Build 7601 a copy not genuine Windows. Problem is that it is

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• Windows 7 Build 7601, now says not genuine after crash

  Bought/installed Win7 Pro on my (aging) machine time Jan/Feb & activated product.

  After a week away recently, my PC did not boot - just crashed.  Last known good configuration did work, catering to the highest point due to a registry restore problem.   Anyway, forced the cancellation by renaming config & software in the \system32 folder.

  Then machine again, I'm immediately went to Windows update to ensure that it was up-to-date & then had "Windows 7 Build 7601, this copy is not genuine."  Had been authorized for about the last 7 months.

  Have tried to change the key product & scoring even once again.  As well as the uninstall & reinstall it again once, but no change.

  I already download Win10 install files when the option popped up;  Maybe I should have completed the installation. Although it may have failed.

  Anyway, here, is out of the tool of diagnosis of MGA.   I hope someone can advise:

  Thanks in advance.

  ----------------

  Diagnostic report (1.9.0027.0):
  -----------------------------------------
  Validation of Windows data-->

  Validation code: 50
  Code of Validation caching online: 0xc004c4a2
  Windows product key: *-*-*-*-9T9KP
  Windows product key hash: FqSWTguNoybw3tVSPd8O8CBPCrI =
  Windows product ID: 55041-152-1911045-86235
  Windows product ID type: 6
  Windows license type: Volume MAK
  The Windows OS version: 6.1.7601.2.00010100.1.0.048
  ID: {729FBCB9-07DE-4431-B8AA-769A3CA07816} (3)
  Admin: Yes
  TestCab: 0x0
  LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
  Signed by: n/a, hr = 0 x 80070002
  Product name: Windows 7 Professional
  Architecture: 0 x 00000009
  Build lab: 7601.win7sp1_gdr.150715 - 0600
  TTS error:
  Validation of diagnosis:
  Resolution state: n/a

  Given Vista WgaER-->
  ThreatID (s): n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002

  Windows XP Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  File: No.
  Version: N/a, hr = 0 x 80070002
  WgaTray.exe signed by: n/a, hr = 0 x 80070002
  WgaLogon.dll signed by: n/a, hr = 0 x 80070002

  OGA Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002
  OGAExec.exe signed by: n/a, hr = 0 x 80070002
  OGAAddin.dll signed by: n/a, hr = 0 x 80070002

  OGA data-->
  Office status: 109 n/a
  OGA Version: N/a, 0 x 80070002
  Signed by: n/a, hr = 0 x 80070002
  Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

  Data browser-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default browser: C:\Program Files (x 86) \Mozilla Firefox\firefox.exe
  Download signed ActiveX controls: fast
  Download unsigned ActiveX controls: disabled
  Run ActiveX controls and plug-ins: allowed
  Initialize and script ActiveX controls not marked as safe: disabled
  Allow the Internet Explorer Webbrowser control scripts: disabled
  Active scripting: allowed
  Recognized ActiveX controls safe for scripting: allowed

  Analysis of file data-->

  Other data-->
  Office details: {729FBCB9-07DE-4431-B8AA-769A3CA07816}1.9.0027.06.1.7601.2.00010100.1.0.048x 64*-*-*-*-BATH55041-152-1911045-862356S-1-5-21-3698907309-127372443-2681329950MICRO-STAR INTERNATIONAL CO., LTDMS-7360American Megatrends Inc.. V1.10 20081111000000.000000 + 000ECB23E07018400F808090409GMT Standard Time(GMT+00:00)03109

  Content Spsys.log: 0 x 80070002

  License data-->
  The software licensing service version: 6.1.7601.17514

  Name: Windows 7 Professional edition
  Description: operating system Windows - Windows (r) 7, channel VOLUME_MAK
  Activation ID: 9abf5984-9c16-46f2-ad1e-7fe15931a8dd
  ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
  Extended PID: 55041-00172-152-191104-03-2057-7601.0000-2452015
  Installation ID: 003795222413929355389113005742479776534552881271123680
  Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
  The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
  Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
  Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
  Partial product key: 9T9KP
  License status: Notification
  Reason for the notification: 0xC004F200 (non-genuine).
  Remaining Windows rearm count: 4
  Trust time: 23:02:42 09/11/2015

  Windows Activation Technologies-->
  HrOffline: 0x00000000
  HrOnline: 0xC004C4A2
  Beyond: 0 x 0000000000000000
  Event timestamp: 9:11:2015 23:34
  ActiveX: Registered, Version: 7.1.7600.16395
  The admin service: recorded, Version: 7.1.7600.16395
  Output beyond bitmask:

  --> HWID data
  Current HWID of Hash: NgAAAAEABgABAAEAAAACAAAAAQABAAEA6GEeXVi/dOYGnuSpcrToGIj90v0wjoYHTEH0TExY

  Activation 1.0 data OEM-->
  N/A

  Activation 2.0 data OEM-->
  BIOS valid for OA 2.0: Yes, but no SLIC table
  Windows marker version: N/A
  OEMID and OEMTableID consistent: n/a
  BIOS information:
  ACPI Table name OEMID value OEMTableID value
  APIC0906 APIC 111108
  FACP 111108 FACP0906
  MCFG 111108 OEMMCFG
  LASRYVITRAGE OEMB0906 111108
  GSCI 111108 GMCHSCI

  I spoke with MS support.  The representative has essentially kept repeating that the product key was not for home/use; later mentioned he has a license of the company & had been used several times.

  However, he had no answer to come as to how is it this had been works well for 8 months & problems have emerged since my start/disk/registry problems.

