C3765dnf Scan-to-eMail does not work

Similar Questions

• Photosmart HP 7520: Scan to email does not work

  Hello

  For the last few days I am facing problems of scan to e-mail function. It gives me an error - "failed to connect to Web Services. "Confirm access to the internet and try again. I checked access to internet, is turned off and turned back on, but everything is fine, except that scanning to e-mail still does not work.

  I also tried the suggestion of manual entry of the DNS server in the DNS address configuration, but it does not work.

  Kindly help.

  Kind regards

  Alok

  Hello @alok7,

  Welcome to the HP community!

  I understand that you have a problem with scanning to E-mail app on e-all-in-one printer, HP Photosmart 7520. I'd love to help you with this.

  Here are the steps I suggest to try everything first:

  Network Power Reset:

  We'll leave the router and unplug the power cable (NOTE: do not reset the router.), and then do the same with the printer and shut down the computer. After a minute, plug in the router, wait to fully turn on, then plug the printer back in and wait for the wireless light become solid. Once the router and the printer are on, go ahead and re - turn on the computer. This will refresh the network connection.

  Restore the default settings of the network and reconnect:

  1. on the front panel of the printer, press your up wireless icon

  2. Select settings.

  3. Select restore default network settings.

  4 turn on your printer.

  5. once it is initialized to save, press the wireless icon again.

  6. Select settings.

  7. Select Wireless Assistant , and then follow the prompts to enter the details of your wireless network.

  8. try to activate the web services again.

  Configure a manual DNS for your printer:

  You mentioned that you have already tried defining a manual DNS for your printer, DNS that you used. If you have not already tried so, I suggest to use primary like DNS 8.8.8.8 and 8.8.4.4 as the secondary DNS.

  If your web services connected, even if scanning to email does not work, you may need to reset the web services on the device.

  NOTE: Reset web services clears the custom email ePrint you have configured on your printer. Please be aware that if you have a personalized email ePrint, after doing this, you will need to configure again and will not be able to use the same address.

  1. press the Web Services button on the front panel.
  2. tap on settings.
  3. pressremove web services"and confirm deletion.
  This will bring you to the homepage.
  4. press on the icon Web Services , once again on the printer and go through the installation process.

  5. once the web service has been activated again, try to configure your scan to E-mail

  Please reply to let me know if these measures have helped to solve your problem.

  Thanks for posting!

  

• Photosmart 7250: Scan to email does not work

  Hello

  all my printers apps work except scanning to e-mail, having connectivity problems. Can you help me please?

  Hey @Sönke,

  Welcome to the Forums of HP Support!

  I see that your 7520 Photosmart e-All-In-One Printer will not connect to the server when using the scan to email app. I can help you with that.

  To resolve this problem:

  1. On the printer, click web services icon that looks like a tablet with a phone beside her.
  2. Click settings.
  3. Click on delete Web Services.
  4. Click web services icon again.
  5. Click on accept and Yes.

  Please let me know what happens after you follow my instructions. If you are able to use the scan to e-mail, click on accept the Solution to help other users find this post. If you appreciate my help, please view it by clicking on the icon of the thumb. You will find two icons below this post.

• HP Officejet Pro 8715: Scan to email does not work

  Hello

  I tried to set up the scan to e-mail function on my new printer with no luck.

  Currently, the printer can scan to my computer, but not e-mail.

  I have entered the following information on the built-in web server page:

  Default to: [email protected]

  Name of the default display: xxxx

  SMTP server: smtp.live.com

  SMTP port: 25

  Always use a secure connection SSL/TLS (verified)

  Validate the certificate of the server (checked)

  The maximum size of the E-mail: unlimited

  Server requires authentication (verified)

  User name [email protected]

  Password: password for hotmail account

  I enter a different email address to analyze and test and I get an error message saying

  "The printer cannot connect to the remote destination. "Check your configurations, and then try again.

  I tried to enter SMTP Port 465 and received the same error message

  Help, please!

  Thank you

  Hello

  Try to set as follows and let me know the resutls:

  Default to: [email protected]

  Name of the default display: xxxx

  SMTP server: smtp - mail.outlook.com

  SMTP port: 587

  Always use a secure connection SSL/TLS (checked)

  Validate the certificate of the server (not controlled)

  The maximum size of the E-mail: unlimited

  Server requires authentication (verified)

  User name [email protected]

  Password: password for hotmail account

  If you are having trouble using this configuration, please let me know the exact error provided following the configuration test.

  Shlomi

• Want 7640: Scan to email does not work well

  I saw problem when you use the e-mail scanning function.

  When I try to scan to e-mail when fewer pages of text, example 4 or 5 pages, it works well and I am able to receive documents related to my email.

  However, when I try to analyze email when several pages, the example pages 30. I can receive email but no attachment document, I tried to use multiple accounts e-mail, such as gmail, hotmail, etc., all emails have the problem.

