BSOD on Windows 8 due to ntoskrnl.exe, DRIVER_POWER_STATE_FAILURE

Greetings,

My wife's computer has worked all fine until today where it restarted just randomly while it was idle, and then he did a check-up system and then it started to a black screen where nothing happened. My wife used the option Windows refresh to reset the drivers and all and then it worked fine again. After a short time however she started having a BSOD every 15 to 30 minutes or more.

I used a program called Whocrashed to check dump files and it highlights the ntoskrnl.exe as guilty as possible or from what I understand, it could refer to a driver that works badly, but we know that one.
Here is the link to the dump files:
https://drive.Google.com/folderview?ID=0B2U-GIArNJ3YQ2p4T3Bhbkp4Sk0&USP=sharing
If someone has an idea or can help us out, it would be greatly appreciated.
Have a great day!

TQ

These have been associated with iaStorV.sys Matrix Storage Manager driver - ia32 of Intel Corporation.

I would like to re - install the latest driver available.  Yours is 2 years and more

Tags: Windows

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    I get lots of BSOD. I installed "WhoCrashed" and analyze the dump files. Here's what he said:

    Saturday, October 3, 14 17:29:30 GMT PM your computer crashed
    crash dump file: C:\Windows\Minidump\031014-15147-01.dmp
    This was probably caused by the following module: ntoskrnl.exe (nt + 0x75B80)
    Bugcheck code: 0x4E (0 x 0x2007E, 0 x 2, 0 20075, 99)
    Error: PFN_LIST_CORRUPT
    file path: C:\Windows\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    Description: NT Kernel System &
    Bug control description: This indicates that the page frame number (PFN) list is corrupted.
    This seems to be a typical software driver bug and is not likely to be caused by a hardware problem. This could be a case of corruption of memory. The corruption of memory more often happens because of software errors in the defective drivers buggy, not because of RAM modules.
    The accident took place in the Windows kernel. Maybe this problem is caused by another driver who cannot be identified at this time.

    I have this problem for a long time. I've updated the drivers, windows updates, no effect. But, for some reason, he did not seem since February. But Monday, I used MiniCygwin_GOptimize_v1.34.02 to compress files apk android. He uses a lot of CPU. And after that the BSOD began to reappear. I downloaded the Minidump file and Information System if someone wants to check.

    Let me know the reason for these BSOD and how can I solve this problem.

    Hello

    We have many bug different controls:

    PFN_LIST_CORRUPT (4th)

    This indicates that the page frame number (PFN) list is corrupted.

    This error is usually caused by a driver passing a list of descriptor of bad memory. For example, the pilot could call MmUnlockPages twice with the same list.

    MEMORY_MANAGEMENT (1A)

    This indicates that an error occurred serious memory management.

    Error checking 1A, {5003, fffff780c0000000, 6933, 64ba0002d266}

    -1 setting of the bug check is 5003 which lists free work is corrupt. It is probably a hardware error.

    We also have another 1st parameter:

    Error checking 1 a, {fffff6800005cf40, eab00001beb34867,403, fffff6fc00df59a0}

    - Parameter 1 of the bug check is 403 which indicates the page table and NFPs are out of sync. It is also probably a clerical error.

    ^^ Pointed out that both of the above can still be caused by a driver causing corruption, but it is generally unlikely.

    And another...

    Error checking 1A, {41284, 159a0e001, 104 d 57, fffff70001080000}

    -1 setting of the bug check is 41284 indicating a PTE or the fixed work list is corrupted.

    BAD_POOL_HEADER (19)

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    Error checking 19, {20, fffff8a00b91df40, fffff8a00b91e020, 50e040c}

    6: kd >! pool fffff8a00b91df40
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    fffff8a00b91d4d0 size: 30 size: 4 d 0 PfFK (allocated)
    fffff8a00b91d500 size: 30 size: 30 PfFK (allocated)
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    fffff8a00b91d570 size: size previous 10:30 (free) Nbmc
    fffff8a00b91d580 size: 40 previous size: 10 DxgK (allocated)
    fffff8a00b91d5c0 size: c0 size previous: AfdX (protected) process (allocated) 40: fffffa801098c7f0
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    fffff8a00b91d7f0 size: size previous c0: 170 FIcs (allocated)
    fffff8a00b91d8b0 size: 40 size: c0 (allocated) NtFs
    fffff8a00b91d8f0 size: 30 size: 40 (allocated) PfFK
    fffff8a00b91d920 size: 30 size: 30 Ntf0 (allocated)
    fffff8a00b91d950 size: 150 size: 30 FMfn (allocated)
    fffff8a00b91daa0 size: size 160: 150 FMfn (allocated)
    fffff8a00b91dc00 size: 40 size: 160 (allocated) MmSm
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    fffff8a00b91de80 size: size previous c0: 170 (allocated) NtFs
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    System_service_exception (3B)

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    2: kd > fffff960000a874f ln
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    -----------------------

    Overall, this looks like the faulty RAM. It's not like there is a foul-smelling waters driver causing memory corruption here, but it is possible. The reason I mention this is because I see it in the crash dumps after dumping the! v

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    ^^ WinUsb.sys - pilot class USB Windows system, it is a part of Windows. ssudbus.sys-

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    -----------------------

    Please run Memtest for NOT LESS than 8 ~ (several hours):

    Memtest86 +:

    Download Memtest86 + here:

    http://www.memtest.org/

    Which should I download?