  It takes time for this abuse be detected by Microsoft because it is a Multiple Activation key (a lot of PC have or will have the same problem) that very probably activated too many times (each key has an activation limit)

  I also tried to find more information as to where the key was first used / details of other activations (in the case where was my repeated recent attempts during the activation/validation was just suspended);  but only repeated representative key is blocked.

  They may not know / have a record of when it has been used first.

  Y at - it other advice? My Win7 installation has been very recently posted just grab the update Win10 install files;   However, I'm guessing that it's probably not worth trying to go down that path right now?

  Since you have not a valid Windows 7 key from the upgrade of Windows 10 can install but most probably (but not immediately) detects the invalid key and also go "(Non authentique)."

  Of course, if it turns out that I need to splash £100 on a 'get genuine' license then I will - but was hoping to get data confirming the situation [seems that my previous purchase by Amazon will not get any farther].

  If this MAK key was purchased by a third party seller to Amazon for their web site at Amazon report. At the very least, they should block / prevent the seller by using their (Amazon) web site.

  Or else I'll watch Win8.1 (& get top of what to Win10 update as soon as possible) or Win10 at home; Although I had barely begun to use Win7 XP!

  Since you said that you have an aging PC I would stick with Windows 7 (support ends January 14, 2020).

  One thing, you can try if you are still interested Windows 10 (after the backup of your important data files is to install Windows 10 via the GWN icon on the taskbar or the media download: https://www.microsoft.com/en-us/software-download/windows10 )

  This will tell you at least if Windows 10 fully supports (graphics, Audio, keyboard and mouse, access Internet, etc.) your PC.

  J W Stuart: http://www.pagestart.com

• How can I solve this problem... windows 7 build 7601 this copy of windows is not genuine

  Hello

  I have a laptop Packard Bell Easynote I bought a few years back from a major retailer of the high street.

  I the have not used for a few months.

  Today I turned on it & it is automatically downloaded & installed a load of updates of Windows 7.

  Now I have a regular black desktop and a note at the bottom right, "windows 7 build 7601 this copy of windows is not genuine".

  I am running windows 7 Home premium 64-bit, service pack 1.

  How can I tell the laptop that my copy of windows is genuine. ??

  Please answer each of the following [admittedly tedious] diagnostic questions in a list numbered corresponding type in your very next answer, preferably without quote my post:

  1. when (date approximately) did you buy the computer?

  1B. not a Win7 64 bit are preinstalled on the computer when you bought it, did you do a clean install of Win7, or did upgrade you the computer to Win7?

  2. What is the full name of your application or the installed antivirus security suite and when (date about) is your subscription current expires? What (other than Defender) anti-spyware applications are installed? What third-party firewall (if applicable)?

  3 a Norton or McAfee application ALREADY installed on the computer as you bought?

  4. do you have a free trial Norton or a test of free McAfee [CHOOSE ONE ANSWER] come preinstalled on the computer When you bought it? (No matter if you have never used or activated).

  5. KB2925418 is, KB2929961 and/or KB2930275 listed in installed updates(not update history)? [1]

  5b. How about KB2909921, KB2916036, KB2912390 or maybe KB2909210?

  6 assuming that Java is installed => is 51 update Java Version 7 (or higher) installed? TEST HERE in USING INTERNET EXPLORER ONLY! -online http://java.com/en/download/installed.jsp

  7 is Adobe Flash Player v12.0.0.77 (or higher) installed? TEST HERE in USING INTERNET EXPLORER ONLY! -online http://www.adobe.com/software/flash/about/

  8A. is Internet Explorer 8 (IE8), IE9 or IE10, IE11 installed?

  8 b. is Firefox, Chrome or any other alternative browser installed?

  9. are you familiar with "Registry cleaners" (e.g., Registry Mechanic;) System Mechanic; RegCure; RegClean Pro. Advanced SystemCare. Registry Booster; McAfee QuickClean. AVG PC TuneUp. Norton Registry Cleaner; PCTools optimizer; SpeedUpMyPC; PC Doctor; TuneUp Utilities; WinMaximizer; WinSweeper; Comodo System Cleaner. Advanced System Optimizer. CCleaner Registry Cleaner)?

  ==============================================
  [1] start | Control Panel | Programs and features. See installed updates (in the left menu)

• Windows 7 - Build 7601 this copy of Windows is not genuine

  Hello everyone.

  Im a newbie here so I hope I get this right.
  I have a question about this message on my desk to read "Windows 7 Build 7601 this copy of Windows is not genuine."?
  I bought this Satellite c660 to Qatif in Saudi Arabia and now he's here in the Philippines.
  My laptop is Windows 7 Professional 32-bit. It asks for a product key and I can't find one. There is no product in the background key sticker and I don't know where to get that.
  I ran a diagnostic and I hope this helps.

  Diagnostic report (1.9.0027.0):
  -----------------------------------------
  Validation of Windows data-->

  Validation code: 50
  Code of Validation caching online: 0x0
  Windows product key: *-* - CM74G - RPHKF-PW487
  Windows product key hash: 71BRYMECVaSXedfumfu8zryHJVY =
  Windows product ID: 00371-177-0000061-85062
  Windows product ID type: 5
  Windows license type: retail
  The Windows OS version: 6.1.7601.2.00010100.1.0.048
  ID: {1E8191EC-15C9-4DC3-8886-55DD7BBA8D84} (4)
  Admin: No.
  TestCab: 0x0
  LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
  Signed by: n/a, hr = 0 x 80070002
  Product name: Windows 7 Professional
  Architecture: 0x00000000
  Build lab: 7601.win7sp1_gdr.111118 - 2330
  TTS error:
  Validation of diagnosis:
  Resolution state: n/a

  Given Vista WgaER-->
  ThreatID (s): n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002

