BSOD Vista caused by Ntkrnlpa.exe Ntfs.Sys, random hal.dll, etc..

A friend of mine gave me this computer about 2 or 3 months without a hard drive, thanks to a little research because I am not a professional of any kind, I knew that, because of the lack of a disk hard computer did not have an operating system. Having had an old computer just sitting with a 60 GB hard drive I connected on the computer I have now. After buying a new installation of Windows Vista Service Pack 2 disc, just well installed on the hard drive (which has been formatted to remove the old operating system, and all other things potentially buggy) and the computer has given new life. Following these time immediately, I downloaded and installed Microsoft security Essentials to protect my computer and a few other things to Rainmeter, steam, and that's it. Not even which in fact through the first day, however it has begun its random cycle without blue screening end who, after looking hard and troubleshooting, I've yet to find a solution for. Especially, it occurs whenever trying to read a chart highlighting / demanding the game, but also random triggers when nothing works and it's just sitting here. Ironically, I am writing this issue on the same computer in the hope I can find a fix to the Microsoft community.

He still run Windows Vista Service Pack 2 (32-bit) and my computer is a PC of Compaq Presario SR5710Y so that you know what the material consists of.

Here's my last 4 crashes

Mini042815 - 04.dmp 28/04/2015-18:59:23 0x864e3aa8 0x8471ad78 0x000000e3 RESOURCE_NOT_OWNED 0x00000000 0 x 00000002 Ntfs.sys Ntfs.sys + 12012 NT File System Driver

Mini042815 - 03.dmp 28/04/2015-18:23:07 IRQL_NOT_LESS_OR_EQUAL 0x0000000a 0 x 00000004 0x00000002 0 x 00000000 0x822d9abf ntkrnlpa.exe ntkrnlpa.exe + 4de7d NT Kernel & System

Mini042815 - 02.dmp 28/04/2015-18:14:28 IRQL_NOT_LESS_OR_EQUAL 0x0000000a 0x006301be 0x00000002 0 x 00000001 0x822dab50 ntkrnlpa.exe ntkrnlpa.exe + 4de7d NT Kernel & System

Mini042815 - 01.dmp 0x0000001a MEMORY_MANAGEMENT 15/04/2015-18:12:40 x 0 00005003 0xc0802000 00000197 0 x 0 x 77635101 hal.dll hal.dll + 770c Hardware Abstraction Layer DLL

DJ

If he continued to hang after re-installing windows, but before installing other programs, there is probably material.  I'd start with memtest

2-Memtest. (You can learn more about running memtest here)

Tags: Windows

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    I t seems to be caused by ntkrnlpa.exe

    What's more troubling, it is that, after the recent BSOD many of the setting to my programs have been reset for example parameter System Explorer were now rest at their default value.

    Also some services have ceased to be worrying most windows error reporting and service for Microsoft Security Essentials (I restarted the services).

    I don't think it's a virus problem that I ran three antivirus with MSE scans today and they are all clean.
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    For any question on Windows 7:

    http://social.answers.Microsoft.com/forums/en-us/category/Windows7

    Link above is Windows 7 Forum for questions on Windows 7.

    Windows 7 questions should be directed to / stationed there.

    As you already know, you're in Vista Forums.

    See you soon.

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  • BlueScreen caused by ntkrnlpa.exe.

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  • NTFS.sys crash causing blue screen?

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    Spike
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    Share with everyone - others more savvy I can watch it. It increases the chances of getting a solution.

    Name the folder and change the permissions to share with the person concerned.

    Important note : You can share the file with anyone if there is no private/sensitive information (for example the screenshot of a prompt error message). For so and so, just select the option "Everyone (Public)" in the share with"" checkbox. Please refer to the following screenshot:

    http://social.technet.Microsoft.com/forums/en-us/w7itproui/thread/4fc10639-02dB-4665-993a-08d865088d65

  • Ntkrnlpa.exe causing bsd on win xp

    Hi all
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    ****************************************************************************
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    *********************************************************************
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    *                                                                   *
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    * using the _NT_SYMBOL_PATH environment variable.                 *
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    Loading the kernel symbols
    .......................................................................................................................................................
    Loading user symbols
    Loading unloaded module list
    ..........
    *******************************************************************************
    *                                                                             *
    * Bugcheck analysis *.
    *                                                                             *
    *******************************************************************************

    Use! analyze - v to obtain detailed debugging information.

