BSOD in the Vista virus infection, no safe mode, restore the system or atartup repair...

Similar Questions

• Desktop Windows vista always starts in safe mode

  Why windows vista always starts in safe mode?

  Hello

  1. Close all running programs and open the windows if you are back on the desktop.
  2. Click on the Start () button.
  3. In the search box of the Start Menu, type in msconfig
  4. Then press enter on your keyboard.
  5. The System Configuration utility opens
  6. Make sure that Start Selection is set for Normal start.
  7. Click the Startup tab.
  8. Make sure you start is not checked
  9. Press the apply button and then press the OK button.
  10. Click the restart button to restart your computer.

  See you soon.

• How can I stop Vista to boot into safe mode? Vista does not meet F8 when starting upwards.

  How can I stop Vista to boot into safe mode? Vista will not run on F8 before Windows starts.

  Update: I did system restore and still Vista boot in safe mode. More, start > run > "msconfig" > tab "Startup" and "Safeboot" was not selected. Any other suggestions?

  Vista still restarts in safe mode. 'Safe Mode' will now appear in the four corners of the screen and "Microsoft (R) Windows (R) (Build 6001: Service Pack 1)" appears at the top to the center of the monitor. ???

  Vista recovery media obtain and/or use the Partition Recovery Vista on your computer to the factory settings .

  There is no Vista free download legal available.

  Contact your computer manufacturer and ask them to send a recovery disk/s Vista set.

  Normally, they do this for a cost of $ small.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  In addition, ask them if you have a recovery Partition on your computer/laptop to restore it to factory settings.

  See if a manual provided with the computer or go to the manufacturer's website, email or you can call for information on how to make a recovery.

  Normally, you have to press F10 or F11 at startup to start the recovery process...

  Another way I've seen on some models is press F8 and go to a list of startup options, and launch a recovery of standards of plant with it, by selecting the repair option.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  Also ask them if it is possible to do the recovery disk/s for the recovery Partition in case of a system Crash or hard drive failure.

  They will tell you how to do this.

  Every computer manufacturer has their own way of making recovery disk/s.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  Or borrow a good Microsoft Vista DVD (not Dell, HP, etc).
  A good Vista DVD contains all versions of Vista.
  The product key determines which version of Vista is installed.

  There are 2 disks of Vista: one for 32-bit operating system, and one for 64-bit operating system.

  If install a cleaning is required with a good DVD of Vista (not HP, Dell recovery disks):

  Go to your Bios/Setup, or the Boot Menu at startup and change the Boot order to make the DVD/CD drive 1st in the boot order, then reboot with the disk in the drive.

  At the startup/power on you should see at the bottom of the screen either F2 or DELETE, go to Setup/Bios or F12 for the Boot Menu

  http://support.Microsoft.com/default.aspx/KB/918884

  MS advice on the conduct of clean install.

  http://www.theeldergeekvista.com/vista_clean_installation.htm

  A tutorial on the use of a clean install

  http://www.winsupersite.com/showcase/winvista_install_03.asp

  Super Guide Windows Vista Installation

  After installation > go to the website of the manufacturer of your computer/notebook > drivers and downloads Section > key in your model number > get latest Vista drivers for it > download/install them.

  Save all data, because it will be lost during a clean installation.

  See you soon.

  Mick Murphy - Microsoft partner

• Satellite L300-29U - Vista crashes, even in safe mode

  Hi, I really hope there is someone out there who can help me, my laptop does not work (properly) more, and I don't know what is the cause.

  * The short version: *.

  Two days ago my computer froze all of a sudden for no apparent reason. It did not (without Ctrl-Alt-Del, etc), I could only move the pointer. Since then, has happened repeatedly, even in safe mode. A potential clue: runs chkdsk c: \r \f results in a blue screen.

  * Details: *.