  Windows XP Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  File: No.
  Version: N/a, hr = 0 x 80070002
  WgaTray.exe signed by: n/a, hr = 0 x 80070002
  WgaLogon.dll signed by: n/a, hr = 0 x 80070002

  OGA Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002
  OGAExec.exe signed by: n/a, hr = 0 x 80070002
  OGAAddin.dll signed by: n/a, hr = 0 x 80070002

  OGA data-->
  Office status: 103 blocked VLK
  Microsoft Office Enterprise 2007 - 103 blocked VLK
  OGA Version: N/a, 0 x 80070002
  Signed by: n/a, hr = 0 x 80070002

  Data browser-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default browser: C:\Program may Explorer\iexplore.exe
  Download signed ActiveX controls: fast
  Download unsigned ActiveX controls: disabled
  Run ActiveX controls and plug-ins: allowed
  Initialize and script ActiveX controls not marked as safe: disabled
  Allow the Internet Explorer Webbrowser control scripts: disabled
  Active scripting: allowed
  Recognized ActiveX controls safe for scripting: allowed

  Analysis of file data-->

  Other data-->
  Office details: {1E8191EC-15C9-4DC3-8886-55DD7BBA8D84}1.9.0027.06.1.7601.2.00010100.1.0.048x 32*-*-*-*-PW48700371-177-0000061-850625S-1-5-21-3557145390-3644324294-2060978674TOSHIBASatellite C660TOSHIBA1.6020110707000000.000000 + 0004B8C3E07018400F804090409Korea Standard Time(GMT+09:00)03TOSCPLTOSCPL00103103Microsoft Office Enterprise 200712ACD7202654E586fFic3JgCreGGRxyF8uMWB4R4Jcg =89388-707-1528066-65261 14

  Content Spsys.log: 0 x 80070002

  License data-->
  Input error: can not find script file "C:\Windows\system32\slmgr.vbs '.

  Windows Activation Technologies-->
  HrOffline: 0x00000000
  HrOnline: 0x00000000
  Beyond: 0 x 0000000000000000
  Event timestamp: 3:15:2012 19:39
  ActiveX: Registered, Version: 7.1.7600.16395
  The admin service: recorded, Version: 7.1.7600.16395
  Output beyond bitmask:

  --> HWID data
  Current Hash HWID: MgAAAAEAAgABAAIAAAABAAAAAwABAAEAJJT + lnD3en8mEX4nsL 8NxRgtMToxMDARso plus

  Activation 1.0 data OEM-->
  N/A

  Activation 2.0 data OEM-->
  BIOS valid for OA 2.0: no, table invalid SLIC
  Windows marker version: N/A
  OEMID and OEMTableID consistent: n/a
  BIOS information:
  ACPI Table name OEMID value OEMTableID value
  APIC APIC PTLTD
  FACP TOSCPL CRESTLNE
  HPET INTEL CRESTLNE
  START PTLTD $SBFTBL$
  MCFG INTEL CRESTLNE
  OSFR TOSHIBA HAS + 2ND ID
  SLIC TOSCPL TOSCPL00
  SSDT BrtRef DD01BRT
  SSDT BrtRef DD01BRT

  Please someone help? I'm not a techno person and I don't know how to solve this problem. Thanks and regards.

  > How can I get a copy?
  If your laptop was initially shipped with Win7 preinstalled and you want to now order original Toshiba Recovery disk for your laptop that you can do it on https://backupmedia.toshiba.eu/landing.aspx
  >... where I can find a product key that I use to activate windows?
  You can not find it. I put t understand your question. If you use OS Toshiba you n t need activation code, but if not you and if pre-installed OS is installed with the installation of Microsoft disk you need to pay for a valid license.

  All the time, you're in the magic circle. You always ask the same question, but somehow, you don t read what other people write here. Please read another thread - http://forums.computers.toshiba-europe.com/forums/message.jspa?messageID=262518

• Windows server 2008 standard r2 build 7601 this copy of windows is not genuine

  I ran windows update to my server and all of a sudden after rebooting I get the following message; "windows server 2008 standard r2 build 7601 this copy of windows is not genuine".

  Windows has activated before, so I am quite confused and now I don't have access to all applications on the server.

  Hello relayed,

  The Microsoft Answers community focuses on issues and problems related to the consumer environment. Please join the public IT pro TechNet forums below:
  TechNet - Windows Server
   
  Thank you

• "Windows 7 Build 7601 this copy of Windows is not genuine". Really? Why now after 1 1/2 years?

  Yesterday a notice appeared on the lower right of my saying (black screen) desktop "Windows 7 Build 7601 this copy of Windows is not genuine." The computer is a Dell XPS1702x I bought the 29/08/2011 and never had a problem before. I have two drives to Windows 7 Ultimate and Office 2010 Professional Plus, that are installed on the system. I have read other threads and will display the results of the diagnostic MGA. The computer seems to operate normally, other than the appearance of the desktop. Thank you.