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    WARNING: Unable to verify timestamp for mssmbios.sys
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    *************************************************************************
    ***                                                                   ***
    ***                                                                   ***
    Your debugger is not using the appropriate symbols *.
    ***                                                                   ***
    In order for this command works correctly, your symbol path *.
    should point to .pdb files have the type information complete.      ***
    ***                                                                   ***
    Some (such as the public OS symbols) .pdb files are not *.
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    you provided with these symbols, if you need this command for *.
    work.                                                          ***
    ***                                                                   ***
    Type referenced: nt! _KPRCB *.
    ***                                                                   ***
    *************************************************************************
    *************************************************************************
    ***                                                                   ***
    ***                                                                   ***
    Your debugger is not using the appropriate symbols *.
    ***                                                                   ***
    In order for this command works correctly, your symbol path *.
    should point to .pdb files have the type information complete.      ***
    ***                                                                   ***
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    contain the required information.  The contact group that *.
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    ***                                                                   ***
    Type referenced: nt! _KPRCB *.
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    *************************************************************************
    *********************************************************************
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    *********************************************************************
    * Symbols cannot be loaded because the path is not initialized. *
    *                                                                   *
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    * using the _NT_SYMBOL_PATH environment variable.                 *
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    *********************************************************************
    Probably caused by: ntkrnlpa.exe (nt + 60fca)

    Follow-up: MachineOwner
    ---------

    KD >! analyze - v
    *******************************************************************************
    *                                                                             *
    * Bugcheck analysis *.
    *                                                                             *
    *******************************************************************************

    UNEXPECTED_KERNEL_MODE_TRAP_M (1000007f)
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    Arg2: 80042000
    Arg3: 00000000
    Arg4: 00000000

    Debugging information:
    ------------------

    The kernel symbols are FALSE. Correct symbols to do the analysis.

    *************************************************************************
    ***                                                                   ***
    ***                                                                   ***
    Your debugger is not using the appropriate symbols *.
    ***                                                                   ***
    In order for this command works correctly, your symbol path *.
    should point to .pdb files have the type information complete.      ***
    ***                                                                   ***
    Some (such as the public OS symbols) .pdb files are not *.
    contain the required information.  The contact group that *.
    you provided with these symbols, if you need this command for *.
    work.                                                          ***
    ***                                                                   ***
    Type referenced: nt! _KPRCB *.
    ***                                                                   ***
    *************************************************************************
    *************************************************************************
    ***                                                                   ***
    ***                                                                   ***
    Your debugger is not using the appropriate symbols *.
    ***                                                                   ***
    In order for this command works correctly, your symbol path *.
    should point to .pdb files have the type information complete.      ***
    ***                                                                   ***
    Some (such as the public OS symbols) .pdb files are not *.
    contain the required information.  The contact group that *.
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    work.                                                          ***
    ***                                                                   ***
    Type referenced: nt! _KPRCB *.
    ***                                                                   ***
    *************************************************************************
    *********************************************************************
    * Symbols cannot be loaded because the path is not initialized. *
    *                                                                   *
    * The symbol path can be defined: *.
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    * using the .sympath and .sympath + *.
    *********************************************************************
    *********************************************************************
    * Symbols cannot be loaded because the path is not initialized. *
    *                                                                   *
    * The symbol path can be defined: *.
    * using the _NT_SYMBOL_PATH environment variable.                 *
    * with the help of the there when you start the debugger argument. *.
    * using the .sympath and .sympath + *.
    *********************************************************************

    MODULE_NAME: nt

    FAULTING_MODULE: 804 d 7000 nt

    DEBUG_FLR_IMAGE_TIMESTAMP: 4d00d46f

    BUGCHECK_STR: 0x7f_8

    CUSTOMER_CRASH_COUNT: 7

    DEFAULT_BUCKET_ID: WRONG_SYMBOLS

    LAST_CONTROL_TRANSFER: from 00000000 to 80537fca

    STACK_TEXT:
    f596939c 00000000 00000000 00000000 00000000 nt + 0x60fca

    STACK_COMMAND: kb

    FOLLOWUP_IP:
    NT + 60fca
    80537fca?              ???