  I have a Satellite L300-29U (about 3.5 years) with Windows Vista.
  Two days ago the computer is not responding, after running normally for a few hours. I had not installed a new hardware or software. Even the clock had stopped. Only the pointer could be moved, but clicking on had no effect, or no has Ctrl-Alt-Delete. I stopped him via the power button. It restarted normally, I opened it then Firefox, but shortly after the same problem has emerged.
  I selected the Mode without fail to start and then let my antivirus (Avira) program a complete check of the system. The computer froze again after about an hour and 30% in the analysis. (Curiously, the timer showing how much time had passed since the beginning of the analysis was still running, but had stopped the clock of the computer.)
  Later, I tried another full analysis and again once it froze. Before that, I ran a few quick scan negative that came.

  In general, I find that Windows starts fine, but in normal mode it freezes pretty quickly when I try to do something. In safe mode, it freezes more quickly, but it's still sometimes.

  I also tried the "repair your computer" option at startup.
  -System Restore does not help
  -Memory Diagnostic is not a problem

  Searching online, I found suggestions for select command prompt and try to chkdsk. My conclusions:
  -chkdsk c: /f gives no indication of errors. The only thing that might be unusual is the following message at the end (translated from Dutch): "cannot transfer the log to the event log messages. Status 50. »
  -chkdsk c: /r /f results in a blue screen, each time to the same point in the process, namely, the 4th stage (verification of the data of the file), after having transformed the 133 634 files. The blue screen that appears shows the following:

  -----
  QUOTE
  A problem has been detected and Windows has shut down to prevent damage to your computer.
  (...)
  Technical information: * STOP: 0 x 00008086 (0x00000000, 0x00000000, 0x00000000, 0x00000000)
  WORDS
  -----

  * Things I have NOT tried (again): *.

  -Execution of TOSHIBA hard drive recovery
  -Formatting the hard drive

  Why not try these again is that I still have a glimmer of hope that he might be up to a corrupt file, and I don't want to use a gun if it turns out to be a mosquito.

  I tried to look online for questions asked by people with problems and similar symptoms, but I find not only the case with some similarities, not exactly the same thing.

  Any suggestions? Any help would be greatly appreciated. Thank you for your time.

  > Two days my computer froze all of a sudden for no apparent reason
  Above all it s sign parts hardware problem as a module of memory or the motherboard can cause this.

  > Since it happened repeatedly, even in safe mode. A potential clue: runs chkdsk c: \r \f results in a blue screen.

  The command chkdsk access and HARD drive tests so it could also be that the HARD drive is the troublemaker.

  From my point of view, you should start the recovery and should set the device to the factory settings.
  If the device would not work even after you have used the factory condition, I guess that one of the mentioned parts malfunctions.

• Vista Start, not even SAFE mode

  I shut down my computer because I was going out of town for a week (normal shutdown).  When I came home and tried to start - does not work...  Gets that "Microsoft corporation" with the movement of the green bars, then remove the screen and sits for HOURS - there is a light that flashes on my machine, as if it is 'thinking', but never gets beyond that point.  I did F8 and tried to "repair", start of last known good config, etc etc, and none doesn't get beyond that point.  Does not start in any type of safe mode (at the same point, then just ' is).  My HP came with Vista (32 bit) pre-installed so I don't have a boot CD, so I can't even do a system restore (which would be my last resort anyway).  I have watched the current positions, but have not found one where SAFE mode (also) would not work.

  I access the configuration and can get to the F8 screen, but beyond that, nothing works.  "According to me" I have disabled the 'error' restart, but do not know if the system got far enough to achieve.

  Any suggestions on what to try next?  It is possible that an update was applied just before my system stop - I think that I put to download, but not until I told it, but am not 100% positive.  Also, I have Norton 360 installed if this can be relative - but of course, I can't seem to him to disable...

  P.S. I'm on my laptop which was closed during the same period of time, but it came without a problem (64 - bit Vista, so perhaps what makes the difference).

  It is a problem these days not having is not appropriate for work on computer diskettes.

  http://NeoSmart.net/blog/2008/Windows-Vista-recovery-disc-download/

  Above is the link to do a repair disk for Vista work and information on how to do everything.

  Download the ISO file, make your disc, reboot with it and try the normal repair paths.