    You can either download the ISO pre-built you want to burn to a CD and then boot from the CD, or you can download the automatic installer of the USB. What this will do is format your USB drive, make a boot device and then install the necessary files. Both do the same job, it's just you that you choose, or you have available (be it CD or USB).

    Note that some older generation motherboards do not support USB boot, your only option is CD (or floppy if you really wanted to).

    How Memtest works:

    Memtest86 writes a series of test patterns for most of the addresses of memory, reads the written data and compares it to find errors.

    The default pass is 9 different tests, varying in the modes of access and test data. A tenth test, bland, is selectable in the menu. He wrote all the memory with zeros, then sleeps 90 minutes before checking to see if the bits have changed (perhaps because of refresh problems). This is repeated with all those for a total time of 3 hours by pass.

    Many chipsets can report RAM speed and timings by SPD (Serial Presence Detect) or EPP (Enhanced Performance Profiles), and some even support changing the expected memory speed. If the expected memory speed is overclockee, Memtest86 can test that memory is free of error with these faster settings.

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    Kind regards

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    This seems to be a typical software driver bug and is not likely to be caused by a hardware problem.
    The accident took place in the Windows kernel. Maybe this problem is caused by another driver who cannot be identified at this time.

    Play 27 Sept - 12 22:01:30 GMT your computer crashed
    crash dump file: C:\Windows\Minidump\092712-21606-01.dmp
    This was probably caused by the following module: ntoskrnl.exe (nt + 0x7F1C0)
    Bugcheck code: 0x1A (0xFFFFFA8000532F50, 41790, 0 x 0 x 0, 0xFFFF)
    Error: MEMORY_MANAGEMENT
    file path: C:\Windows\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    Description: NT Kernel System &
    Bug control description: This indicates that an error occurred serious memory management.
    This could be a case of corruption of memory. The corruption of memory more often happens because of software errors in the defective drivers buggy, not because of RAM modules.
    The accident took place in the Windows kernel. Maybe this problem is caused by another driver who cannot be identified at this time.

    Play 27 Sept - 12 09:26:28 GMT crashed your computer
    crash dump file: C:\Windows\Minidump\092712-30108-01.dmp
    This was probably caused by the following module: ntoskrnl.exe (nt + 0x7F1C0)
    Bugcheck code: 0x19 (0 x 22, 0 x 20000000000000, 0x0, 0x0)
    Error: BAD_POOL_HEADER
    file path: C:\Windows\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    Description: NT Kernel System &
    Bug control description: This indicates that a pool header is corrupt.
    This seems to be a typical software driver bug and is not likely to be caused by a hardware problem. This could be a case of corruption of memory. The corruption of memory more often happens because of software errors in the defective drivers buggy, not because of RAM modules.
    The accident took place in the Windows kernel. Maybe this problem is caused by another driver who cannot be identified at this time.

    The sea 26-Sept-12 07:12:30 GMT your computer crashed
    crash dump file: C:\Windows\Minidump\092612-19734-01.dmp
    This was probably caused by the following module: ntfs.sys (Ntfs + 0x5A88)
    Verification of error code: 0 x 24 (0xFFFFF8800996BAE8, 0xFFFFF8800996B340, 0x1904FB, 0xFFFFF88001231A74)
    Error: NTFS_FILE_SYSTEM
    file path: C:\Windows\system32\drivers\ntfs.sys
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    Description: NT file system driver
    Bug control description: This indicates there is a problem in the NTFS file system.
    The accident took place in a standard Microsoft module. Your system configuration is perhaps incorrect. Maybe this problem is caused by another driver on your system which cannot be identified at this time.

    Mar 25 - Sep - 12 20:55:48 GMT crashed your computer
    crash dump file: C:\Windows\Minidump\092612-22354-01.dmp
    This was probably caused by the following module: ntoskrnl.exe (nt + 0x7F1C0)
    Bugcheck code: 0x7A (0xFFFFFFFFC0000005, 0xFFFFFA8004646060, 0x1, 0xFFFFF680000B1000)
    Error: KERNEL_DATA_INPAGE_ERROR
    file path: C:\Windows\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    Description: NT Kernel System &
    Bug control description: this bug check indicates that the data page of the kernel of the required paging file cannot be read into memory.
    The accident took place in the Windows kernel. Maybe this problem is caused by another driver who cannot be identified at this time.

