C55 - A satellite - 1 K 6 and Win7 - cannot use utility of Toshiba sleep

Hi everyone;

My laptop model is; Satellite C55 - A - 1 K 6

My laptop part name: PSCGAE-04W01GTE

I use Windows 7 Ultimate SP1 X 64 on it...

TEMPRO told me "install Toshiba official sleep utility program" frequently, but when I download and install, when I try to run via the shortcut to my computer I get "Cannot get Hardware Information" error and then sleep Utility page open, but all features are disabled inside, as you can see below.

I can't tick the checkbox ' activate sleep and Charge "... You can see his screen capture here-> [http://alpman.net/slputlty.jpg]

Power USB standby is turned on in the BIOS, but I still have the same problem...

Can someone help me please?

Thank you...

You have installed all the other tools and utilities, especially Toshiba value added package?

Tags: Toshiba

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