C355 all-in-One won't boot black screen

Hi all

I have a C355 all-in-one who had a serious problem lately. When I try to turn on the pc with the power button, it makes the whirring sound, but the screen is black and it won't turn. The power button stays on and sounds like it starts up but the screen remains black and does not turn.

I tried unplugging all USBs thinking it could be the conflict with the other drivers, but it does not work. It usually takes 20 + attempts after pressing the power button on and off with no screen until the PC actually turns. It is extremely frustrating, sometimes over an hour before I can get the computer on! I made sure that all drivers are up-to-date, and 8.1 windows is fully updated. I don't know what else to do to try to solve this problem. This PC is not under warranty but its still relatively new. I wouldn't have to spend money on another computer for this reason. If anyone has had this problem or have any suggestions to try to fix? Thank you.

I ended up taking the all-in-one to a repairman. The cpu has been damaged from overheating. They said it was a common problem with all-in-one which have an amd cpu and warned me to stick in the future equipped with Intel processors. The cost of the repair was too expensive for my cheap all-in-one so I got the hard drive recovered and let it go!

Tags: Lenovo Desktops

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