Buning CD error: "Windows Media Player cannot burn the files. ... Install the latest device driver"

original title: when I try to burn a cd, I get the following message

When I try to burn a cd, I get the following message: "Windows Media Player cannot burn the files. If the burner is busy, wait until the current task is complete. If necessary, check that the burner is connected properly and that you have installed the latest device driver. "I just burn a cd of two days using a blank of the same pack then, what's the problem?  I installed itunes.  Could be the problem?

Hi AnnaMiller,

You can try reducing the burn speed to see if that solves the problem.

1 open Windows Media Player

2. click on the burn tab

3. click on the burn icon options (windows with the box on the right)

4. Select burn more options...

5. click on the burn tab

6. in the general section, change the burn speed.

7. click on apply

8. click on OK


If this does not resolve the problem, make sure you have the latest drivers for your DVD drive. You can locate the drivers on the Technical Support Web site of the manufacturer of your computer.

1. download the driver from the manufacturer's website and save it to your desktop so that it is easy to locate.

2. click on Start

3. right click on computer

4. Select Manage

5. Select Device Manager

6. develop CD-ROM/DVD-ROM readers

7. right click on your device

8. Select Properties

9. Select the driver tab

10. click on set to update driver

11. Select Browse my computer for driver software

12. click on Browse > Desktop > and then select the file that you saved

13. click OK

14. click Next


You can also run the Media Player troubleshooting utility to reset the media player to its default settings.

1. click on Start

2. click on Control Panel

3. Select Troubleshooting

4. Select programs

5. Select the Windows Media Player settings

6. click Next

7. Select apply this hotfix

8. follow the remaining instructions.

Tags: Windows

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