bitdefender-333.html

Kind regards

Patrick

Tags: Windows

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