    SYMBOL_STACK_INDEX: 0

    SYMBOL_NAME: nt + 60fca

    FOLLOWUP_NAME: MachineOwner

    Nom_image: ntkrnlpa.exe

    BUCKET_ID: WRONG_SYMBOLS

    Follow-up: MachineOwner
    ---------

    Any notice is very appreciated.
    Concerning

    Hello

    ·         Are you able to start tot eh desktop?

    ·         When exactly do you get this error message?

    ·         Were there recent changes made on the computer before the show?

    Follow these methods and check if that helps:

    Method 1:

    I suggest you perform the check disk on the computer and check if it helps:

    How to perform disk error checking in Windows XP

    http://support.Microsoft.com/kb/315265

    Important: when running chkdsk on the drive hard if bad sectors are found on the disk hard when chkdsk attempts to repair this area if all available on which data may be lost

    Method 2:

    I suggest that you try to perform the SFC (System File Checker) scan on your computer and check.

    Description of Windows XP and Windows Server 2003 System File Checker (Sfc.exe)

    http://support.Microsoft.com/kb/310747

    Method 3:

    To resolve this issue, follow these steps:

    (a) Insert the Windows XP startup disk in the floppy drive, or insert the Windows XP CD in the CD drive, and then restart the computer.

    (b) click to select all the options required to start the computer from the reader, if you are prompted to do so.

    (c) when the "Welcome" screen appears, press R to start the Recovery Console.

    (d) If you have a computer dual-boot or multiboot, select the installation that you want to access from the Recovery Console.

    (e) when you are prompted, type the administrator password. If the administrator password is blank, press ENTER.

    (f) at the Recovery Console prompt, type the following lines. Press ENTER after each line.

    CD system32
    ren ntkrnlpa.exe Ntkrnlpa.old
    Ren ntoskrnl.exe Ntoskrnl.old
    CD "c:\windows\driver cache\i386".

    Expand sp2.cab - F:ntkrpamp.exe c:\windows\system32
    Expand sp2.cab - F:ntkrnlmp.exe c:\windows\system32
    CD c:\windows\system32
    Ren ntkrpamp.exe Ntkrnlpa.exe
    Ren ntkrnlmp.exe Ntoskrnl.exe

    (g) type exit to quit the Recovery Console. Your computer will restart.

  • IRQL_NOT_LESS_OR_EQUAL BSOD Vista

    I have a Vista computer and get the BSOD, and then stops. It happens in safe mode as well

    Here is some information I found in the dump file

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    These have been associated with raspptp.sys - to-Peer Tunneling Protocol of Microsoft Corporation, but the underlying cause is Symantec I think.  I would like to remove and replace with MSE

    Symantec is a common cause of BSOD.


    I remove and replace it with Microsoft Security Essentials at LEAST FOR TESTER
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  • BSOD, ntfs.sys and ntsokrnl.exe

    Hello, all.

    I have a user who has had multiple bluescreens than to the end. Initially, it started with the ntfs.sys driver crashing, but quickly turned to the subsequent accidents ntoskrnl. Started about a month apart, now much more frequent. I ran Dell startup diags, who spent all on board. I then updated / replaced every driver/chipset in the system and the BIOS. His current running Windows 7 Enterprise 64 bits in an environment of business and another user is to have what would be similar BSOD, but more specifically the ntfs.sys file. This is the discharge for the accidents. Any direction on where to take this would be greatly appreciated. Thank you!

    Thursday, March 5, 2015 18:55:01 this computer crashed
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    Bug check code: 0x1000009F (0 x 4, 0 258, 0xFFFFFA80039AB660, 0xFFFFF800047993D0)
    Error: CUSTOM_ERROR
    file path: C:\WINDOWS\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    Description: NT Kernel System &
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    Thursday, March 5, 2015 18:55:01 this computer crashed
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    Bugcheck code: 0x9F (0 x 4, 0 258, 0xFFFFFA80039AB660, 0xFFFFF800047993D0)
    Error: DRIVER_POWER_STATE_FAILURE
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    Tuesday, March 3, 2015 11:52:00 PM GMT crashed your computer
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    Bug check code: 0x1000009F (0 x 4, 0 258, 0xFFFFFA80039B4040, 0xFFFFF80000B9C3D0)
    Error: CUSTOM_ERROR
    file path: C:\WINDOWS\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    Description: NT Kernel System &
    The accident took place in the Windows kernel. Maybe this problem is caused by another driver who cannot be identified at this time.

