C20 TC6.0.1 update: fan fails test

Hi all

Anyone else have an indication of the failure of test tan on the homepage of the web on a codec C20 interface, updated since TC5 to TC6.0.1 freshly made?

I mean on the system information page / general tab, Fans report 1 or 2 test failed on one or two fans. The error is not reported in the pages of diagnosis, but only on the system information.

In addition, it is not systematic. We have 3 cases on about 15-20 codecs but it's worrying, the customer who fears for overheating.

I have tried factory reset, downgrade/upgrade, but can recover a positive test of fan.

Any help would be appreciated.

Kind regards

Guillaume

Hello

This looks like a cosmetic error as I can find it on many devices. but the absolutely perfect fucntions device

It could be a sensor failure or could be a mistake.

ambient up to 70-72 C shall be operable temperature if its goes beyond that, then it can be treated like overheating.

You can check the actual temperature of the device in xstatus / / temp.

If the peripheral rebootes after a long use could then be a problem that must be addressed.

Thank you

Ravi Kr.

Tags: Cisco Support

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