  Diagnostic report (1.9.0027.0):
  -----------------------------------------
  Validation of Windows data-->

  Validation code: 50
  Code of Validation caching online: 0xc004c4a2
  Windows product key: *-* - QTKDC - 9JP9R-7YQ4W
  Windows product key hash: LAa5VzOauhifbpkarThaNnoxIHE =
  Windows product ID: 00426-068-4219667-86449
  Windows product ID type: 5
  Windows license type: retail
  The Windows OS version: 6.1.7601.2.00010100.1.0.001
  ID: {E5A1FFBC-D2C9-4557-BA42-B2E0669F584D} (1)
  Admin: Yes
  TestCab: 0x0
  LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
  Signed by: n/a, hr = 0 x 80070002
  Product name: Windows 7 Ultimate
  Architecture: 0 x 00000009
  Build lab: 7601.win7sp1_gdr.120830 - 0333
  TTS error:
  Validation of diagnosis:
  Resolution state: n/a

  Given Vista WgaER-->
  ThreatID (s): n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002

  Windows XP Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  File: No.
  Version: N/a, hr = 0 x 80070002
  WgaTray.exe signed by: n/a, hr = 0 x 80070002
  WgaLogon.dll signed by: n/a, hr = 0 x 80070002

  OGA Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002
  OGAExec.exe signed by: n/a, hr = 0 x 80070002
  OGAAddin.dll signed by: n/a, hr = 0 x 80070002

  OGA data-->
  Office status: 109 n/a
  OGA Version: N/a, 0 x 80070002
  Signed by: n/a, hr = 0 x 80070002
  Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

  Data browser-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default browser: C:\Program Files (x 86) \Mozilla Firefox\firefox.exe
  Download signed ActiveX controls: fast
  Download unsigned ActiveX controls: disabled
  Run ActiveX controls and plug-ins: allowed
  Initialize and script ActiveX controls not marked as safe: disabled
  Allow the Internet Explorer Webbrowser control scripts: disabled
  Active scripting: allowed
  Recognized ActiveX controls safe for scripting: allowed

  Analysis of file data-->

  Other data-->
  Office details: {E5A1FFBC-D2C9-4557-BA42-B2E0669F584D}1.9.0027.06.1.7601.2.00010100.1.0.001x 64*-*-*-*-7YQ4W00426-068-4219667-864495S-1-5-21-4293924323-3853597980-1831477738Dell Inc.         Dell XPS L702X systemDell Inc.         1820120618000000.000000 + 000EC9E3D07018400FE04090409Time(GMT-05:00) Standard is03DELL QA09 109

  Content Spsys.log: 0 x 80070002

  License data-->
  The software licensing service version: 6.1.7601.17514

  Name: Windows 7 Ultimate edition
  Description: operating system Windows - Windows (r) 7, retail channel
  Activation ID: a0cde89c-3304-4157-b61c-c8ad785d1fad
  ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
  Extended PID: 00426-00172-068-421966-00-1033-7601.0000-2442011
  Installation ID: 008665674842846195738000375140722936785755011313905813
  Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
  The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
  Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
  Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
  Partial product key: 7YQ4W
  License status: Notification
  Reason for the notification: 0xC004F200 (non-genuine).
  Remaining Windows rearm count: 3
  Time to trust: 24/01/2013 07:59:54

  Windows Activation Technologies-->
  HrOffline: 0x00000000
  HrOnline: 0xC004C4A2
  Beyond: 0 x 0000000000000000
  Event timestamp: 1:23:2013 16:52
  ActiveX: Registered, Version: 7.1.7600.16395
  The admin service: recorded, Version: 7.1.7600.16395
  Output beyond bitmask:

  --> HWID data
  Aware of Hash HWID: MAAAAAEAAQABAAIAAAABAAAAAwABAAEAln1W4vQ2TmMiVNAr9pa + 9oRerDiUMS5z

  Activation 1.0 data OEM-->
  N/A

  Activation 2.0 data OEM-->
  BIOS valid for OA 2.0: Yes
  Windows marker version: 0 x 20001
  OEMID and OEMTableID consistent: Yes
  BIOS information:
  ACPI Table name OEMID value OEMTableID value
  APIC DELL QA09
  FACP DELL QA09
  HPET DELL QA09
  MCFG DELL QA09
  QA09 DELL SLIC
  SSDT DELL PtidDevc
  ASF!            REFERENCE DELL QA09
  SSDT DELL PtidDevc
  SSDT DELL PtidDevc
  SSDT DELL PtidDevc
  UEFI DELL QA09
  UEFI DELL QA09
  UEFI DELL QA09

  ignore the error message. the report will still be copy and paste.

  Activation and Validation issues more look the same on the surface, but can have many different causes and bugs. This is why we ask a diagnostic report and it is also why we are asking that you create your own thread for your question (in other words, do not post your question in another thread).

  It is simply too complicated to try to resolve the multiple problems in the same thread.

  How to post in your own thread

  http://answers.Microsoft.com/en-us/page/FAQ#faqGettingAnswers5

• "Windows 7 Build 7601 this copy of Windows is not genuine" and the slow boot after malware removal

  HP Pavilion dm4 my daughter recently started to take about 10-15 minutes to start, tell me that he had become infected by something questionable. It is currently running Windows 7 Home Premium SP1, with AVG free anti-virus.

  When we noticed the problem first, AVG has been disabled (probably by malware), and I could not turn it back on. He would not run a scan at all. I have scanned it with Norton Power Eraser and their free bootable scanner, nor identified any problems. I ran Malwarebytes in safe mode, and it found several files associated with Yontoo, which he deleted. I ran ccleaner, including the registry cleaner. At this time, AVG was returned to service, so I ran a full scan with it. AVG found several files associated with OpenCandy, which he deleted. A scan later Malwarebytes came clean.

  For now, the system seems to work fine, EXCEPT: there are still a huge amount of time to start - several minutes between each step. And now, the desktop appear intermittently a message which reads: "Windows 7 Build 7601 this copy of Windows is not genuine".

  I found a lot of discussion online about this error message, but it seems that each of them (which I reviewed) has a different twist to what I feel.

  Any suggestions for next steps? Thanks in advance.