    The game 20-Sept-12 15:08:27 GMT crashed your computer
    crash dump file: C:\Windows\Minidump\092012-53929-01.dmp
    This was probably caused by the following module: win32k.sys (win32k + 0xC6A12)
    Bugcheck code: 0x3B (0xC0000005, 0xFFFFF96000116A12, 0xFFFFF8800AC5B130, 0x0)
    Error: SYSTEM_SERVICE_EXCEPTION
    file path: C:\Windows\system32\win32k.sys
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    Description: Multi-User Win32 Driver
    Bug control description: This indicates that an exception happened during execution of a routine that passes from non-preferred to the privileged code code.
    This seems to be a typical software driver bug and is not likely to be caused by a hardware problem.
    The accident took place in a standard Microsoft module. Your system configuration is perhaps incorrect. Maybe this problem is caused by another driver on your system which cannot be identified at this time.

    Wednesday, August 7, 12 10:29:53 GMT crashed your computer
    crash dump file: C:\Windows\Minidump\080712-41917-01.dmp
    This was probably caused by the following module: ntoskrnl.exe (nt + 0x71F00)
    Verification of error code: 0 x 50 (0x0, 0xFFFFF8000311445B, 0xFFFFF8A00B2DF000, 0 x 2)
    Error: PAGE_FAULT_IN_NONPAGED_AREA
    file path: C:\Windows\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    Description: NT Kernel System &
    Bug control description: This indicates that invalid system memory was referenced.
    This seems to be a typical software driver bug and is not likely to be caused by a hardware problem.
    The accident took place in the Windows kernel. Maybe this problem is caused by another driver who cannot be identified at this time.

    Wednesday, August 7, 12 10:08:21 GMT crashed your computer
    crash dump file: C:\Windows\Minidump\080712-53305-01.dmp
    This was probably caused by the following module: ntoskrnl.exe (nt + 0x1A50F3)
    Bug check code: 0x1000007E (0xFFFFFFFFC0000005, 0xFFFFF80002DBB0F3, 0xFFFFF880031A18B8, 0xFFFFF880031A1110)
    Error: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M
    file path: C:\Windows\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    Description: NT Kernel System &
    Bug control description: This indicates that a system thread threw an exception who did not catch the error handler.
    This seems to be a typical software driver bug and is not likely to be caused by a hardware problem.
    The accident took place in the Windows kernel. Maybe this problem is caused by another driver who cannot be identified at this time.

    We need the DMP file because it contains the single record of the sequence of events that led to the accident, what drivers have been loaded, and what has been loaded.

    If you are overclocking STOP

    You may be able to get the DMP files without crashing by booting in SafeMode (F8) with networking.

    Please follow these instructions to collect data against crashes and upload them here, to your Skydrive or a service such as Rapidshare file sharing.

    http://www.SysNative.com/forums/showthread.php/68-blue-screen-of-death-%28BSOD%29-posting-instructions-Windows-8-7-amp-Vista?p=303&viewfull=1#post303

    http://SysNative.com/0x8/BSOD_Windows7_Vista_v2.64_jcgriff2_.exe

    To allow us to help you with symptoms BSOD on your computer, download the contents of your folder "\Windows\Minidump".

    The procedure:

    * Copy the contents of \Windows\Minidump to another location (temporary) somewhere on your machine.
    * Zip up the contents of this folder
    Please, upload to skydrive or a file sharing service and put a link to them in your next post.

    Go to start > search/run > cmd > msinfo32 and include it in the upload

    To ensure the minidumps are enabled:

    * Click Start, in the search box, type: sysdm.cpl, press ENTER.
    * On the Advanced tab, click Startup and recovery... Settings button.
    * Make sure that automatically restart is unchecked.
    * Under the writing debugging information header, select image partial memory (256 KB) in the list box drop-down (varies from 256kb).
    * Ensure to that small Dump Directory is listed as % systemroot%\Minidump.
    * OK your way out.
    * Reboot if changes have been made.

    http://www.SysNative.com/forums/showthread.php/325-BSODs-but-no-dump-files

    http://www.osronline.com/article.cfm?article=545

    Please also go to start > run > msinfo32 and record the results.  Send it with the DMP files, thank you.

  • Windows BSOD KERNEL_DATA_INPAGE_ERROR 8; Ntoskrnl.exe + 7 has 040

    Hello world

    I had reinstall Windows 8 last month cause too many errors with the Windows 8 and I had still BOSD arrives with a new installation of Windows 8.

    The last that I have no will is this one:

    KERNEL_DATA_INPAGE_ERROR

    Ntoskrnl.exe + 7 has 040

    We arrive in surfing on the web and burning with IMGBURN. Many Disconnections occur when you use the dvd burner.

    The other at the moment that I solved is "atikmpag.sys" I read on the net that I need to update the file from a download of catalyst frensh.

    Here all DUMP files and the news of the computer:

    All files: https://skydrive.live.com/redir?resid=10F449F32E80D9B2! 390

    Thank you!

    8ternity

    They were related to the following

    KERNEL_DATA_INPAGE_ERROR (7A)
    The requested page of kernel data could not be read in.  Is usually caused by
    a bad block in the disk controller or paging file error.

