C309a all-in-One Printer

I had a paper jam and when I removed the photo tray to the book it was released in two parts.  One is the sandbox where I've actually put photo paper and the other is the part that it fits.  He don't slideback not together, and I'm afraid that if I try to force I can break a part of it.    Any suggestions?

Hi CFrank,

The real photo tray born into 2 pieces?

It would be helpful if you could take a picture of the issue and to attach to this message.

Tags: HP Printers

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