BSOD problem error bug check code is 0xd1.

Original title: BSOD issue.

Hello

I'm having consistent BSOD issues and have not recently installed new hardware other than a new keyboard. Might help you to check what the problem is please?

minidmp files have been downloaded below

https://onedrive.live.com/redir?RESID=3F8A3757B75723FF! 275 & authkey =! AJLWy31mgYj0vXE&ithint=folder%2c.rar

Thank you for your help.

Nick

These accidents were caused by the cmudaxp.sys (description of the driver below.)  The bug check code is 0xd1.

The debugging session: 20:46:57.022 Sun may 4, 2014 (UTC - 04:00)
System Uptime: 0 days 1:17:13.657
Loading the kernel symbols
...............................................................
................................................................
.................................
Loading user symbols
Loading unloaded module list
..........
*******************************************************************************
*                                                                             *
* Bugcheck analysis *.
*                                                                             *
*******************************************************************************

Use! analyze - v to obtain detailed debugging information.

BugCheck D1, {fffff86c052b3410, 2, 0, fffff88005298e8b}

Failed to load image \SystemRoot\system32\drivers\cmudaxp.sys, 0n2 error Win32
WARNING: Unable to verify timestamp for cmudaxp.sys
ERROR: Module load completed but symbols can be loaded for cmudaxp.sys
Probably caused by: cmudaxp.sys (cmudaxp + 1c0e8b)

Follow-up: MachineOwner
---------

0: kd >! analyze - v
*******************************************************************************
*                                                                             *
* Bugcheck analysis *.
*                                                                             *
*******************************************************************************

DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
An attempt was made to access an address pageable (or completely invalid) to a
application interrupt level (IRQL) that is too high.  It is usually
caused by drivers using a wrong address.
If the kernel debugger is available, get a stack backtrace.
Arguments:
Arg1: fffff86c052b3410, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
Arg4: fffff88005298e8b, address memory

Debugging information:
------------------

READ_ADDRESS: GetPointerFromAddress: unable to read from fffff802b1bc6168
Unable to get nt! MmPoolCodeStart
Unable to get nt! MmPoolCodeEnd
fffff86c052b3410

CURRENT_IRQL: 2

FAULTING_IP:
cmudaxp + 1c0e8b
fffff880'05298e8b ff9080000000 call qword ptr [rax + 80 h]

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

BUGCHECK_STR: 0XD1

Nom_processus: chrome.exe

TRAP_FRAME: fffff802b0d7e700-(.trap 0xfffff802b0d7e700)
NOTE: The frame trap does contain not all registers.
Some registry values can be set to zero or incorrect.
Rax = fffff86c052b3390 rbx = 0000000000000000 rcx = fffffa8003c103e0
RDX = fffffa8003c43130 rsi = 0000000000000000 rdi = 0000000000000000
RIP = fffff88005298e8b rsp = fffff802b0d7e890 rbp = 0000000000000080
R8 = 0000000000000040 r9 = fffffa8003c5eaa0 r10 = fffff880052b59f0
R11 = fffff802b0d7e948 r12 = 0000000000000000 r13 = 0000000000000000
R14 = 0000000000000000 r15 = 0000000000000000
iopl = 0 nv up ei pl zr po nc
cmudaxp + 0x1c0e8b:
fffff880 "05298e8b ff9080000000 call qword ptr [rax + 80 h] ds:3500:fffff86c" 052 b 3410 =?
Reset the default scope

LAST_CONTROL_TRANSFER: from fffff802b18ea369 to fffff802b18eb040

STACK_TEXT:
fffff802 'b0d7e5b8 fffff802' b18ea369: fffff86c' 00000000 0000000 a ' 052b 3410 00000000'00000002 00000000'00000000: nt! KeBugCheckEx
fffff802 'b0d7e5c0 fffff802' b18e8be0: 00000000 00000000' fffffa80 '03c103e0 00000000' fffff802 00000000' b0d7e700: nt! KiBugCheckDispatch + 0 x 69
fffff802 'b0d7e700 00000000' 00000000: 00000000'00000000 00000000'00000000 00000000'00000000 00000000'00000000: nt! KiPageFault + 0 x 260

STACK_COMMAND: .bugcheck; Ko

FOLLOWUP_IP:
cmudaxp + 1c0e8b
fffff880'05298e8b ff9080000000 call qword ptr [rax + 80 h]

SYMBOL_NAME: cmudaxp + 1c0e8b

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: cmudaxp

Nom_image: cmudaxp.sys

DEBUG_FLR_IMAGE_TIMESTAMP: 51669462

FAILURE_BUCKET_ID: X64_0xD1_cmudaxp + 1c0e8b

BUCKET_ID: X64_0xD1_cmudaxp + 1c0e8b

Follow-up: MachineOwner
---------

0: kd > lmvm cmudaxp
start end module name
05406000 fffff880 '050 d 8000 fffff880' cmudaxp T (no symbol)
Loaded symbol image file: cmudaxp.sys
Image path: \SystemRoot\system32\drivers\cmudaxp.sys
Image name: cmudaxp.sys
Timestamp: Sat Apr 11 06:45:54 2013 (51669462)
CheckSum: 002A485F
ImageSize: 0032E000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4

Driver Description: C-Media Audio Interface Driver (WDM) C-Media
 Interface driver Audio ASUS Xonar DG
HTO CLARO Audio Interface Driver

Driver update site: http://www.cmedia.com.tw/EN/DownloadCenter_Detail.aspx?pserno=0&dtype=ALL
http://support.ASUS.com/download/download.aspx
http://www.htomega.com/downloads.html

Uninstall and reinstall after a repair KB2862330, noted below.

================================================================================================
Please delete Hotspot shield.
ERROR: Module load completed but symbols can be loaded for hssdrv6.sys
WARNING: Unable to verify timestamp for taphss6.sys
ERROR: Module load completed but symbols can be loaded for taphss6.sys

Driver Description: Hotspot shield
Cause possible BSOD seen in mid-2012

Driver update website: http://hotspotshield.com/
================================================================================================
Please remove immediately update utility. This software is problematic and may corrupt your system

Unloaded modules:
fffff880 ' 17747000 fffff880' 1774f000 TuneUpUtilities
Timestamp: unavailable (00000000)
Checksum: 00000000
ImageSize: 00008000
================================================================

Check updates systems installed to KB2862330. Is it installed?

This security update was initially released on 8 October 2013. The security update was re-released on January 14, 2014, for computers that are running Windows 7 Service Pack 1 (SP1) or Windows Server 2008 R2 SP1. The reissue resolves an issue in which one of the pilots of the stack kernel USB 2.0 is not updated in some specific computer configurations.

http://support.Microsoft.com/kb/2862330/en-us

Note: compare the versions of your file in the link above. I suspect you've found BCCode 0xD1 due to improperly installed or missing update.

Tags: Windows

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