    My gut feeling is that it is one of these drivers or your moy.  I would like to update the drivers and replace AVG with the built-in Defender

    000 fcl 26/09/2008 09:11:22
    ksaud.sys 2010-07-14 06:12:54
    ntk_PowerDVD_64.sys 03/08/2010 05:04:12
    PxHlpa64.sys 2011-10-17 10:29:34
    amdsbs.sys 21/02/2012 14:15:43

    AVG can be a cause of BSOD.

    http://www.Avg.com/us-en/utilities

    How to find drivers:
    -Google search for the name of the driver
    -compare Google results with what is installed on your system to determine on what device/program, it belongs to
    -Visit the web site of the manufacturer of the hardware or program to get the latest drivers (do not use Windows Update or Device Manager Update Driver function).
    s ' there is difficult to locate them, post back with questions, and someone will try and help you find the right program

    The most common drivers are listed on this page: driver reference

    http://www.carrona.org/dvrref.php

    http://SysNative.com/drivers/

    -Driver manufacturer links are on this page: http://www.carrona.org

  • BSOD Windows 7 64 bit IRQL_NOT_LESS_OR_EQUAL 0x0000000A in ntoskrnl.exe + 74469

    I just got it, I had to launch a Malwaresbytes update and PrivaZer was launched and at the same time. This is the first time I see that the origin of the problem, generally, it is my software Bitdefender that do.

    General information

    Bug check code

    0x0000000A

    Bug control chain

    IRQL_NOT_LESS_OR_EQUAL

    1 listen

    0xFFFFF88000961008

    2 listen

    0 x 0000000000000002

    3 listen

    0 x 0000000000000001

    4 listen

    0xFFFFF80003674AE9

    Date of the crash

    19/03/2015-05:37

    Architecture

    x 64

    Major version

    15

    Minor version

    7601

    Number of processors

    4

    Size dump file of the

    256 KB
    Crash of the source

    Crash of the source

    Hidclass.sys + 20006370F20

    Path

    C:\Windows\system32\drivers\hidclass.sys

    Description

    HID class library

    Version

    6.1.7601.18199

    Company

    Microsoft Corporation

    Size

    75 KB
    Call stack

    Address of the stack

    Ntoskrnl.exe + 74469

    Address of the stack

    Ntoskrnl.exe + 23AE9

    Address of the stack

    Hidclass.sys + 20006370F20

    Address of the stack

    Ntoskrnl.exe + 377420

    Sorry it's in French but the locations are the same as in English.

    Hello

    References to Vista also apply to Windows 7.

    This is my generic how updates of appropriate driver:

    This utility, it is easy see which versions are loaded: run DriverView - set the VIEW to hide
    Microsoft drivers - update those without drain in their names. (Also update the BIOS and the weak)
    level chipset drivers on the site of the constructor/the system motherboard.)

    -Free - DriverView utility displays the list of all device drivers currently loaded on your system.
    For each driver in the list, additional useful information is displayed: load address of the driver,
    Description, version, product name, company that created the driver and more.
    http://www.NirSoft.NET/utils/DriverView.html

    For drivers, visit manufacturer of emergency system and of the manufacturer of the device that are the most common.
    Control Panel - device - Graphics Manager - note the brand and complete model
    your video card - double - tab of the driver - write version information. Now, click on update
    Driver (this can do nothing as MS is far behind the certification of drivers) - then right-click.
    Uninstall - REBOOT it will refresh the driver stack.

    Repeat this for network - card (NIC), Wifi network, sound, mouse, and keyboard if 3rd party
    with their own software and drivers and all other main drivers that you have.

    Now in the system manufacturer (Dell, HP, Toshiba as examples) site (in a restaurant), peripheral
    Site of the manufacturer (Realtek, Intel, Nvidia, ATI, for example) and get their latest versions. (Look for
    BIOS, Chipset and software updates on the site of the manufacturer of the system here.)

    Download - SAVE - go to where you put them - right click - RUN AD ADMIN - REBOOT after
    each installation.

    Always check in the Device Manager - drivers tab to be sure the version you actually install
    presents itself. This is because some restore drivers before the most recent is installed (sound card drivers
    in particular that) so to install a driver - reboot - check that it is installed and repeat as
    necessary.

    Repeat to the manufacturers - BTW in the DO NOT RUN THEIR SCANNER device - check
    manually by model.

    Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
    http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htm

    Installation and update of drivers to 7 (updated drivers manually using the methods above is)
    to ensure that the latest drivers from the manufacturer of system and device manufacturers are are preferably)
    http://www.SevenForums.com/tutorials/43216-installing-updating-drivers-7-a.html

    If you update the drivers manually, then it's a good idea to disable the facilities of driver under Windows
    Updates, this leaves ONE of Windows updates, but it will not install the drivers who will be generally
    be older and cause problems. If updates offers a new driver and then HIDE it (right click on it)
    and then go look for new ones manually if you wish.

    How to stop Windows 7 automatically install drivers
    http://support.Microsoft.com/kb/2500967

    ==========================================

    Tests of memory intercept all errors such as memory do not match (possible even for sticks
    seemingly identical) and when the faster memory is placed in system behind the slower memory.
    So it is best to Exchange also sticks in and out to check for those, even if all the tests of memory do not
    show a problem.

    To test the RAM here control - run 4 + hours or so.<-- best="">
    www.memtest.org

    For the Windows Memory Diagnostic tool.

