C410 charger problem

When I copy and scan and I place the document on the glass, press scan or copy and printer tries to feed a document at the top and gives me an error document feeder jam. It does not analyze the document that I placed on the glass.

Looks like the printer is detecting, or thinking it's detection, paper into the ADF.  Have you tried to open the document feeder to make sure nothing is caught in the rollers?

For more information how to send the document feeder jam error, click here.

Also, try to perform a hard reset of the printer.

Unplug the unit when turned on

Disconnect the other end of the power cord from the wall jack directly

* Wait 30 seconds

* Plug the unit to the top

Let me know how it goes.

Tags: HP Printers

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