Bug in Illustrator? The evaluation version has expired, it does not find my subscription of one year and won´t I would like the full version of the license.
Hello Adobe Creative cloud users, I have an urgent problem, I hope that you can help me with:
I have a subscription year of CC running since the beginning of December 2015. Somehow I've always used versions "trial" of programs. Since yesterday, when I want to use Illustrator, the application manager appears and says my trial is over. To use Illustrator, I have the choice between registration and purchase. When clicking on 'register' it won´t accept my e-mail and password, saying: there is no account connected to my address. When you click on 'buy' I get sent to the Adobe homepage where I can connect with the same addy and password and can access my account etc. So won´t I would buy, stating that I have a membership already where it is included. It s obviously a bug, but I have no idea what to do with her and urgently need to work on with a pressing client project.
Anyone experienced the same problem in the past and has a solution for me? Chat / phone-supported is no option because it is only available from Monday. On the frequently asked questions I coudn´t find the problem either. I already tried to uninstall all CC but got the error "other programs installed still need the CC" so who does not work either. I uninstalled all products CC already one, CS6 is still there, so maybe that's the problem? But I'm not delet ethat minimum that still works.
As said, I need to work with CC, for a quick resolution would really help me.
Frustrated regards, V
Your subscription to cloud shows correctly on your account page?
If you have more than one email, you will be sure that you use the right Adobe ID?
https://www.adobe.com/account.html for subscriptions on your page from Adobe
.
If Yes
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
.
If no
This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
-Select your product and what you need help with
-Click on the blue box "still need help? Contact us. "
Tags: Adobe
Similar Questions
-
I just bought the teachers edition and Creative Cloud student (one year) and I'm unable to install After Effects. He always says: the trial version has expired. I tried to uninstall and install again, but it does not work. Please help me.
See if the following can help:
Creative Cloud applications unexpectedly back in the test mode. CS6, CCM
https://helpx.Adobe.com/Creative-Suite/KB/trial--1-launch.html
Log, activation, or connection errors. CS5.5 and later, Acrobat DC
https://helpx.Adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-
Hi, my trial version of Lightroom 5 has expired recently and I bought now fully. I downloaded the CD on my Mac, but when I open again the Lightroom application, it always says that the trial has expired. Does anyone know how I can update so I can finally use again? I appreciate really all help! Thank you!
Joanne, please remove your current installation of Photoshop Lightroom by using the uninstall program located in the/Applications/Utilities/Adobe Installers.
You will then want to download Adobe Photoshop Lightroom 5.7.1 of Adobe - Lightroom: for Macintosh. The update contains the entire application. Photoshop Lightroom cannot be installed through the Adobe Creative Cloud Desktop application and still be allowed with a serial number.
-
My company Windows 7 evaluation copy has expired and I need to get a new license for this computer and two others?
Evaluation copies are for your temporary assessment, so you can decide if you like the system. If you want to continue using it, you buy it.
-
The security certificate presented by this website has expired or is not yet valid.
I get error for owa, the security certificate presented by this website has expired or is not yet valid.
I am running SBS 2008 server with exchange server 2007
How can I renew a certificate expired for owaHi Joneser,
Please help me answer these questions to understand the application better.
You have any questions using the calendar app in Windows 8?
What operating system do you use?
What exactly is the problem with the calendar?
You get an error?
Answer us if you need help with Windows, and we will be happy to help.
-
wen said im going homail and facebook that the security certificate presented by this website has expired or is not yet valid... and wen I put my computer on my floppy drive a faild saing but I is not got a floppy drive .wot I can do?
Hi paul barnett.
Your CMOS battery may be losing it loads, causing time system to fluctuate whenever you stop the ststem. You will need to replace the battery. You can try Googling "how to replace a cmos battery and follow the instructions."
Read the article in the link below, for more information about the failures of the FDC
http://www.ehow.com/info_12215240_fdc-failure.html
Good luck.
