C:\\Windows\system32\ksproxy.AX error message when you try to use a new webcam with Skype
I have a new webcam which is recognized by my computer but displays always the followed error message...
.. If the other is not designed to run on Windows or it contains an error. Try to install the program by using the original installation media or contact your system administrator for the Publisher of software for support.
I tried to uninstall and reinstall the webcam and Skype and insured Windows is fully updated. I tried using the disk for the installation of the software and drivers downloadable from the Web site. It's not to do with the firewall with my antiviral product, as I have tested that turn off too. What can I do to get my 'Easy Webcam' SPC230NC Philips to work then?
Thank you.
1. are you able to use this webcam on other applications?
I recommend you download and install the PC software and the drivers from the following site.
http://www.P4C.Philips.com/cgi-bin/dcbint/cpindex.pl?CTN=SPC230NC/27&SLG=en&scy=us&mid=Link_Software
http://Windows.Microsoft.com/en-us/Windows-Vista/update-a-driver-for-hardware-that-isn ' t-work correctly
http://Windows.Microsoft.com/en-us/Windows-Vista/tips-for-fixing-common-driver-problems
http://www.support.Philips.com/support/sms_page.jsp?userCountry=us&userLanguage=en
Method 2.
If you suspect an activity of virus that I highly recommend to run a Virus Scan online.
Sometimes the security program installed might not be fair enough. I also recommend you update your security software regularly.
a. follow the link below to start the free online scan:
http://OneCare.live.com/site/en-us/default.htm
b. run the malware removal tool from Microsoft.
Microsoft Malicious - 32-bit removal tool
http://www.Microsoft.com/downloads/details.aspx?FamilyId=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=en
Microsoft Malicious removal tool - 64 bit
http://www.Microsoft.com/downloads/details.aspx?FamilyId=585D2BDE-367F-495e-94E7-6349F4EFFC74&displaylang=en
Thank you, and in what concerns:
Visit our Microsoft answers feedback Forum and let us know what you think.
Shekhar S - Microsoft technical support.
If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.
Tags: Windows
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