    Friday, February 20, 2015 7:57:23 PM GMT crashed your computer
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    Bugcheck code: 0x9F (0x3, 0xFFFFFA8008B34060, 0xFFFFF80000B9C3D8, 0xFFFFFA8004BFDBD0)
    Error: DRIVER_POWER_STATE_FAILURE
    file path: C:\WINDOWS\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    Description: NT Kernel System &
    Bug control description: this bug check indicates that the driver is in an inconsistent or invalid power state.
    This seems to be a typical software driver bug and is not likely to be caused by a hardware problem.
    The accident took place in the Windows kernel. Maybe this problem is caused by another driver who cannot be identified at this time.

    Wednesday, February 18, 2015 12:03:26 AM GMT crashed your computer
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    This was probably caused by the following module: ntoskrnl.exe (nt + 0x79D8A)
    Bug check code: 0x1000009F (0 x 4, 0 258, 0xFFFFFA80039C8040, 0xFFFFF80000B9C3D0)
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    file path: C:\WINDOWS\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    Description: NT Kernel System &
    The accident took place in the Windows kernel. Maybe this problem is caused by another driver who cannot be identified at this time.

    Tuesday, February 17, 2015 11:48:29 PM GMT crashed your computer
    crash dump file: C:\WINDOWS\Minidump\021715-10374-01.dmp
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    Bug check code: 0x1000009F (0 x 4, 0 258, 0xFFFFFA80039AB660, 0xFFFFF80000B9C3D0)
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    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
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    The accident took place in the Windows kernel. Maybe this problem is caused by another driver who cannot be identified at this time.

    Tuesday, January 13, 2015 18:26:12 GMT crashed your computer
    crash dump file: C:\WINDOWS\Minidump\011315-20451-01.dmp
    This was probably caused by the following module: ntoskrnl.exe (nt + 0x78A8A)
    Bug check code: 0x1000009F (0 x 4, 0 258, 0xFFFFFA80039B4660, 0xFFFFF8000478D3D0)
    Error: CUSTOM_ERROR
    file path: C:\WINDOWS\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    Description: NT Kernel System &
    The accident took place in the Windows kernel. Maybe this problem is caused by another driver who cannot be identified at this time.

    On Monday, December 8, 2014 6:39:14 PM GMT crashed your computer
    crash dump file: C:\WINDOWS\Minidump\120814-15459-01.dmp
    This was probably caused by the following module: ntfs.sys (Ntfs + 0 x 4211)
    Verification of error code: 0 x 24 (0xFFFFF880089ECCE8, 0xFFFFF880089EC540, 0x1904FB, 0xFFFFF880016D21D9)
    Error: NTFS_FILE_SYSTEM
    file path: C:\WINDOWS\system32\drivers\ntfs.sys
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    Description: NT file system driver
    Bug control description: This indicates there is a problem in the NTFS file system.
    The accident took place in a standard Microsoft module. Your system configuration is perhaps incorrect. Maybe this problem is caused by another driver on your system which cannot be identified at this time.

    The accident that produced this result is more than a month old, but I think that it always reflects exactly what the origins of the system to blue screen.

    1000009F error checking, {4, 258, fffffa80039b4660, fffff8000478d3d0}

    Failed to load image \SystemRoot\system32\DRIVERS\USA19Hx64.sys, 0n2 error Win32
    WARNING: unable to verify timestamp for USA19Hx64.sys
    ERROR: Module load completed but symbols can be loaded for USA19Hx64.sys
    WARNING: Unable to verify timestamp for win32k.sys
    ERROR: Module load completed but symbols can be loaded for win32k.sys
    Probably caused by: memory_corruption

    Follow-up: memory_corruption

    Loaded symbol image file: USA19Hx64.sys
    Image path: \SystemRoot\system32\DRIVERS\USA19Hx64.sys
    Image name: USA19Hx64.sys
    Timestamp: Thu Oct 30 15:52:45 2007 (47278B8D)

    USA19Hx64.sys, is a part of driver for Keyspan USB Serial Adapter ver: 3.7. Please update the driver, or uninstall the hardware/cable? If you can not.