  Marty

  Diagnostic report (1.9.0027.0):
  -----------------------------------------
  Validation of Windows data-->

  Validation code: 0
  Code of Validation caching online: 0x0
  Windows product key: *-* - 73CQT - WMF7J-3Q6C9
  Windows product key hash: RmurcM3ZxzWyfEP9WtPUJw = + KaFG
  Windows product ID: 00359-OEM-8992687-00010
  Windows product ID type: 2
  Windows license Type: OEM SLP
  The Windows OS version: 6.1.7601.2.00010300.1.0.003
  ID: {321485FF-2C7F-4DDA-9124-0D4D28670BB4} (3)
  Admin: Yes
  TestCab: 0x0
  LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
  Signed by: n/a, hr = 0 x 80070002
  Product name: Windows 7 Home Premium
  Architecture: 0 x 00000009
  Build lab: 7601.win7sp1_gdr.140303 - 2144
  TTS error:
  Validation of diagnosis:
  Resolution state: n/a

  Given Vista WgaER-->
  ThreatID (s): n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002

  Windows XP Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  File: No.
  Version: N/a, hr = 0 x 80070002
  WgaTray.exe signed by: n/a, hr = 0 x 80070002
  WgaLogon.dll signed by: n/a, hr = 0 x 80070002

  OGA Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002
  OGAExec.exe signed by: n/a, hr = 0 x 80070002
  OGAAddin.dll signed by: n/a, hr = 0 x 80070002

  OGA data-->
  Office status: 100 authentic
  Microsoft Office Home and Student 2007-100 authentic
  OGA Version: N/a, 0 x 80070002
  Signed by: n/a, hr = 0 x 80070002
  Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_E2AD56EA-765-b01a_E2AD56EA-766-0_E2AD56EA-148-80004005_16E0B333-89-80004005_B4D0AA8B-1029-80004005

  Data browser-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default browser: C:\Program Files (x 86) \Mozilla Firefox\firefox.exe
  Download signed ActiveX controls: fast
  Download unsigned ActiveX controls: disabled
  Run ActiveX controls and plug-ins: allowed
  Initialize and script ActiveX controls not marked as safe: disabled
  Allow the Internet Explorer Webbrowser control scripts: disabled
  Active scripting: allowed
  Recognized ActiveX controls safe for scripting: allowed

  Analysis of file data-->

  Other data-->
  Office details: {321485FF-2C7F-4DDA-9124-0D4D28670BB4}1.9.0027.06.1.7601.2.00010300.1.0.003x 64*-*-*-*-3Q6C900359-OEM-8992687-000102S-1-5-21-325666077-4022567897-4061562596Hewlett-PackardHP Pavilion dm4 Notebook PCHewlett-PackardF.0320100402000000.000000 + 000308A3407018400FC04090409Eastern Standard Time(GMT-05:00)03HPQOEMSLIC-MPC10010012dV plus q6DdvhcKikFOSx4zqfTXcqyQ 42F7D29929DA716Microsoft Office home and Student 2007 81602-907-9420346-681571

  Content Spsys.log: 0 x 80070002

  License data-->
  The software licensing service version: 6.1.7601.17514

  Name: Windows 7 HomePremium edition
  Description: operating system Windows - Windows (r) 7, channel OEM_SLP
  Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
  ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
  Extended PID: 00359-00178-926-800010-02-1033-7600.0000-1242010
  Installation ID: 013924405414857934386442430671098625394201997583852710
  Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
  The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
  Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
  Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
  Partial product key: 3Q6C9
  License status: licensed
  Remaining Windows rearm count: 2
  Trust time: 16/09/2014-18:10:14

  Windows Activation Technologies-->
  HrOffline: 0x00000000
  HrOnline: n/a
  Beyond: 0 x 0000000000000000
  Event time stamp: n/a
  ActiveX: Registered, Version: 7.1.7600.16395
  The admin service: recorded, Version: 7.1.7600.16395
  Output beyond bitmask:

  --> HWID data
  Current HWID hash: KgAAAAEAAQABAAEAAAABAAAAAQABAAEA6GEEOpAwSrwc9bTnDrV8XFxd

  Activation 1.0 data OEM-->
  N/A

  Activation 2.0 data OEM-->
  BIOS valid for OA 2.0: Yes
  Windows marker version: 0 x 20001
  OEMID and OEMTableID consistent: Yes
  BIOS information:
  ACPI Table name OEMID value OEMTableID value
  HPQOEM APIC-SLIC-MPC
  FACP HP SLIC-MPC
  HPQOEM HPET SLIC-MPC
  START HPQOEM SLIC-MPC
  MCFG HPQOEM SLIC-MPC
  ASF!   HPQOEM SLIC-MPC
  SLIC SLIC-MPC HPQOEM
  SSDT TrmRef PtidDevc
  SSDT TrmRef PtidDevc
  SSDT TrmRef PtidDevc
  SSDT TrmRef PtidDevc
  ASPT HPQOEM SLIC-MPC
  SSDT TrmRef PtidDevc

  Marty

  To recover the files please see paragraph 7.4 in the link here:
  http://www.gerryscomputertips.co.UK/win7tips1.htm

  Alternatively, you can run chkdsk from the other computer hard disk.

  When you have recovered your data files you can restore settings.

  Another option could be to download a copy of windows, to burn a copy on DVD and try a repair installation. The sticker COSTS on the computer applies to OEM Windows Home Premium? -What is the 25-character readable product key?

• Windows 7 build 7601 this copy of Windows is not genuine; Error code: 0xC004F00F

  After having my laptop HP running Windows 7 Home Edition, I've upgraded to windows 7 Professional for about 2 years and around a week ago I installed a

  "new version of Norton IS, I started to get the message" this copy of Windows is not genuine windows 7 build 7601 "at the bottom right of my screen. I have

  saw a similar post, but my screen is black and it lights up as soon as I start the computer. I also get a message for me to reactivate my windows home

  Office 2010.  I ran the diagnostic test and I hope that's what you need to help me with this problem. Thank you.