    Start - type in the search-> memory box - find top - click - right Memory Diagnostics tool
    RUN AS ADMIN follow the instructions

    Windows Vista: How to scan / test your memory with Windows Vista memory or RAM
    Diagnostic tool
    http://www.shivaranjan.com/2007/11/01/Windows-Vista-how-to-scan-test-your-RAM-or-memory-with-Windows-Vista-memory-diagnostic-tool/

    How to run the diagnostic tool memory in Windows 7
    http://www.SevenForums.com/tutorials/715-memory-diagnostics-tool.html

    I hope this helps.

    Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

  • Windows 8 unexpected Kernel Mode trap BSOD (ntoskrnl.exe)

    Hello, I got the blue screen that gives me the error code: UNEXPECTED_KERNEL_MODE_TRAP (ntoskrnl.exe). I have had this problem since I got my computer, but it happens that all the other day. I tested my RAM with memtest and everything was good. I also use on all drivers updated. I recently installed "WhoCrashed" hoping to get more information as to what was causing this error. Here's the report;

    Thursday, June 26, 2014 6:31:37 PM GMT crashed your computer
    crash dump file: C:\WINDOWS\Minidump\062614-28703-01.dmp
    This was probably caused by the following module: ntoskrnl.exe (nt + 0x153FA0)
    Bugcheck code: 0x7F (0 x 8, 0xFFFFF802935ABE70, 0xFFFFF80293592FF0, 0xFFFFF80291C5AB6E)
    Error: UNEXPECTED_KERNEL_MODE_TRAP
    file path: C:\WINDOWS\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    Description: NT Kernel System &
    Bug control description: this bug check indicates that the Intel CPU generated a trap and the kernel could not catch this trap.
    The accident took place in the Windows kernel. Maybe this problem is caused by another driver who cannot be identified at this time.

    Any help will be much appreciated.

    Thank you

    Ryan

    Ryan

    The DMP was inconclusive pointing to memory.  My gut says it's Symantec.  I would like to do two things.  Run the driver verifier and remove Symantec and use the built in Defender.

    These accidents were related to the corruption of memory (probably caused by a driver).

    Please run these tests to check your memory and find which driver is causing the problem.


    If you're overclocking (pushing components beyond their design) return you to default at least until the crash is resolved. If you don't know what it is that you're probably not overclocking.

    Since then, it is more likely to be a pilot run everything first.
    1-Driver Verifier (for full instructions, see our wiki here)

    If the auditor does not have the issue we move to it.

    2-Memtest. (You can learn more about running memtest here)


    If you cannot start after you have enabled the auditor reboot in safe mode
    In Vista & victory (F8)

    Co-written by JMH3143

    .

  • BSOD help (ntoskrnl.exe)

    I recently built a new computer for the first time and I am constantly a BSOD.  After consulting the minidump via the blue screen view files, it refers to the ntoskrnl.exe as the cause, but I suspect that maybe it's a corrupt driver (I could be wrong but).  Due to my lack of experience on this subject, however, I have no idea on how to identify the guilty and so need help.  As a result, I posted a link below containing the minidump files created by my computer and wish for some assistance on the interruption of information (any help would be greatly appreciated).

    http://www.mediafire.com/download/khtsg34cxn75t41/minidump.zip

    Thank you
    WildThing0079

    Great, thank you very much.

    We have various bug different controls:

    PFN_LIST_CORRUPT (4th)

    This indicates that the page frame number (PFN) list is corrupted.

    This error is usually caused by a driver passing a list of descriptor of bad memory. For example, the pilot could call MmUnlockPages twice with the same list. However, this bug control seems as frequently when there is a defective material, most often RAM or HARD disk.

    MEMORY_MANAGEMENT (1A)

    This indicates that an error occurred serious memory management.

    Error checking 1 a, {41287, 0, 0, 0}

    -1 setting of the bug check is 41287 indicating an illegal page fault occurred while now fixed synchronization of work.

    * Addition 41287, we have also the 1st parameter is 403 which indicates the table of page and NFPs are out of sync. It is probably a hardware error, although the device driver causing corruption is possible as well.

    PAGE_FAULT_IN_NONPAGED_AREA (50)

    This indicates that invalid system memory was referenced.

    Bug control 0 x 50 usually occurs after the installation of a faulty hardware or installation failure of material (usually associated with defective RAM, either main memory, L2 RAM or RAM video cache).

    Another common cause is a defective system service installation.

    Antivirus software can also cause this error, as a corrupted NTFS volume can do him.

    System_service_exception (3B)

    This indicates that an exception happened during execution of a routine that passes from non-preferred to the privileged code code.

    This error has been linked to the excessive use of expanded memory and resulting from user mode graphics drivers enjambment and passing data incorrect of the kernel code.

    -----------------------

    1. AppleCharger.sys is listed and loaded, this is the driver GIGABYTE on / off Charge. See here for more information - http://www.gigabyte.us/MicroSite/185/on-off-charge.htm

    He is well known to cause BSOD, so please delete it as soon as POSSIBLE.