  And the system restore is different for the recovery of the system. System Restore puts your computer to a date when everything worked correctly.

  System recovery is to the standards of the factory.

  See you soon.

• I get BSOD after Bios flash, can connect in safe mode.

  Hi all

  I use a laptop HP DV3145 DX, OS is win 7 Home Basic (it came with the laptop).

  A few days ago my screen started to behave erratically. The lower part of the screen is blurred and was unreadable. So I have updated Bios with the HP support assistant.

  After I flashed the bios, I could connect to windows, but every time I log on to the windows it crashed (BSOD) after 30 to 60 seconds.

  I could connect to the computer in safe mode

  That's what I did

  1. connected in safe mode and disabled all startup program (used Msconfig), with the exception of microsoft. This did not help.

  2 activated the player HP_tools disk management and I see the Bios, Bios_new file is there.

  Now, what should be my next step? I want to factory reset as my last option, I have a lot of settings, digital certificates, backups of phone in this machine, those who are important to my work.

  I think to Flash the Bios to the previous version to see if that helps. Now, I don't consider myself a very experienced user. So if anyone can tell me how to Flash the bios to the older version, I'll be grateful.

  I would also like to hear any other suggestions, others may have.

  * PS: I can't update windows drivers (I've updated about a month ago), because the 3 G dongle that I use is not having recognized in safe mode.

  Thanks in advance,

  Magassa

  You should not have flashed the BIOS. Updating the BIOS is not a magic solution to all the problems. You must perform as the first response to a problem with your laptop because it adds an element of risk.

  You should use the diagnoses instead. Press the power button and immediately press the ESC key. In the start menu, choose to press the F2 key to invoke diagnostics. Perform a system test, a test of memory, a hard drive test and a test video.  Let us know what are the results of the diagnostic test. The image is a more recent version that is installed on the hard drive of your laptop, but is still pretty similar.

  

• Qosmio F50 - BSOD after loggin into Windows and only safe mode works

  Hi all!

  I have read many posts on the forum and they are all a great help... very good community... but I fear now, I'm the one who has problems ask for help...

  I have a Toshiba Qosmio F50 with Windows Vista and I've updated 3 days ago the pilots of the BIOS, Fingerprint Software and software of face recognition to the latest versions with updates on the official website of toshiba. After that, I got a blue screen, 4 hours later, and since then I connect just Windows and 10 seconds later... BLUE SCREEN! and no other choice than to unplug the computer and switch off. I can only log in Mode without failure.

  Unfortunately I can't get windows to a State of previows that I don't have the option to save backups of active recovery.

  I have some windows system errors in case the Manager and that's what they say:

  *-------------------------------------------------------------------------------------------------------------*

  DCOM got error "1068" try to start the service fdPHost with arguments "" to start the server:
  {145B4335-FE2A-4927-A040-7C35AD3180EF}

  DCOM got error "1084" try to start the service EventSystem with arguments "" to start the server:
  {1BE1F766-5536-11D1-B726-00C04FB926AF}

  DCOM got error '1084' trying to start the ShellHWDetection service with arguments "" to start the server:
  {DD522ACC-F821-461A-A407-50B198B896DC}

  Unable to start a DCOM Server: {A0717E52-8AC8-4DD9-8682-0B76775125E6}. The error:
  '2' that happened at the start of this command: c:\windows\system32\divxsm.exe-integration

  The next (s) starting or starting system could not load:
  mfehidk
  SCDEmu
  spldr
  Tosrfcom
  Wanarpv6
  ---------------------------------------------

  * I have also being the .dmp file debugging registration errors and content: *.