    Keyspan® products.
    http://www.tripplite.com/LP/Keyspan/

    [Peripheral problem]

    Device PNP_Device_ID Error_Code
    Cisco Systems VPN Adapter for 64-bit Windows ROOT\NET\0000 this device is disabled.

  • KERNEL_DATA_INPAGE_ERROR Stop: 0x0000007a (0xc043be28 0xc0000056 0x039b0860 0x877c5eaf) Ntfs.sys - Address:Ntfs.sys + cdeaf ntkrnlpa.exe + d8569 ntkrnlpa.exe + 1f834 ntkrnlpa.exe + 2a89d ntkrnlpa.exe + aae05

    I'm having this BSOD error for the last 6 months. I updated my drivers, run chkdsk and recovery system and the error is not always intentionally. Please help me to solve my problem. I realized that my ntfs.sys file does not work for windows vista.

    In addition, it can help to look at the files minidump against accidents with a debugger.

    Can you zip the minidump in the C:\Windows\Minidump folder files and (provide link) available via Windows Live SkyDrive or similar site?

    The following link has information about the use of Windows Live SkyDrive:

    http://social.technet.Microsoft.com/forums/en-us/w7itproui/thread/4fc10639-02dB-4665-993a-08d865088d65

    If you have problems to compress the minidump files copy the minidump files to another location such as a folder on the desktop

    In addition, you do not necessarily have compress the minidump files, you can download one at a time.

  • BSOD Vista ntkrnlpa.exe and different dumps

    Hello

    I get lots of BSOD on my vista PC and seems to be very random of these, I am currently up-to-date with the latest windows updates.

    Any help appreciated.

    Not sure how to download files dmp here?

    TIA

    I tested the memory and the HARD drive and everything is ok

    Hello

    Thank you very much for all the help and information useful, it ends up being a problem with the drive HARD and after a deep analysis and repair (seatools), this solves the problem

    Thank you very much

  • Blue Screen Error Code Caused by hal.dll and ntkrnlpa.exe 9F.

    original title: BSOD error Code Caused by hal.dll and ntkrnlpa.exe 9F.

    Currently, I'm having a problem on a Fujitsu T1010 with Windows Vista x 84 installed tablet. At a random time that I use my computer, I get a generic blue screen with information DRIVER_POWER_STATE_FAILURE. The error code is 0x0000009F (0 x 00000003, 0x86f692e0, 0x86f692e0, 0x865a6598). BlueScreenView.exe, I see that the root causes are hal.dll + 997f and ntkrnlpa.exe + f5b28. So far, I've had 14 accidents. I run the driver verifier and the causes are hal.dll + 726c and ntkrnlpa.exe + 2ea5a7 windrvr6.sys + 0. Any help is appreciated! Thank you.

    Timothy

    Hello

    References to Vista also apply to Windows 7.

    Updated drivers, BIOS and software control (if any) is a good idea.

    This is my generic how updates of appropriate driver:

    For drivers, visit manufacturer of emergency system and of the manufacturer of the device that are the most common.
    Control Panel - device - Graphics Manager - note the brand and complete model
    your video card - double - tab of the driver - write version information. Now, click on update
    Driver (this can do nothing as MS is far behind the certification of drivers) - then right-click.
    Uninstall - REBOOT it will refresh the driver stack.

    Repeat this for network - card (NIC), Wifi network, sound, mouse, and keyboard if 3rd party
    with their own software and drivers and all other main drivers that you have.

    Now in the system manufacturer (Dell, HP, Toshiba as examples) site (in a restaurant), peripheral
    Site of the manufacturer (Realtek, Intel, Nvidia, ATI, for example) and get their latest versions. (Look for
    BIOS, Chipset and software updates on the site of the manufacturer of the system here.)

    Download - SAVE - go to where you put them - right click - RUN AD ADMIN - reset after each
    installation.

