C5180: C5180 change to the previous version of the operating system in the drop-down dialog box

I tried to fix the parse error: 4, [(0,12,80004005), (2,7,80040007), (3,7,0) error of scanning hp] and stumbled upon a fix in support of HP that says if the scanning functions work properly before an upgrade of the operating system to try to use the previous version. I upgraded from Windows XP to Windows 7 when it is released, but just recently started having problems with scanning. Now, I can't find the setting with the dialog box with the drop down box that allowed me to make this change and I need to reset Windows 7 on XP.  Where should I go to my settings of the computer to find this setting?

Hi pfeif25,

You are welcome!

The video was an example, how to get to this screen. So what you want to do is the same procedure indicated in this video with your HP Solution Center, or any other program you want to use compatibility mode with...

I hope this clears up things!

Tags: HP Printers

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