  ------------------------------------------------

  1: kd >! analyze - v
  ************************************************** *****************************
  * *
  * Bugcheck analysis *.
  * *
  ************************************************** *****************************

  KERNEL_MODE_EXCEPTION_NOT_HANDLED_M (1000008e)
  It is a very common bugcheck. Usually the PIN address of exception
  the driver/function that caused the problem. Always note this address
  and the date of the picture link / driver that contains this address.
  Some common problems are the exception code 0 x 80000003. This means a hard
  coded breakpoint or assertion was hit, but this system has been started
  / /NODEBUG. It is not supposed to happen as developers should never have
  breakpoints coded hard in retail code, but...
  In this case, make sure a debugger must be connected and the
  system startup/DEBUG. This will we will see why this breakpoint is
  happening.
  Arguments:
  Arg1: c0000005, the unhandled exception code
  Arg2: 8eb51aa9, the address that the exception occurred at
  Arg3: 8b31b010, frame trap
  Arg4: 00000000

  Debugging information:
  ------------------

  EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - the instruction at 0 x % lx 08 referenced memory at 0 x % 08 lx. The memory could not be %s.

  FAULTING_IP:
  + 12A
  8eb51aa9 f6461c40 test byte ptr [esi + 1Ch], 40 h

  TRAP_FRAME: 8b31b010-(.trap 0xffffffff8b31b010)
  ErrCode = 00000000
  EAX = 00000000 ebx = 927 b 4470 ecx = 927 b 4470 edx = 003e0000 esi = 00000001 edi = 927 b 4504
  EIP = 8eb51aa9 esp = 8b31b084 ebp = 8b31b2b8 iopl = 0 nv up ei pl nz na po nc
  CS = 0008 ss = 0010 ds = 0023're = 0023 fs = 0030 gs = 0000 efl = 00010202
  8eb51aa9 f6461c40 test byte ptr [esi + 1Ch], 40 h ds:0023:0000001 d =?
  Reset the default scope

  CUSTOMER_CRASH_COUNT: 3

  DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

  BUGCHECK_STR: 0X8E

  Nom_processus: Skype.exe

  CURRENT_IRQL: 0

  LAST_CONTROL_TRANSFER: from 90f18482 to 8eb51aa9

  STACK_TEXT:
  WARNING: Frame IP not in any known module. Sequence of images may be wrong.
  8b31b2b8 90f18482 00000000 00000000 927b 4470 0x8eb51aa9
  8b31b2e4 8224010 89bbe960 c a50c5b48 b 927, 4470 Mpfp + 0 x 7482
  8b31b328 8222b3e7 8222b 712 69798145 and 00000002 nt! IopfCompleteRequest + 0x11d
  8b31b550 90f5cfd7 89b4a3e8 84f341a8 00000010 nt! RtlWalkFrameChain + 0 x 58
  8b31b574 822c1fd3 adaf0d40 a50c5b48 a50c5b48 tdx! TdxTdiDispatchCreate + 0 x 213
  8b31b638 822c1fd3 89bbe960 a50c5b48 a50c5b48 nt! IofCallDriver + 0 x 63
  8b31b688 82426ce1 a 697985, 9 a8e5d364 89b4a3d0 nt! IofCallDriver + 0 x 63
  8b31b758 8244c3cf 89b4a3e8 00000000 a8e5d2c0 nt! IopParseDevice + 0xf61
  8b31b7e8 6 00000000 00000240 nt 8b31b840 824240c! ObpLookupObjectName + 0x5a8
  8b31b84c 82425bc3 8b31ba98 00000000 90e82400 nt! ObOpenObjectByName + 0x13c
  8b31b8c0 8242c51d 8b31bad8 8b31ba98 02000000 nt! IopCreateFile + 0x63b
  8b31b91c 90fcf5de 8b31bad8 8b31ba98 02000000 nt! IoCreateFileEx + 0x9d
  8b31bb60 90fcd1da b2e767f0 a5087508 00000016 afd! AfdTdiCreateAO + 0 x 565
  8b31bbe4 90fd5040 84f3893c 89bcc0f8 8b31bc0c afd! AfdBind + 0x2e3
  8b31bbf4 822c1fd3 89bcc0f8 84f38860 84f38860 afd! AfdDispatchDeviceControl + 0x3b
  8b31bc44 824525e5 84f37130 84f38860 84f3893c nt! IofCallDriver + 0 x 63
  8b31bc64 82452d8a 89bcc0f8 84f37130 03e7fb00 nt! IopSynchronousServiceTail + 0x1d9
  8b31bd00 8243ca5d 89bcc0f8 84f38860 00000000 nt! IopXxxControlFile + 0x6b7
  8b31bd34 8225da1a 00000464 000002e4 00000000 nt! NtDeviceIoControlFile + 0x2a
  8b31bd34 77069a 94 00000464 000002e4 00000000 nt! KiFastCallEntry + 0x12a
  00000000 00000000 00000000 00000000 0x77069a94 03e7fc30

  STACK_COMMAND: kb

  FOLLOWUP_IP:
  Mpfp + 7482
  90f18482? ???