  Please inform how to fix the problem. Thank you

  Hey @KahLee,

  Welcome to the Forums of HP Support!

  I understand that you have some problems with the scan to E-mail on your 7640 e want - all - in - one printer. I can help you with that.

  What is happening is that your biggest scans exceeds the size of the limit analysis server. If I remember correctly the limit is 10 MB. If you want to send larger files, you will need to save the analysis on a computer and then send it to the receiver.

  If you have any other questions, you can contact HP Cloud Services by clicking here and filling out the form below.

  If this answers your question, click on accept solution. If you appreciate my help, please click on the thumbs up icon. The two icons are below this post.

• HP Officejet pro 8620: Scan To Email does not work

  I have an Officejet pro 8620. I've set up parameters which allow to scan to an email address. In the end, it is said that all the settings are OK, but when I scan a document, I am not getting any email.

  What's wrong?

  Hey @jakobius,

  I understand that you have some problems with the scan to E-mail on your Officejet Pro 8620 e-all-in-one printer. I can help you with that.

  Usually, if you have entered your information on scan and she has accepted the information but refuses to analyze, it means that your server information sent e-mail saying that the information was correct, then in fact, something isn't. I suggest try to re-enter your server information, but try different ports instead.

  Please let me know if you have any other questions. If not, have a great day!

  If this solves your problem, then please help others find this post by clicking on accept as Solution on my post.

  If you appreciate my help, so please let others know by clicking on the icon below my post thumbs up.

• I have an Apple computer, use the browsers Firefox and Safari, use Comcast for my email. Lately, when the Firefox, my email does not work correctly. Why?

  I have an Apple computer, use the browsers Safari and Firefox. I use Apple mail and Comcast to my email. Lately, in the case of Firefox, my email does not work correctly. I get a message "your server license has expired. While usually, I can access my emails, I can't delete the unwanted emails. This problem will not occur when I use Safari and Apple mail. Is this a problem of Firefox or Comcast? Do you know what license is expired?

  Hello

  Many issues of the site can be caused by corrupted cookies or cache. To try to solve these problems, the first step is to clear cookies and cache.
  Note: This will be you temporarily disconnect all sites, you're connected to.
  To clear the cache and cookies to do the following:

  1. Go to Firefox > history > clear recent history or (if no Firefox button is displayed) go to tools > clear recent history.
  2. Under "Time range to clear", select "all".
  3. Now, click the arrow next to details to toggle the active details list.
  4. In the list of details, see the Cache and Cookies and uncheck everything.
  5. Now click the clear now button.

  More information can be found in article to clear your cache, history, and other personal information in Firefox .

  This solve your problems? Please report to us!

  Thank you.

• "@specTypeName @" placeholder for extensibility of the Email does not work for the master specifications

  Hi all

  • I installed E-mail Feature Pack 4.1 extensibility 6.2 PLM.
  • I use "GSMEmailFileBasedVariablesFormatPluginFactory" to send e-mail notifications when work flowing from one status to another.
  • I am successfully able to generate notifications by e-mail for all GSM specifications with the content specified by me except the master specifications.

  "@specTypeName @" placeholder for extensibility of the Email does not work for the specifications of the master.

  Can you please help me solve the problem?

  FYI,.

  ' @specTypeName @ ' placeholder works in all other GSM specifications.

  Thank you

  Nefertari

  For the resolution of this problem, please see the following knowledge base document:

  Document 2079386.1 - Notifications by email for the specifications of the master only lack the Type of specification field

  Thank you

  Stephen, Oracle Support

• email does not work in firefox

  I have three emails from domain, in which one of them stopped working with firefox. All three works with internet explorer or google chrome. There is one who does not work with firefox.

  Here is what I thought happened. For Firefox. When you go to tools/options/content. Exceptions by side of block popup windows. I clicked on the exceptions and the mailbox of secureserver.net was there and blocked. I then deleted, added that send him back in and checked allows it. Bingo that was the problem. Hope this can help someone else.

• Email does not work!

  I have a Razr HD.

  My phone will not register my email accounts. I've owned 4 different androids so far and they all worked, but it does not work.

  The problem im having is that I'm trying to set up an e-mail account, I type my email address and password. All right, the next page.

  What type of account? POP3, imap or exchange. I know that my email is a pop3 server, so I select it. All right, the next page.

  This page requires username, password, pop3 server, port, type of security, e-mail method and deleting server authentication. I type all this information in and click Next and it has a box that says "check incoming server settings...". «and then BAM another window appears which says «!» Could not complete. Username or password incorrect"

  Now my email accounts are through Go Daddy, I can access it via the web browser and through the application of Go Daddy (tells me not when I have mail and also allows you to check an email both), and as I have said, have recently had these settings on the 4 different android devices.