    2 even with gdrv.sys, which is the easy profit from Gigabyte - mobo utility power driver. Remove as soon as possible.

    3 remove and reinstall Kaspersky with temporary Microsoft Security Essentials for troubleshooting purposes:

    Kaspersky - remove http://support.Kaspersky.com/common/service.aspx?El=1464

    MSE - http://Windows.Microsoft.com/en-us/Windows/Security-Essentials-download 

    Kind regards

    Patrick

  • BSOD - Server 2008 R2 - ntoskrnl.exe

    I had a problem recently with a BSOD that passes several times during the day. I newspapers DMP and used BlueScreenView to obtain some basic information (I know that it is also useful that it doesn't help) which seems to show that ntoskrnl.exe is at the origin of accidents. There are 6 Server, 1 is used by the LATTER and does not seem to have had this problem while the other 5 are part of a balanced load environment and have been seen this problem in some cases, 5 times a day. Here are the servers from RD.

    The servers were all working perfectly well until our company has purchased and installed a piece of software called screwdriver. This software seems to be the cause of accidents and I contacted their support in this regard. But while I'm waiting I think it is perhaps a good idea to ask if the DMP files might actually provide more information as to what specifically is causing accidents.

    For those who don't know, the screwdriver is a utility to help you with printing (printing from the Desktop server remotely to the workstation using the screwdriver driverless driver) and I wonder if there is a specific model of printer causing accidents or a driver side specific workstation or if its just one or a few users who cause accidents. Obviously BlueScreenView is not giving any information good but if the DMP file contains more information that might help I understand that it is worth looking into.

    The BSOD error is below:

    Signature of the problem:

    Problem event name: BlueScreen

    OS version: 6.1.7601.2.1.0.18.10

    Locale ID: 1033

    More information about the problem:

    BCCode: f4

    BCP1: 0000000000000003

    BCP2: FFFFFA801CCD9060

    BCP3: FFFFFA801CCD9340

    BCP4: FFFFF80001D85270

    OS version: 6_1_7601

    Service Pack: 1_0

    Product: 18_3

    Files helping to describe the problem:

    C:\Windows\Minidump\112414-48500-01.dmp

    C:\Users\***\AppData\Local\Temp\17\WER-2765148-0.SysData.XML

    Read our privacy statement online:

    http://go.Microsoft.com/fwlink/?LinkId=104288&clcid=0x0409

    If the online privacy statement is not available, please read our offline privacy statement:

    C:\Windows\system32\en-US\erofflps.txt

    Any help is appreciated.

    Thank you

    Ryan

    Ryan

    You should also put this on Technet and I will increase it there as well.

  • Random BSOD and I do not know why.__Unable to load the image \SystemRoot\system32\ntoskrnl.exe, 0n2 error Win32

    I don't know why this is happening, but I'm getting random BSOD now and then. I tried to point out my system to see if it generates a BSOD, but multitasking 3d and photoshop programs and what's not stress, then when I least expect, BANG! BSOD.
    The last of them, that I had now was in the middle of the night with almost no programs running. The system had worked for some time (one or two days), but nothing was he pointing out at the same time.

    What I think happened was: our microwave shorted out and caused a fuse to blow. But it was on another grid in our House (I hope I make myself clear, because I'm not used to talk about stuff like this in English!) so it should not affect my computer. But at the same time my microwave said "Thank you for everything!" my computer would BSOD. The thing is that my modem, my switch, my router and my NAS is connected to the electric network and my short circuted of switch. And my computer is connected to the switch cable.
    This effect possible that excess tension (or something) has short circuted my switch and 'jumped' power to the switch and on the cable and sending there is a shock to my computer? Or am I just paranoid? Laughing out loud

    I know that the controllers are pushed to the limit of the memory and therefor tolerate very little when it comes to electricity. I ran MemTest4.00 14 passes but I came with nothing. But memtest that tests memory, not the controllers, right? I am watching a fried motherboard?

    I did a windb, but I don't understand what he says. Could someone please translate this for me and give me your opinion?
    In addition, when you run windb, it's tell me am I wrong symbols. -What this means, and where can I get the symbols he wants? And what symbols?

    Microsoft (R) Windows debug 6.12.0002.633 AMD64 Version
    Copyright (c) Microsoft Corporation. All rights reserved.

    Loading dump file [C:\Windows\Minidump\Mini042910-01.dmp]
    The mini kernel dump file: only registers and the trace of the stack are available