  SYMBOL_STACK_INDEX: 1

  SYMBOL_NAME: Mpfp + 7482

  FOLLOWUP_NAME: MachineOwner

  MODULE_NAME: Mpfp

  Nom_image: Mpfp.sys

  DEBUG_FLR_IMAGE_TIMESTAMP: 48445e60

  FAILURE_BUCKET_ID: 0x8E_Mpfp + 7482

  BUCKET_ID: 0x8E_Mpfp + 7482

  Follow-up: MachineOwner
  *----------------------------------------------------------------------------------------------------------*

  Guys do you have an idea what could wrong? Or how world you this problem?

  Any ideas would be welcome. I'm starting to get very frustrated after 3 days in the problem... Thank you very much!

  * Niter *.

  Hello

  I agree with Luke. It of really impossible that this error would be caused by one of the tools updated Toshiba.

  I see in your post a few notifications on DivXsm.exe which is placed in the system32 folder and Skype.exe.

  In my opinion, there is a compatibility issue with 3rd party applications that are installed on your laptop.
  I have no idea why this has happened after the execution of some updates, but it seems that the system has been confusing upward.

  As suggested by Luke, you could start the recovery using the Toshiba HDD recovery option.

  Check it!

• HP Pavilion dv9330us STOP: 0 X 00000116 (0X872C4AB0, 0X8A9C30, 0x00000000, 0x00000002)... Could not load even windows in safe mode after full system restore.

  I have a Pavillion dv9330us laptop.  My computer crashed after an update has been installed automatically.  I did a complete system restore.  After completing the restoration I was downloading all updates.  after SP2 updates are available.  The computer crashed again after the installation of one of the most recent updates.  The update was probably an update of graphs, I have done research.  Now my computer does not load windows.  I get the BSOD and cannot access the windows at all, not even in safe mode.  I can't do anything for drivers or anything else because I can't even access my computer in cmd mode.  The error code is STOP: 0 X 00000116 (0X872C4AB0, 0X8A9C30, 0x00000000, 0x00000002)...

  NVLDDMKM. SYS - address 8A9C30 base at 8A9C0000, DateStamp 4578eca9

  Help, please... HP says they can do a refurb more money that the laptop is worth.

  Hi Volatus,

  I would say lets you do a system restore using the Windows Vista DVD to one hour before the update that has the problem of the installation and check if you are able to boot.

  What are the system recovery options in Windows Vista?

  I hope this helps.

• How to create a system in safe mode restore point?

  How can I create a system restore point when Windows is started in safe mode (without network)?

  Help and Support says to click on "here" (link) to open the system (Control Panel), then click on the System Protection in the left pane.

  When Windows starts normally, Protection system is indeed in the left pane, as shown below.

  

  But the Circle line does not appear in the control panel system, when it is running in safe mode.

  Obvious workaround: create the system in normal mode restore point.  But I prefer to do it in safe mode.  Not allowed?

  Creating a Restore Point requires the Volume Shadow Service to run. This service does not run in Mode safe, so you cannot create a restore mode safe Point. However, you can use a script in Normal Mode to create a Restore Point.

• HP 2000 Power 2000-2c29WM PC: enter your displays of power on password and then the system goes into repair automatic bootloop

  It asks password admin or power on password and past the preparation of auto repair. So, if I could get the power on password and has anyone encountered this problem

  @MovingShadowTec

  When asked for the password enter 74520968

  REO

• Vista virus infection

  I have an infected computer. It does not allow me to enter microsoft.com and doesn't let me go to the email or any site that sells packages of security internet, I downloaded the Security essentials to another computer and copied to the infected computer.  How can I get the Essentails of security working on an infected computer. Most of the security would not be operational, and I know that I still have my Virus.