-
I had endless problems with Lightroom since the purchase of subscription for one year in December 2014. Now, the development Module was disabled, as they claim that my subscription has expired... He spent more time to work does not, and I bitterly regret it. Help, please!
Open the Adobe Creative Cloud application then go to preferences then sign out and then sign back with the same Adobe ID that you used to purchase the subscription photographers, that is to say the same e-mail address and password.
Then open Lightroom and go to the Help menu and make sure that it is signed in with that Adobe ID email address.
-
Downloaded cloud of CS of the trial, the trial has expired but did not continue, the time to be happy with CS5.5. Now my Acrobat doesn't work, decided to reload all the software, while downloading, an error appears: exit all applications: SafariCloudHisto, why can I not proceed with the download, quit all programs that are restarted, everything always the same message. Any thoughts there?
See the link below:
https://helpx.Adobe.com/Acrobat/KB/install-prompt-close-safarinotificati.html
-
I installed the new version of LIghtroom (2015) compared to the creative clouds. Creative cloud said that I installed the new version. However, the shortcut icon that has been installed does not start the new version. I also went on the link properties itself, but without success in starting. How to launch the new version?
Thank you, toinimj59. I did this part and the installation is complete (there is apparently not earlier--included an acceptance of the general terms and conditions...)
Solution 1: Disconnect from the desktop creative cloud app and reconnect
- Disconnect from and to, the app Office creative Cloud click here for instructions to return in
- Launch of Lightroom.
-
Your session on the server has expired or is not valid. Please log in again.
Hi all
I am getting below error and DRM kick in every 30 seconds... .in 30 sec what I do works well, but after 30-40 sec his mistake was ed out sating "your session on the server has expired or is not valid. Please log in again. »
Please suggest me on the same.
2013-02-26 00:53:56, 943 [12] ERROR Oracle.Drm.Client [(null)] - request for Exception processing
URL: http://localhost/drm-web-client/Forms/Browse/Select.aspx
UserHostAddress:: 1
UserAgent: Mozilla/5.0 (Windows NT 6.1; WOW64; RV:19.0) Gecko/20100101 Firefox/19.0
UrlReferrer: http://localhost/drm-web-client/Forms/Browse/Select.aspx
Oracle.Drm.Client.SessionExpiredException: Your session on the server has expired or is not valid. Please log in again.
to Oracle.Drm.Client.Forms.BasePage.OnPreInit (ByVal e As EventArgs)
at System.Web.UI.Page.PerformPreInit)
at System.Web.UI.Page.ProcessRequestMain (Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
Thank you!
Sandeep
Published by: Sandy on March 17, 2013 04:42I saw this happen. In my case, I noticed that enforcement/drm-web client in IIS use DefaultAppPool rather than the DRMAppPool. Change to use the DRMAppPool, restart the IIS services and it should be good
-
Authentication certificate has expired or is not valid
Get the error connection PC with remote access, error: "authentication".
Certificate from the remote computer has expired or is not valid. »
Hi Chandan,
You can ask your question here to improve the assistance:
http://social.technet.Microsoft.com/forums/en-us/category/w7itpro
It will be useful.
-
software creation says cloud my free trial has expired, but I have a paid subscription
!
What should I do?
Hi Matthew,
Please check the help below document:
Applications creative Cloud back in test mode after an update until 2015 for CC
Kind regards
Sheena
-
I have a new router and the computer windows 7 If using WAP wireless encriptación. I also want to use my old laptop which has XP then does not connect. I was told by the router (Belkin) manufacturer support there is a MS download XP patch so it will connect to my new wireless network. Where can I get it and what it is labeled?
original title: wap encriptaciónHello
Maybe this can help.
http://www.Microsoft.com/download/en/details.aspx?displaylang=en&ID=3914
-
I had to uninstall iTunes a few months ago and successfully re-installed, but part of my music was missing. At one point, following the instructions on a thread on the forums Apple or Microsoft, I saved my music library on the desktop. Since then, I do not have a library of music on the desktop file. In my looooooong hours trying to fix things, I do not know if I deleted it or what.