    Symbol search path is: * invalid *.
    ****************************************************************************
    * Loading of the symbol may be unreliable without a symbol search path.           *
    * Use .symfix to get the debugger to choose a symbol path.                   *
    * After adjusting your path to symbols, use .reload to refresh the locations of symbols. *
    ****************************************************************************
    Executable search path is:
    *********************************************************************
    * Symbols cannot be loaded because the path is not initialized. *
    *                                                                   *
    * The symbol path can be defined: *.
    * using the _NT_SYMBOL_PATH environment variable.                 *
    * with the help of the there when you start the debugger argument. *.
    * using the .sympath and .sympath + *.
    *********************************************************************
    Cannot load the image \SystemRoot\system32\ntoskrnl.exe, 0n2 error Win32
    WARNING: Unable to verify timestamp for ntoskrnl.exe
    ERROR: Module load completed but symbols can be loaded for ntoskrnl.exe
    Windows Server 2008/Windows Vista Kernel Version 6002 (Service Pack2) MP (4 procs) free x 64
    Product: WinNt, suite: TerminalServer SingleUserTS
    Computer name:
    Kernel base = 0xfffff800 '02c4c000 PsLoadedModuleList = 0xfffff800' 02e10dd0
    The debugging session: 23:43:16.368 Thursday, April 29, 2010 (UTC + 02:00)
    System Uptime: 3 days 5:21:50.657
    *********************************************************************
    * Symbols cannot be loaded because the path is not initialized. *
    *                                                                   *
    * The symbol path can be defined: *.

    * using the _NT_SYMBOL_PATH environment variable.                 *
    * with the help of the there when you start the debugger argument. *.
    * using the .sympath and .sympath + *.

    *********************************************************************
    Cannot load the image \SystemRoot\system32\ntoskrnl.exe, 0n2 error Win32
    WARNING: Unable to verify timestamp for ntoskrnl.exe
    ERROR: Module load completed but symbols can be loaded for ntoskrnl.exe
    Loading the kernel symbols
    ...............................................................
    ................................................................
    ................................................
    Loading user symbols
    Loading unloaded module list
    ......
    *******************************************************************************
    *                                                                             *
    * Bugcheck analysis *.
    *                                                                             *
    *******************************************************************************

    Use! analyze - v to obtain detailed debugging information.

    Bugcheck A, {fffffa7fffffffea, 2, 0, fffff80002c5a95c}

    The kernel symbols are FALSE. Correct symbols to do the analysis.

    *************************************************************************
    ***                                                                   ***
    ***                                                                   ***
    Your debugger is not using the appropriate symbols *.
    ***                                                                   ***
    In order for this command works correctly, your symbol path *.
    should point to .pdb files have the type information complete.      ***
    ***                                                                   ***
    Some (such as the public OS symbols) .pdb files are not *.
    contain the required information.  The contact group that *.
    you provided with these symbols, if you need this command for *.
    work.                                                          ***
    ***                                                                   ***
    Type referenced: nt! _KPRCB *.
    ***                                                                   ***
    *************************************************************************
    *************************************************************************
    ***                                                                   ***
    ***                                                                   ***
    Your debugger is not using the appropriate symbols *.
    ***                                                                   ***
    In order for this command works correctly, your symbol path *.
    should point to .pdb files have the type information complete.      ***
    ***                                                                   ***
    Some (such as the public OS symbols) .pdb files are not *.
    contain the required information.  The contact group that *.
    you provided with these symbols, if you need this command for *.
    work.                                                          ***
    ***                                                                   ***
    Type referenced: nt! _KPRCB *.
    ***                                                                   ***
    *************************************************************************
    *************************************************************************
    ***                                                                   ***
    ***                                                                   ***
    Your debugger is not using the appropriate symbols *.
    ***                                                                   ***
    In order for this command works correctly, your symbol path *.
    should point to .pdb files have the type information complete.      ***
    ***                                                                   ***
    Some (such as the public OS symbols) .pdb files are not *.
    contain the required information.  The contact group that *.
    you provided with these symbols, if you need this command for *.
    work.                                                          ***
    ***                                                                   ***
    Type referenced: nt! _KPRCB *.
    ***                                                                   ***
    *************************************************************************
    Probably caused by: ntoskrnl.exe (nt + e95c)

    Follow-up: MachineOwner
    ---------

    0: kd >! analyze - v
    *******************************************************************************
    *                                                                             *
    * Bugcheck analysis *.
    *                                                                             *
    *******************************************************************************

    IRQL_NOT_LESS_OR_EQUAL (a)
    An attempt was made to access an address pageable (or completely invalid) to a
    application interrupt level (IRQL) that is too high.  It is usually
    caused by drivers using a wrong address.
    If a kernel debugger is available, download the stack trace.
    Arguments:
    Arg1: fffffa7fffffffea, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000000, bit field:
    bit 0: value 0 = read operation, 1 = write operation
    bit 3: value 0 = not an enforcement operation, 1 = performance operation (only on chips that support this level of State)
    Arg4: fffff80002c5a95c, address memory

    Debugging information:
    ------------------

    The kernel symbols are FALSE. Correct symbols to do the analysis.

