Cable modem disconnects my computer from the internet.

OK, here's the problem. Just recently my computer has been disconnected from the internet. I'd watch the cable modem and it should be reset and then he would come back online. There is no problem with my hardward on Device Manager. The Cable Guy continues to tell me everthing works fine with the cable modem and my computer which is the cause of the problem. The problem happens only once in a while and different times. I havn't changed anything on my computer before starting to do. It was working fine before. I am also running windows vista, if this is useful all.

Hi D_Sum,

A. are there that lose the connection cable between the wall jack and the computer?

B. recent changes made on your computer?

Windows cannot make a cable mode is reset. The problem is the cable modem itself. You can update the firmware of the modem cable and also check the power source.

Bindu S - Microsoft Support
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