Now, I get the message:
"Backup has encountered a problem during backup of the C:\windows\system32\config\systemprofile\Desktop\music file. Error: (System does not find the specified path. (0 x 8007003)) "whenever I have backup my computer.
As I understand it, that does not affect really any other files, they rely on the spot (I think), but
HOW CAN I GET RID OF THIS MESSAGE? or what is the cause? Of course, I could use help in simple English, step by step, as I'm not very techno...
Thank you!!!
Try to be...
SereneJulie
Hi serene,
Thanks for posting your query on the Microsoft Community.
As indicated by the error, this problem appears, when these files/libraries that are saved automatically are not present on your computer. I suggest you to follow the steps below and check, if it can help solve the problem.
- Create missing files that are listed in the error message.
- Exclude files from the files to backup in the backup settings and then include these files in their original location. To exclude folders in other communities and to include these files in the original location, follow these steps:
- In Control Panel, open backup and restore.
- In the section back up , click change settings.
- In the dialog box Configure the backup , click Next.
- In the dialog box that you want to save , click Let me choose, and then click Next.
- Expand data files,
library, expand additional locations, and then click to clear the check boxes folder AppData, Contactsand Research . - Expand computers, expand the element of your system drive (for example, expand Local disk (c)), expand users,
- Click Next, and then click Save settings and exit.
- Backup and restore, click back up now to perform a new backup. The backup operation must complete without errors.
If the problem persists, I suggest you follow the steps in the following article for troubleshooting backup problems.
Windows backup or restore 0 x 80070001, 0 x 81000037 or 0 x 80070003 errors
http://support.Microsoft.com/kb/973455/en-us
Come back and let us know the State of the question, we will be happy to help you. We, at tender Microsoft to excellence.
-
This is the error message I get after several days of decline in dropbox, my Norton, saying that he was sure loading! I have read and re read most of what people have written, and I have no idea! I'm not a person irritable and can someone put in easy terms what should I do to solve this problem! I read try it who try and read that nothing works. Does anyone know if something works and can it tell me please. Also if someone from Microsoft is reading this why not have you solved this problem?
Backup has encountered a problem during backup of the C:\Windows\System32\config\systemprofile\Dropbox\Camera file will be mailed. Error: (System does not find the specified path. (0 x 80070003))
Hello
You did changes to the computer before the show?
These problems occur because the folders or libraries that you are trying to back up or restore include a reparse point. Analytical points are similar to shortcuts Windows or Unix symbolic links. A point of analysis can be used to point to a file that is moved temporarily to a different drive.
Windows backup or restore 0 x 80070001, 0 x 81000037 or 0 x 80070003 errors
http://support.Microsoft.com/kb/973455/en-usI hope this helps. Let us know if you have other problems with Windows in the future.
Maybe you are looking for
-
I spotted this problem just after I installed Windows 10 and still have not been able to understand why. I did some research on google, but none of them was the case for firefox 39 (and 40.0 because I've just updated!) and Windows 10. What I think is
-
Chrome does not open in El Capitan, fine in Safe Mode
My Chrome browser opens that rarely when I start it. I'll try to start Chrome icon in the taskbar bounces for a bit and then nothing. If I ask her, I get the "Application not responding" and have to force quit. Every once in a while, it will be open
-
G6 2153ST Pavilion: Pavilion G6 2153ST upgrade Info
Hi, I need the technical knowledge. My system features: AMD 10 4600 m 2.30 GHz AMD - 7660g + Dual AMD 7670 m graphics card Micron Tech 2 x 4 GB 1600 Mhz Ram WD Black 750 GB-7200 RPM My list of upgrade: CPU: AMD A10 5750 m RAM: 2 x Crucial 4 GB Ballis
-
Receive a Windows Installer error message is not installed correctly.
the Windows Installer Updates missing im and my comp. do not update anything. It keeps popping up that my windows installer is not installed properly. What should I do about it?
-
Windows Server 2012 R2 HIT Kit
Anyone know when will release a version of the TUBE kit that is compatible with Windows Server R2 2012?