  I followed these instructions to go daddy to the letter and even 10 times check my information for errors. I am typing everythign to 100% accurately this device syncs not upward.

  http://support.GoDaddy.com/help/article/4906/Android-setting-up-email

  http://support.GoDaddy.com/help/article/6726/Android-troubleshooting-email?locale=en

  This is my 4th Razr HD since November 20, 2012, I keep returning to my ISP because of the issue of the email and the screen goes blue when the phone is "cool."

  Can someone help me with this?

  Am I missing something?

  Everyone knows these issues?

  Any help is appreciated, thanks.

• Download the file in the email does not work!

  Help!  When I go to upload a file to my email, he opens the box "Gets information on the files" and the globe keeps throwing papers in the file but nothing happens. He's left no estimated time or download transfer rate FYI... its just EMPTY! I download but a simple email with attachments to adobe to just regular Word docs... NOTHING! This problem just started 3 weeks ago... I have mcafee antivirus on my computer. any info would be great!

  Do you know when this problem started?  Try a system restore to a point in time before the problem started (I have about 3 weeks ago - but give him some leeway if you can).  Here is the procedure: http://www.howtogeek.com/howto/windows-vista/using-windows-vista-system-restore/.  Don't forget to check the box to show more than 5 days of restore points.  If the first attempt fails, then try an earlier point or two.  NOTE: You will need to re - install any software and updates that you have installed between now and the restore point, but you can use Windows Update for updates.  This should take you to when things were working properly.

  If this does not work (or you do not have a restore point old enough) what e-mail program you are using (name and version)?

  I hope this helps.

  Good luck!

  Lorien - MCSA/MCSE/network + / has + - if this post solves your problem, please click the 'Mark as answer' or 'Useful' button at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

• BlackBerry® Smartphones email does not work

  my personal e-mail does not work, I put accounts in place on my phone, but when the messages are sent to my personal email, they don't get out phone.

  How can we solve this problem

  Please mark the thread solved.

• BlackBerry Smartphones GMail works, RoadRunner Email does not work

  On my Storm: the topic says it all.  My email Exchange/work and my email personal gmail, both work perfectly.  I registered my roadrunner email as an 'other' email using installation-> E-mail settings-> Add

  It does not work so I went through the hassle of the use of the BlackBerry Internet Service and check / authorizing each account separately.  Has nothing more.  I sent "Bundled Services", I received messages on everything except the RoadRunner.

  Help please.  I'm desperate.  If not, how can I solve this?

  Thank you!

  I thought about it.  Delete the account and then she added via the website.  When you do this, it invites you to the address of the server (POP).  For some stupid reason when you add on the storm it does not prompt you for any information of server!  I wondered at the time I initially put in place it would be how to find the address of the pop.  I thought 'magic blackberry '.  In any case, it is the issue.  I hope that someone else is having this problem will be read and see that they add the e-mail form the BIS.

  Thanks for the help!

• Even after the installation of the fingerprint scanner Scan fingerprint driver does not work

  I have hp pavilion dv6 7012tx and she was pre installed with windows 7, but now I have installed in windows 8 and my fingerprint reader does not work. I have installed finger print driver but its still does not, please help me.

  Thank you!!!

  Hey, I got it to work for me. Read what I posted in another thread

  (page 3) and see if it works for you also.

  http://h30434.www3.HP.com/T5/notebook-operating-systems-and-software/HP-J070CA-Windows-8-1-validity-fingerprint-reader/TD-p/3025495/highlight/true/page/3

• HP Officejet Pro L7700 Series: HP CUE scanning flow component does not work HP C8192A

  After being able to scan with my HP Officejet Pro L7700 Series a few years, I suddenly surprised by the message "HP CUE-scanning flow component does not respond," it is impossible for me to analyze using my WiFi connection. Scanning to a USB is the only remaining option. I used HP Print and Scan doctor, but that was of no use.

  What can I do else?

  Hi @Andries49

  Andries49 wrote:

  Dear Sunshyn2005,

  Thank you for your response. It did not solve my problem, however, as I can't find the 'hpqscnvw"- file. The only file (exec) that 'sc' in its name was "hpiscnapp", but a double click that does not start the digitization program.

  When you reply to a message on the HP Forums, please check that you use the button on the web page just below the message you are replying to.

  Please follow the following steps to perform an uninstall of compression and a new facility;

  1. Hold down the Windows Logo key () on the keyboard and the 'R' to open the dialog box run, type %temp%
  2. Delete all files and folders in the temp folder. Choose Skip if all pop ups seem to say all files cannot be deleted
  3. Download the software and choose Save as, save to desktop > OJProL7X00_Full_14.exe
  4. After downloading software and extracts, reopen the temp folder, use the instructions in step 1.
  5. Locate and open the folder starting with 7z (example: 7zS2356)
  6. Open the folder Util
     
  7. The CCC folder
  8. If you have a computer HP run the L3uninstall.exe. If you have annon HP computer run the L4uninstall.exe
  9. Once the uninstall is complete, reboot the computer
  10. Follow these steps to reset the registry settings and options for Windows Installer.