I got a message from HP support updating Windows 10 for my printer.  When I completed the update, screen says that it has failed.  Update was for Windows 8.  I followed troubleshooting without result.  Printer for Windows 10 update is available?


Contacted HP support line.  Apparently, even if my computer is new, he had a lot of viruses on it, causing it to be lazy, etc.  I paid a tax, the computer cleaned by HP online.  Computer works fine now.  I went back to 8.1 for Microsoft.  He suggested that I wait a few months than 10 has been out a while before trying again 10.  Focus on the upgrade of printer to 10 at the time.

Tags: HP Printers

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