    Always check in the Device Manager - drivers tab to be sure the version you actually install
    presents itself. This is because some restore drivers before the most recent is installed (sound card drivers
    in particular that) so to install a driver - reboot - check that it is installed and repeat as
    necessary.

    Repeat to the manufacturers - BTW on device at the DO NOT RUN THEIR SCANNER - manually check by model.

    Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
    http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htm

    How to install a device driver in Vista Device Manager
    http://www.Vistax64.com/tutorials/193584-Device-Manager-install-driver.html

    If you update the drivers manually, then it's a good idea to disable the facilities of driver in the Windows updates,
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    questions. If updates offers a new driver and then hide it (right click on it) and then go look for new ones
    manually if you wish.

    How to disable automatic driver Installation in Windows Vista - drivers
    http://www.AddictiveTips.com/Windows-Tips/how-to-disable-automatic-driver-installation-in-Windows-Vista/
    http://TechNet.Microsoft.com/en-us/library/cc730606 (WS.10) .aspx

    Hope these helps.

    Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

  • Ntkrnlpa.exe repeated original BSoD problem

    Hi all

    I recently got a laptop Toshiba Satellite by a customer who complained only that he had "taken a turn for the worse. After playing with him for a few minutes, it was not long to bluescreen. What was fascinating, however, is that the system was unable to display anything on the screen when he stopped. There was a little blue at the bottom of the screen and a lot of pixels turn random colors.
    In any case, after rooting around the internet looking for what exactly ntkrnlpa.exe can do to cause a blue screen, I found a forum thread that says a rogue pilot could be the problem and that it is just to show up in the landfill as ntkrnlpa.exe. Remembering the glitches I've seen to every BSoD (except 1), I decided to download and install new graphics drivers. (The card is an ATI Mobility Radeon 3100) After that new drivers have been installed, I rebooted, launched Google Chrome, browsed Internet for a while and was greeted with an another BSoD. To be honest, I don't have never seen anything quite like this since I've been working on computers, and I'm stumped. I have this vague feeling that it may be a problem with the hardware for the following reasons:
    • The machine is from 2006-07.
    • The machine runs very hot even on a granite surface.
    • Even with the new graphics drivers, it cannot correctly display the blue screen error screen.
    Help? Thank you!
     
    EDIT: I can't get files to dump the machine since I'm working on a permissions problem, but I'll put the important information below (from BlueScreenView)

    Crash #1: Bug string control: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED

    • Bug check code: 0x1000007e
    • Caused by the driver: ntkrnlpa.exe
    • Plant address: ntkrnlpa.exe + 3e598

    Crash #2: Bug Check String: IRQL_NOT_LESS_OR_EQUAL

    • Bug check code: 0x0000000a
    • Caused by the driver: ntkrnlpa.exe
    • Plant address: ntkrnlpa.exe + 4df99

    Crash #3: Bug Check string: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED

    • Bug check code: 0x1000007e
    • Caused by the driver: ntkrnlpa.exe
    • Plant address: ntkrnlpa.exe + 3e598

    Crash #4: Bug Check String: KERNEL_MODE_EXCEPTION_NOT_HANDLED

    • Bug check code: 0x1000008e
    • Caused by the driver: ntkrnlpa.exe
    • Plant address: ntkrnlpa.exe + 23ae21

    Crash #5 (this one is from a different file, but I thought I would include it in any way): Bug Check String: IRQL_NOT_LESS_OR_EQUAL

    • Bug check code: 0x0000000a
    • Caused by the driver: C:\WINDOWS\SYSTEM32\DRIVERS\SYMEVENT. SYS
    • C:\WINDOWS\SYSTEM32\DRIVERS\SYMEVENT. SYS + 17289
     
     
     

    mpzeevi

    Altogether.  I suspect that it's symantec and it is much easier to remove (in most cases).  Some people are adamant about not removing it so I give the possibility of driver verifier.

    Symantec is a common cause of BSOD.  I remove and replace it with Microsoft Security Essentials at LEAST FOR TESTER

    http://us.Norton.com/support/kb/web_view.jsp?wv_type=public_web&docURL=20080710133834EN

    http://www.Microsoft.com/security_essentials/

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