c 510: hp estation 510 is offline and will not print

recently changed wireless carriers, and now my printer is not working.  the screen of the computer says printer is offline.  the printer says its connected to the wireless network.  Help!

I uninstalled the printer from my computer and then reinstalled.  It worked!

Tags: HP Printers

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    My MX430 is set up for wireless printing and keeps going offline and will not print.  I reinstalled the software several times, and it continues to be.  This is my only printer and is defined as the default value.

    Hello sallyb.

    Printer offline may indicate that the printer driver is not configured correctly.  Please, try the following to resolve the problem:

    1. click on start.

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    4. click on devices and printers.

    5 right-click the MX430 printer, and then click printer properties.

    6. click on the Ports tab.

    7. make sure that the check mark is on the port that begins with CNBJNP, then click OK and try printing.

    If the port CNBJNP was already selected if please try right click on the MX430 printer and click on see what printing.  When the queue opens, click on the printer and uncheck on use printer offline by clicking on it, then try to print again.

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    Printer is offline and will not print documents, the rocker switch "Printer offline" option is not available and it is constantly check on 'printer offline '.

    How can I fix this so I can print the necessary documents?

    Hello destiny.

    Welcome to the Microsoft community. I appreciate your efforts to resolve the issue. I will certainly help you with the problem you are experiencing.

    The description of the problem seems a little unclear and I wish I had a better understanding before you start working on it. I would be grateful if you could help me with more information.

    • Is the printer connected directly to the PC or it is on a network?
    • What is a printer wired or wireless?
    • What is the brand and model of the printer?

    Try the following and see if it helps.

    Method 1: Disable Antivirus

    If you have installed any third party such as antivirus or firewall security software, I would say you temporarily disable and check if it works.

    Disable the anti-virus software

     

    Important note: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you should not disable your antivirus software. If you need to disable temporarily to install other software, you must reactivate as soon as you are finished. If you are connected to the Internet or a network, while your antivirus software is disabled, your computer is vulnerable to attack.

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    For more information, see these links:

    Updated a hardware driver that is not working properly:
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    Find and install printer drivers
    http://Windows.Microsoft.com/en-us/Windows7/find-and-install-printer-drivers


    Method 3: Restart the print spooler service.

    You must be logged on as administrator to perform these steps.
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    b. double-click on Services.  If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.
    c. right-click the print spooler service and then click Properties.
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    e. click ok and exit.

    See also:
    http://Windows.Microsoft.com/en-us/Windows7/share-a-printer

    http://Windows.Microsoft.com/en-us/Windows7/file-and-printer-sharing-frequently-asked-questions

    Hope this information was useful. Let us know the results once you have tried these methods. We will be happy to help you further.

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    Hello.

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    2. open programs and features.

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    Hello

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