  Most anti-malware products will not properly install on an already infected computer. See this thread - http://social.answers.microsoft.com/Forums/en-US/msescan/thread/87058857-d181-4019-a723-efd9a49d9275 you can get help with the removal of the malware here.
  https://consumersecuritysupport.Microsoft.com/default.aspx?mkt=en-us&scrx=1

  Jim

  Microsoft MVP - moderator of the Forum - consumer security live a care - Live Mesh - Microsoft Security Essentials

• Black screen during the connection (Vista) very well in safe mode...

  OK, so yesterday I run my registry any clean my computer was fine... when I turned on it today it says windows had not been turned off correctly and to check for errors... I looked at this process as I always do, as it is rare for this to happen. I noticed that he began scanning of files obtained in about 8000-9000 and began to repeat the sweep of 8000-9000 repeatidly files as if stuck. All of a sudden he jumped past and began to say something on the amendment of security for these files or something (I'm not completely computer literate so I did not understand what he was saying). Ive read about 1000 pages on the internet and they are able to get the Task Manager in regular mode (which I can't) or used a malware FVIIland been fine... Im stuck about what should my computer for Friday run applications of uni and I'm all that hair out as I'm going bald and I shaved my head yesterday... Help, please.

  Thanks in advance for the answers,

  Jahsus.

  The game, January 13, 2011 12:06:36 + 0000, Jahsus wrote:

  OK, so yesterday I run my registry clean my computer was fine

  You run a registry cleaner a week? You play with fire. You
  should never run it.

  Registry cleaning programs are all snake oil. Cleaning of the
  registration is not necessary and is dangerous. Let alone register and
  do not use any registry cleaner. Despite what many people think, and
  What software record cleaning suppliers are trying to convince you,
  have unused registry entries is not really make you hurt.
  The risk of a serious problem caused by a registry cleaner by mistake
  delete an entry you need is much greater than any potential benefit
  It can have.
  Read http://www.edbott.com/weblog/archives/000643.html

  and http://aumha.net/viewtopic.php?t=28099

  and also
  http://blogs.technet.com/markrussinovich/Archive/2005/10/02/registry-junk-a-Windows-fact-of-life.aspx

  Let me stress that neither me nor anyone else who warns the
  use of registry cleaners never said that they always cause
  problems. If they have always caused problems, they would disappear from
  the market almost immediately. Many people have used a registry
  cleaner and never had a problem with it.

  The problem with a registry cleaner is that it carries with it
  the risk of a significant problem. And since there is no
  benefits of using a registry cleaner, running that risk is a very bad
  good deal.

  Ken Blake (MS-MVP)

• (Repair) virus killed file system; What is the best way to rebuild the system?

  System of Vista Business 32 bit SP2 from my child was hit in the wrong by a virus; When you run the repair virsu he deleted system files infected and he now gets repeat BSOD.

  No, the Startup Repair is not going to fix the system, and the virus seems to have killed all the restore points. also can not get SFC / SCANNOW to run correctly.

  So: I went to (a huge field of) struggling to set up a Slipstream installation DVD of Vista SP2 (since the original installation disc supplied with the system was only vanilla Vista).  I thought that I could load that and select the 'Upgrade' option and simply rebuild the Windows system, keeping all my programs and data.

  But no, after loading, the system informed me that "upgrade has been disabled", as well as the comment for clarification: "-to update, launch the windows installation"-that sure I can "t do since I can't display the corrupt system virus even in safe mode.

  SO - I have a few questions:

  (1) FIRST: was first my hypothesis?  In other words, if I COULD bring up Windows on the machine damaged (even if only in safe mode), would be the upgrade, go ahead and work - whereas the old system corrupted virus was also VISTA SP2?  Or - the installation would inform me that he could NOT make an upgrade because it would detect that the previous version was indeed also VISTA SP2 and therefore "knowledge" that he could not (really) do an upgrade?

