C3086UA #A8A: Error Message on the laptop computer says driver is not available and device error

I tried to print from my laptop, a HP Pavilion G7, and nothing happened I went in devices and saw an error message on the PC icon.  He showed me the yellow exclamation point and says driver is unavailable and driver error.  The icon of the printer showed it's OK with the green check mark. I am an older person with not much technical experience and would appreciate any help on how to solve this problem with the drivers. Thanks for any help you can provide.

Paul

Hi @doowop47 ,

Thank you for your query.

I'm not sure if it is a printer problem or a problem of computer as you said that the error is on the PC icon not the icon of the printer.
 
Unfortunately, I was unable to locate your model of laptop Pavilion G7 since the number you provided. This link should help with that.

How can I find my model number or product number?

Were there any recent changes?

You did all your Windows updates?

Have you tried to run the HP Support Assistant to help with the updates from HP.

If it worked before you tried to do a restore to a date well known?

You can also try a Refresh Your PC to solve problems (Windows 8)

If it is a printer problem, and it is not an HP printer, it would be preferable for you to post in the constructor for the instance of printers.

If it's an HP printer, please provide your exact name and model.

Good luck!

Tags: Notebooks

Similar Questions

Maybe you are looking for

  • Manual Update button in to 34.0 does not work

    I tried to manually update my laptop last night 33.1.1 to 34.0. When I click on the button "Update to 34.0 ', it immediately turns to"Restart to update"- nothing has been downloaded." I try to click on the restart button and nothing happens. I quit a

  • I somehow manged to return everthing (office & all screens) backwards. How should I do?

    I wore portable open & tucked under my arm just before it happened.

  • Cannot open Word/Excel

    Presario CQ56 I recently discovered that Microsoft Office won't open. Finally I used it about 2 weeks ago and it was fine. The only change I can think in the intervening period is a system restore. I have installed recommended updates HP that actuall

  • Two leased lines

    Hai guys, I have two leased lines, and I have two routers in each location.can that I use two lines at the same time rented. If it is possible how to configure that. Please help me.

  • Movie Maker Codec for Windows Vista error

    Hellorecently, I switched from windows xp to windows vista. I got nothing else problems with windows movie maker now. I downloaded 3 different clips from my digital camera to edit, and I get this message. "The C:\Users\Public\Pictures\Kodak Pictures\