    *************************************************************************
    ***                                                                   ***
    ***                                                                   ***
    Your debugger is not using the appropriate symbols *.
    ***                                                                   ***
    In order for this command works correctly, your symbol path *.
    should point to .pdb files have the type information complete.      ***
    ***                                                                   ***
    Some (such as the public OS symbols) .pdb files are not *.
    contain the required information.  The contact group that *.
    you provided with these symbols, if you need this command for *.
    work.                                                          ***
    ***                                                                   ***
    Type referenced: nt! _KPRCB *.
    ***                                                                   ***
    *************************************************************************
    *************************************************************************
    ***                                                                   ***
    ***                                                                   ***
    Your debugger is not using the appropriate symbols *.
    ***                                                                   ***
    In order for this command works correctly, your symbol path *.
    should point to .pdb files have the type information complete.      ***
    ***                                                                   ***
    Some (such as the public OS symbols) .pdb files are not *.
    contain the required information.  The contact group that *.
    you provided with these symbols, if you need this command for *.
    work.                                                          ***
    ***                                                                   ***
    Type referenced: nt! _KPRCB *.
    ***                                                                   ***
    *************************************************************************
    *************************************************************************
    ***                                                                   ***
    ***                                                                   ***
    Your debugger is not using the appropriate symbols *.
    ***                                                                   ***
    In order for this command works correctly, your symbol path *.
    should point to .pdb files have the type information complete.      ***
    ***                                                                   ***
    Some (such as the public OS symbols) .pdb files are not *.
    contain the required information.  The contact group that *.
    you provided with these symbols, if you need this command for *.
    work.                                                          ***
    ***                                                                   ***
    Type referenced: nt! _KPRCB *.
    ***                                                                   ***
    *************************************************************************

    ADDITIONAL_DEBUG_TEXT:
    Use '! findthebuild' command to search for the generation of target information.
    If the build information is available, run '! findthebuild s; .reload ' to set the symbol path and of loading symbols.

    MODULE_NAME: nt

    FAULTING_MODULE: fffff80002c4c000 nt

    DEBUG_FLR_IMAGE_TIMESTAMP: 4b7d238f

    READ_ADDRESS: could not get nt! MmSpecialPoolStart
    Unable to get nt! MmSpecialPoolEnd
    Unable to get nt! MmPoolCodeStart
    Unable to get nt! MmPoolCodeEnd
    fffffa7fffffffea

    CURRENT_IRQL: 0

    FAULTING_IP:
    NT + e95c
    fffff800'02c5a95c?              ???

    CUSTOMER_CRASH_COUNT: 1

    DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

    BUGCHECK_STR: 0XA

    LAST_CONTROL_TRANSFER: from fffff80002ca626e to fffff80002ca64d0

    STACK_TEXT:
    fffffa60 '01bde688 fffff800' 02ca626e: 00000000' 0000000 a fffffa7f ' ffffffea 00000000'00000002 00000000'00000000: nt + 0x5a4d0
    fffffa60 '01bde690 00000000' 0000000-a: fffffa7f 'ffffffea 00000000'00000002 00000000'00000000 fffff800' 02c5a95c: nt + 0x5a26e
    fffffa60 '01bde698 fffffa7f' ffffffea: 00000000'00000002 00000000'00000000 fffff800 '02c5a95c fffffa60' 04dbf8b0: 0xa
    fffffa60 '01bde6a0 00000000' 00000002: 00000000 00000000' fffff800 '02c5a95c fffffa60' 04dbf8b0 00000000' 00000000: 0xfffffa7f'ffffffea
    fffffa60'01bde6a8 00000000' 00000000: fffff800 '02c5a95c fffffa60' 04dbf8b0 00000000'00000000 00000000'00000000: 0 x 2

    STACK_COMMAND: .bugcheck; Ko

    FOLLOWUP_IP:
    NT + e95c
    fffff800'02c5a95c?              ???

    SYMBOL_NAME: nt + e95c

    FOLLOWUP_NAME: MachineOwner

    Nom_image: ntoskrnl.exe

    BUCKET_ID: WRONG_SYMBOLS

    Follow-up: MachineOwner
    ---------

    I'm grateful for any help I can get in that case.

    My system is: AMD 9950BE CPU, motherboard ASUS Crosshair II Formula, 4 x 2 giga OCZ 1066 mhz memory, Vista Ultimate 64 bit, ASUS 295GTX GPU

    Postal salvation,

    I think you're in luck. It chances are you are one of those rare cases where the BSOD may not be hardware related. In addition, it is actually pretty rare to have so many errors after a sfc... Wow. I think that alone has helped reduce the risk of an another BSOD and was good insurance against other problems.

    Do you have a chance to check the hard drive? Now, I would like to check the hard drive to see if there may be potential damage to the hard drive as well to help explain this number of errors (return to the material again).

    Here's how to new:

    http://Windows.Microsoft.com/en-us/Windows-Vista/check-your-hard-disk-for-errors

    I think that advice on the anti-virus scanning are also actually still relevant today. I have a scan of one of the two groups below as soon as you can and let us know the result if you can.

    virus/malware programs:

    Symantec:

    Works in Safe Mode and free:

    _ http://security.symantec.com/sscv6/WelcomePage.asp

    Trend Micro

    _ http://housecall.trendmicro.com/

    Ad-ware/spyware:

    Ad-aware

    http://www.lavasoftusa.com/

    Spybot Search and Destroy

    http://www.safer-networking.org/

    * It is an excellent versatile tool as it will both spyware and malware and has also a small footprint.

    See you soon,.

    Steve <> Microsoft Partner

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