  Diagnostic report (1.9.0027.0):
  -----------------------------------------
  Validation of Windows data-->

  Validation code: 50
  Code of Validation caching online: 0x0
  Windows product key: *-* - 4J3VW - XVQK7-BWD2B
  The Windows Product Key hash: WcNHDwLv5paD/eefqvX5uUXoDRU =
  Windows product ID: 00371-618-3505251-85108
  Windows product ID type: 5
  Windows license type: retail
  The Windows OS version: 6.1.7601.2.00010100.1.0.048
  ID: {5784C0D0-4969-418A-AA89-A5A78B84B9A2} (1)
  Admin: Yes
  TestCab: 0x0
  LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
  Signed by: n/a, hr = 0 x 80070002
  Product name: Windows 7 Professional
  Architecture: 0 x 00000009
  Build lab: 7601.win7sp1_gdr.130318 - 1533
  TTS error:
  Validation of diagnosis:
  Resolution state: n/a

  Given Vista WgaER-->
  ThreatID (s): n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002

  Windows XP Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  File: No.
  Version: N/a, hr = 0 x 80070002
  WgaTray.exe signed by: n/a, hr = 0 x 80070002
  WgaLogon.dll signed by: n/a, hr = 0 x 80070002

  OGA Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002
  OGAExec.exe signed by: n/a, hr = 0 x 80070002
  OGAAddin.dll signed by: n/a, hr = 0 x 80070002

  OGA data-->
  Office status: 109 n/a
  OGA Version: N/a, 0 x 80070002
  Signed by: n/a, hr = 0 x 80070002
  Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

  Data browser-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default browser: C:\Program may Explorer\iexplore.exe
  Download signed ActiveX controls: fast
  Download unsigned ActiveX controls: disabled
  Run ActiveX controls and plug-ins: allowed
  Initialize and script ActiveX controls not marked as safe: disabled
  Allow the Internet Explorer Webbrowser control scripts: disabled
  Active scripting: allowed
  Recognized ActiveX controls safe for scripting: allowed

  Analysis of file data-->

  Other data-->
  Office details: {5784C0D0-4969-418A-AA89-A5A78B84B9A2}1.9.0027.06.1.7601.2.00010100.1.0.048x 64*-*-*-*-BWD2B00371-618-3505251-851085S-1-5-21-657019066-3532337813-3506971876Hewlett-PackardHP G62 Notebook PCHewlett-PackardF.2920110407000000.000000 + 00091A73C07018400F404090409Time(GMT-05:00) Standard is03HPQOEMSLIC-MPC109

  Content Spsys.log: 0 x 80070002

  License data-->
  The software licensing service version: 6.1.7601.17514

  Name: Windows 7 Professional edition
  Description: operating system Windows - Windows (r) 7, retail channel
  Activation ID: e838d943-63ed-4a0b-9fb1-47152908acc9
  ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
  Extended PID: 00371-00170-618-350525-01-1033-7600.0000-0292011
  Installation ID: 019271555776321734386026126923856886019191222691852860
  Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
  Machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
  Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
  Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
  Partial product key: BWD2B
  License status: Notification
  Reason for the notification: 0xC004F00F.
  Remaining Windows rearm count: 2
  Trust time: 01/05/2013 18:59:59

  Windows Activation Technologies-->
  HrOffline: 0x00000000
  HrOnline: 0x00000000
  Beyond: 0 x 0000000000000000
  Event timestamp: 3:9:2013 13:48
  ActiveX: Registered, Version: 7.1.7600.16395
  The admin service: recorded, Version: 7.1.7600.16395
  Output beyond bitmask:

  --> HWID data
  Current HWID of Hash: NAAAAAIAAQABAAEAAQACAAAAAwABAAEAln2I1E40gHbQSXiMXK7eiOpFWHJ065h/sssYeQ is

  Activation 1.0 data OEM-->
  N/A

  Activation 2.0 data OEM-->
  BIOS valid for OA 2.0: Yes
  Windows marker version: 0 x 20001
  OEMID and OEMTableID consistent: Yes
  BIOS information:
  ACPI Table name OEMID value OEMTableID value
  APIC HP 1444
  FACP HP 1444
  HP HPET 1444
  START HP 1444
  HP MCFG 1444
  SLIC SLIC-MPC HPQOEM
  SSDT AMD POWERNOW

  Partial product key: BWD2B
  License status: Notification
  Reason for the notification: 0xC004F00F.

  Error code: 0xC004F00F

  The software licensing server reported that the hardware ID binding is beyond the level of tolerance.

  Norton products have the bad habit of playing with things, that it should not

  You must activate by phone

  How to activate Windows 7 manually (activate by phone)

  1) click Start and in the search for box type: slui.exe 4

  (2) press the ENTER"" key.

  (3) select your "country" in the list.

  (4) choose the option "activate phone".

  5) stay on the phone (do not meet all the automatic guests) and wait for a person to help you with the activation.

  (6) explain your question clearly to the support person.

• Windows 7 Build 7601, the copy of windows is not genuine. It has been true for about 3 years already.

  Hello. A week ago, my phone displays a message saying that my Windows is not genuine. I bought the brand new laptop and I installed win7, it was all working fine so far. At first, I thought it was just a bug, so I tried to update, but the updates do not install. I saw in some discussion above to check under my laptop for a joint, but it disappeared and I can't read the number to legitimize my copy of Windows. It also displays a message in the lower right corner indicating "Windows 7 Build 7601, the copy of Windows is not genuine." This question annoys me because it slows down my laptop already slow, and I can't work normally like this. Help, please.