  (2) assuming that the answer to #1 is 'yes', then: is there a version of Vista Installable (same one I might need to buy) that could make the upgrade, even if the Windows system being upgraded can not come?  IF this is NOT the case: what is an installable version upgrade of Windows 7?  or it is the sad reality that no matter what version of Windows I buy, I can't choose the 'Upgrade' option unless the installation is load/run Windows on the upgraded system?

  From previous posts, I have all kinds of good advice on how to retrieve data on corrupted system files, so if there is no other alternative, I'll do it - but this is my last resort because:

  b its a lot of your time working are going to extract all the files and

  (b) his work even more of your time then having to charge all third party software (including some I have no disks to install for more) if I find myself

  having to do a clean install of Windows.

  So, if there is no alternative to an upgrade - if I have to shell out some $$ for a new version of Windows, I prefer to do that.

  Appreciate all advice-

  Hello RDougShelton,

  Take a look at the following article:

  Cleaning a compromised system
  http://TechNet.Microsoft.com/en-us/library/cc700813.aspx

  If there is a virus on that system, in other words, there is no way to be always sure that she has been completely removed outside of the shaping machine and put it back.

  There is no guarantee that an inplace upgrade will fix this problem.

  I recommend to backup your data you mentioned in your original post.

  Best regards

  Matthew_Ha

• In Vista, doing the system restore, get error "unspecified error occurred when using System Restore.

  My system restore keeps coming back with the error, unspecified error occurred when using System Restore. Cannot change files. Also, after that I am unable to use my avast antivirus. All the sheilds on my Avast are lost. I; m not computer saavy so please help me

  Hello

  You can be infected with the Malware

  malware stops normally you use the system restore protect themselves remove you

  Download update and scan with the free version of malwarebytes anti-malware

  http://www.Malwarebytes.org/MBAM.php

  You can also download and run rkill to stop the process of problem before you download and scan with malwarebytes

  http://www.bleepingcomputer.com/download/anti-virus/rkill

  If it does not remove the problem and or work correctly in normal mode do work above in safe mode with networking

  Windows Vista

  Using the F8 method:

  1. Restart your computer.
  2. When the computer starts, you will see your computer hardware are listed. When you see this information begins to tap theF8 key repeatedly until you are presented with theBoot Options Advanced Windows Vista.
  3. Select the Safe Mode with networking with the arrow keys.
  4. Then press enter on your keyboard to start mode without failure of Vista.
  5. To start Windows, you'll be a typical logon screen. Connect to your computer and Vista goes into safe mode.
  6. Do whatever tasks you need and when you are done, reboot to return to normal mode.

  If not, try Safe Mode do a system restore

  http://www.windowsvistauserguide.com/system_restore.htm

  Windows Vista

  Using the F8 method:

  1. Restart your computer.
  2. When the computer starts, you will see your computer hardware are listed. When you see this information begins to tap theF8 key repeatedly until you are presented with theBoot Options Advanced Windows Vista.
  3. Select the Safe Mode option with the arrow keys.
  4. Then press enter on your keyboard to start mode without failure of Vista.
  5. To start Windows, you'll be a typical logon screen. Connect to your computer and Vista goes into safe mode.
  6. Do whatever tasks you need and when you are done, reboot to return to normal mode.

• BSOD on startup Vista crcdisk.sys

  Hello.
  I just installed Vista SP2.

  Rebooted and everything went well.

  I've also updated my BIOS of motherboard (Intel G35EC) to its latest version.
  At the next restart I got BSOD, and the system restarted before I could read anything.

  I tried 'Safe Mode'. It loads the files, and then gets the file: crcdisk.sys crashes for a few seconds and then restarts.
  I tried to change the settings for the SATA controller to IDE emulation still with no success.

  What could be? How I can fix?

  Thank you.

  Uh, did him updated BIOS might have something to do with it?
  He has clearly stated that it has installed SP2, rebooted and everything was fine, then it has updated its BIOS and now he has problems.

  Thank you