  EDIT: I'm not sure how to find the Diagnostic report that is often required to determine the problem, so no instructions would be useful.
  EDIT 2: I forgot to mention that I've scanned with 3 different anti-virus, I think they have removed all the malicious files, I had, which was maybe 2 files of average risk. Scanned with Norton, ESET and Kaspersky.

  Code of Validation caching online: 0xc004c4ab

  
  
  Windows has detected a feat of activation. your windows is not genuine.
  
  
  You have a Dell OEM SLP key on a Toshiba computer with an hp slic tabel. your installation was made using a pirates load program
  You will need to purchase and install a full edition of genuine windows or back on windows from your computer is delivered.
  Can you please explain what COST
  Certificate of authenticity. It's a sticker on the bottom of your laptop or in the battery compartment.
  Office status: 103 blocked VLK

  Microsoft Office Enterprise 2007 - 103 blocked VLK
  
  
  your office is not genuine. (blocked license key)

• Windows 7 Build 7601 this copy of Windows is genuine & Office 2010 (Word, Excel) does not

  After a recent update of Windows (classes 1-2 weeks), I now get a watermark on my desk that says "Windows 7 Build 7601 this copy of Windows is not genuine". My Office products 2010 (Word, Excel) are not responding after a few minutes of use. I have an acer PC, Windows 7 has been installed at the factory. A lot of discussions about this on the interweb, what should I do?

  Thanks for the quick responses.

  I tried to run SLUI.exe 4 several times but nothing happens when I click on the file in the search results.
  I tried to run MGADIAG.exe but it also hangs whenever I click to start the process.
  I have however F8 during the restart and SELECT LAST GOOD KNOWN CONFIGURATION. He has since removed the watermark.
  Microsoft Office applications still suspended - even the after typing simple text.
  Whereas a system restore, but having problems creating a recovery disk that I don't have a CD that came with the PC. I have only a Windows 7 repair disc when the PC has been used first, I created.
  I was able to back up all my files, so that's a plus.
  Can use the OK browser.
   

• I just got a message at the bottom right of my screen saying Windows 7 Build 7601 this copy of windows is not genuine, BUT IT IS

  I just got a message at the bottom right of my screen saying Windows 7 Build 7601 this copy of windows is not genuine, BUT IT IS.

  I recently got a HDD replacement because there was a problem with my other HDD that was 1 month ago.
  now, I have this message at the bottom right and I don't have a copy of counterfeit Windows.
  can someone help me solve this problem?

  Have you tried to restart by phone?

  How to activate Windows 7 manually (activate by phone)
   
  1) click Start and in the search for box type: slui.exe 4
   
  (2) press the ENTER"" key.
   
  (3) select your "country" in the list.
   
  (4) choose the option "activate phone".
   
  (5) stay on the phone (do not select/press all options) and wait for a person to help you with the activation.
   
  (6) explain your problem clearly to the support person.
   
  http://support.Microsoft.com/kb/950929/en-us

  Please run the Microsoft Genuine Diagnostics Tool then copy and paste the results into an answer here for further analysis:
  http://go.Microsoft.com/fwlink/?LinkId=52012

• Presario CQ61: Windows 7 Build 7601 - this copy of Windows is not genuine

  I have owned my laptop again (about 6 years).

  Log today received the initial "serial number not found" message, then in the lower right of the desktop another message "Windows 7 Build 7601 this copy of Windows is not genuine".

  Wallpaper has now gone black.

  Never had this case in the past – failed attempt by Microsoft to validate - any help on how to solve very appreciated

  DaveinCornwall wrote:

  I have owned my laptop again (about 6 years).

  Log today received the initial "serial number not found" message, then in the lower right of the desktop another message "Windows 7 Build 7601 this copy of Windows is not genuine".

  Wallpaper has now gone black.

  Never had this case in the past – failed attempt by Microsoft to validate - any help on how to solve very appreciated

  Hello

  Looks like you used the system after receiving no real message for 30 days. Can you connect in safe mode (press F8 at startup)? This might help: http://www.sevenforums.com/windows-updates-activation/252903-black-screen-windows-not-genuine.html

• Why my computer says "Windows 7 build 7601 this copy of windows is not genuine

  My laptop is 3 or 4 years and one month ago, it crashed I took it to a computer tech and he replaced the hard drive. Since then he has demonstrated this message in the right corner "Windows 7 build 7601 this copy of windows is not genuine". Why it shows this message and how to fix it?

  Ask you to gothrough the thread below:

  http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-windows_install/Windows-7-build-7601-this-copy-of-Windows-not/68b208bc-BE3A-482F-8a12-69ca2c893b0b

• Windows 7 build 7601 this copy of Windows is not genuine. Once again

  Hi all

  I have had my HP laptop about 5 years and have logged on tonight and like others, I get the message; Windows 7 build 7601 this copy of windows is not genuine.

  I have installed new software, but windows has recently completed an update?

  I also looked on the bottom of the laptop for the original key code. However, he obviously has disappeared over the years and is now unreadable. Teach me to retain in the future.

  That's the diagnosis report I copied and pasted the previous responses, if anyone can help it will be really appreciated.

  Thank you the

  Diagnostic report (1.9.0027.0):

  -----------------------------------------

  Validation of Windows data-->

  Validation code: 50

  Code of Validation caching online: 0x0

  Windows product key: *-* - 73CQT - WMF7J-3Q6C9

  Windows product key hash: RmurcM3ZxzWyfEP9WtPUJw = + KaFG

  Windows product ID: 00359-OEM-8992687-00010

  Windows product ID type: 2

  Windows license Type: OEM SLP

  The Windows OS version: 6.1.7601.2.00010300.1.0.003

  ID: {09162061-8A49-4CB9-A259-0999FEB64A95} (1)

  Admin: Yes

  TestCab: 0x0

  LegitcheckControl ActiveX: N/a, hr = 0 x 80070002

  Signed by: n/a, hr = 0 x 80070002

  Product name: Windows 7 Home Premium

  Architecture: 0 x 00000009

  Build lab: 7601.win7sp1_gdr.150202 - 1526

  TTS error:

  Validation of diagnosis:

  Resolution state: n/a

  Given Vista WgaER-->

  ThreatID (s): n/a, hr = 0 x 80070002

  Version: N/a, hr = 0 x 80070002

  Windows XP Notifications data-->

  Cached result: n/a, hr = 0 x 80070002

  File: No.

  Version: N/a, hr = 0 x 80070002

  WgaTray.exe signed by: n/a, hr = 0 x 80070002

  WgaLogon.dll signed by: n/a, hr = 0 x 80070002

  OGA Notifications data-->

  Cached result: n/a, hr = 0 x 80070002

  Version: N/a, hr = 0 x 80070002

  OGAExec.exe signed by: n/a, hr = 0 x 80070002

  OGAAddin.dll signed by: n/a, hr = 0 x 80070002

  OGA data-->

  Office status: 100 authentic

  Microsoft Office XP Edition SME - 100 authentic

  Microsoft Word 2002-100 authentic

  OGA Version: N/a, 0 x 80070002

  Signed by: n/a, hr = 0 x 80070002

  Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_3E121E02-372-80004005_3E121E02-452-80004005_3E121E02-312-80004005_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_E2AD56EA-765-b01a_E2AD56EA-766-0_E2AD56EA-148-80004005_16E0B333-89-80004005_B4D0AA8B-1029-

  Data browser-->

  Proxy settings: N/A

  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)

  Default browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

  Download signed ActiveX controls: fast

  Download unsigned ActiveX controls: disabled

  Run ActiveX controls and plug-ins: allowed

  Initialize and script ActiveX controls not marked as safe: disabled

  Allow the Internet Explorer Webbrowser control scripts: disabled

  Active scripting: allowed

  Recognized ActiveX controls safe for scripting: allowed

  Analysis of file data-->

  Other data-->

  Office details: {09162061-8A49-4CB9-A259-0999FEB64A95}1.9.0027.06.1.7601.2.00010300.1.0.003x 64*-*-*-*-3Q6C900359-OEM-8992687-000102S-1-5-21-3937282492-674723338-2041143588Hewlett-PackardSLIC-MPCHewlett-PackardF.2020091013000000.000000 + 00050993307018400F808090409GMT Standard Time(GMT+00:00)03HPQOEMSLIC-MPC100100Microsoft Office XP Small Business106D56B46E613B12dksn2Q27xwDVsgA4XZuUimhwBbU =54188 - OEM-1792592-32937 4 10010C14CB42EE21891Etf3Z0TYT/NeA6JqrKdxnaWHj6Xg =54189-OEM-1692386-457754 Microsoft Word 2002

  Content Spsys.log: 0 x 80070002

  License data-->

  The software licensing service version: 6.1.7601.17514

  Name: Windows 7 HomePremium edition

  Description: operating system Windows - Windows (r) 7, channel OEM_SLP

  Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64

  ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f

  Extended PID: 00359-00178-926-800010-02-2057-7600.0000-3092009

  Installation ID: 000802909796555594546144477912112545424603103901657644

  Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338

  The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339

  Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341

  Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340

  Partial product key: 3Q6C9

  License status: Notification

  Notification reason: 0xC004F059.

  Remaining Windows rearm count: 2

  Trust time: 04/11/2015-21:27:14

  Windows Activation Technologies-->

  HrOffline: 0x00000000

  HrOnline: 0xC004C533

  Beyond: 0 x 0000000000000000

  Event timestamp: 4:11:2015 18:38

  ActiveX: Registered, Version: 7.1.7600.16395

  The admin service: recorded, Version: 7.1.7600.16395

  Output beyond bitmask:

  --> HWID data

  Current Hash HWID: MAAAAAEAAgABAAIAAAABAAAAAgABAAEAeqjuyc4PvOx6f3A99mXWFfh, sPaQ + UbK

  Activation 1.0 data OEM-->

  N/A

  Activation 2.0 data OEM-->

  BIOS valid for OA 2.0: no, table invalid SLIC

  Windows marker version: N/A

  OEMID and OEMTableID consistent: n/a

  BIOS information:

  ACPI Table name OEMID value OEMTableID value

  APIC                                     HPQOEM                                SLIC-MPC

  FACP                                     HPQOEM                                SLIC-MPC

  HPET                                    HPQOEM                                SLIC-MPC

  BOOT                                    HPQOEM                                SLIC-MPC

  MCFG                                    HPQOEM                                SLIC-MPC

  ASF!                                      HPQOEM SLIC-MPC

  SLIC                                      HPQOEM                                SLIC-MPC

  SSDT                                     PmRef                     CpuPm

  You have limited options, see the following topics:

  http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-windows_install/notification-reason-0xC004F059/320b0a87-C209-4cb7-A4C6-b37275ced951

• I have 'Windows 7 Build 7601 this copy of Windows is not genuine ". What can I do?

  Separated from this thread.

  I just had this error today.  "Windows 7 Build 7601 this copy of Windows is not genuine".  When I enter my product key, you will receive an error; When I click on more options, the operational of error said: "the service is not started.  I looked for "Software Licensing" in services.msc and it is not on the list.  I think that this can happen because I entered my license key on my laptop that I wiped Win7 Home Premium and installed Win ultimate.  What can we do about...?  Should I buy another key?

  Please run the Microsoft Genuine Diagnostics Tool then copy and paste the results into an answer here for further analysis:
  http://go.Microsoft.com/fwlink/?LinkId=52012