Call on Palm Pre

Similar Questions

• Palm Pre - no response on receiving or making calls

  Hello, I'll have a problem, make and receive calls on my Palm Pre.  The phone rings during an incoming call, but when I answer, I don't hear anything.  The person on the other end can not hear anything.  Similarly, when I call the interface of a telephone make a call, it displays as connected call, but neither me nor the other person can't hear anything.

  Apart from this, the applications work correctly.  I tried to restart the phone and also to remove the battery and reboot, but it did not help.

  Anyone has an idea on what could go wrong?

  Thank you.

  What if you use a wired headset? You will hear the calls?

  Could be the headphone jack stuck in mode "helmet" so the right question. Try to remove and insert the headset into the Jack several times and see if restore the sound.

• Palm Pre cannot do timed Pause or break closes in a dial string. (e.g. online access to the Conference; Access voicemail; NBR of 10 digits, pause, spindle)

  I called Palm support who told me to use commas for 1 second pauses, even if this was not documented any where ever I could find. After thanking them and hanging up I tried. It does not work. Commas are deleted as soon as you click DONE to save the changes. I called Palm, with the same number of tickets, and they have reproduced the problem. 18 hours later (as promised), they called back to say there is no work around, but software engineering focuses on this offer in a future update.

  Now, I can not access voicemail (1) Office, with House (2) answering machine, voice conference lines (4) (3) cable phone that requires entry of a PIN; (5) launching my own conference for others to compose in bridge.

  Those are often used while I'm driving (auto speed) 1 access key to an integrated chain of 24 characters with 2 breaks is a huge requirement for safety and convenience.

  This will be a major issue for the business users and the fix should be in the next push of software. This cannot be considered a new feature request, it's a bug. Even in charge think commas should work. This seems to be a mistake to design and test.

  [Later note: Although there is an open ticket to Palm, I have also posted here in the hope others would chime if this feature is important to them.] Visibility + Votes = pressure + interest = fixed sooner?  ]

  Features of technology of the Palm Pre are works perfectly for me. I don't know how something this basis exceeded the testers.

  Have you tried 'P' for break?

  Just curious...

• Palm pre more (Verizon) does not connect to the Exchange Server

  I've been on the phone for 3 days (bought the Verizon Pre the day it came out) and couldn't connect to my companys mail server. I had a Palm Treo 755 for years and have always got my email to that. After days of talk with representatives of the Palm, I am told that no. Verizon Pre is able to connect to a server to exchange corp at this time. I'm quite upset hereby, since after listening to a Council of representatives of Palm, I've had a computer scientist to ensure that our server was updated, we had the correct certificates, etc. This of course took hours to complete, and the person of COMPUTING time is not cheap. So afte spend all that time and money dealing with this, I learned today by a supervisor at Palm that ANYBODY on Verizons network is able to connect to their mail corp server and that it was an issue that is discussed in.

  I searched the forums and found a lot of this Sprint service problems, but didn't find any with Verizon. Anyone else out there on Verizon and unable to connect? Or maybe the better question is, someone out there have a pre with Verizon and IS able to connect to their server Exchange (EAS)?

  Correction to my last post. After doing a reset on my phone and update of our server, I was able to connect to my email. Thank you for your comments update to SP2. Overall, I am still very upset over the phone support provided Palm. As I mentioned before, I brought to the SP2 SP1 vs option several times by phone and I said whenever it was not the question. Even my computer, have fought a little, to get this update since that he had heard the same information I did representatives of the Palm on the phone. After you have created an account on here and PDAguy pointing me to the long thread about people having a similar problem, I showed it to our it guy and he has fortunately upgraded our server to SP2.

  I'm happy to get this issue resolved, but feel still Palm mislead me along the way, probably cost me over $ 400 in IT supports, lost my time and traveling in a Verizon store to swap a perfectly good phone and I try the different options which should not be fooled. I did 3 different calls to Palm (with my COMPUTER technician who has been paid by the hour) and each call lasts about 1 to 1-1/2 hrs. Most of the current time on hold any 'research' rep my question.  Even had a representative on the phone to me lie and tell me that he was able to connect to our server (using my info) with a meadow he had with him. He told me so I had a defective phone, and I was directed to return to Verizon to switch the phone outside. After I had passed the phone out, and of course, it doesn't work, I was then told by another representative of Palm and his superior that it was a known issue and that person is with Verizon was able to connect to a server (with a pre) because of a software problem on the phone. I got a refund from Verizon to get this phone for $149, but with all my time lost, the cost of my computer and the lack of knowledge by representatives of Palm, I think I have probably the most expensive Palm Pre Plus there.

  Message edited by tjp2176 on 01/28/2010 20:03

• Palm Pre calendar, screen saver and Conference questions

  Hello

  I am a Palm Pre (Sprint) 1.4 and the Palm Pre Plus (verizon) 1.4 user.  I use the EAS option to connect to my company groupware system.  I have two problems, I need help:

  1. on the Sprint and Verizon, location of the grille section seems to offer very limited space.  Minimum Adequetly so that when I'm on the road and I am trying to get an address or con-calls, he doesn't seem to have enough space to support location data.  In addition, there seems to be no option to scroll left or right to see the data.

  2. on the phone from Verizon, when the screen saver comes in and the screen turns off, the only option is to press the power button on the top right of the phone.  However, when the phone is flipped open, it's a physical impossibility.  I then have to return the phone closed and then press the button.  It's a question on Sprint phones and through a software upgrade they have enabled the option to press the middle button a screen saver option Michael.  The same option on the Verizon phone is necessary.

  3. I don't know if it is a function or a lack of, of the CDMA network, but it would be nice to a conference call of the United Nations and switch between private calls.

  All-in-all, I'm very happy with my phones and think that WebOS is more operationally effective phone OS on the market.

  Thank you

  Babak

  1st edition. Just, I typed a few characters in my location section and had more than 100 characters without running out of space. Never came to fruition. To access you type on a line of text, hold down the option key down, and move your finger to the up, down, left, right anywhere on the screen. It will be your cursor from that direction.

  2. I have sprint, so maybe verizon is different. But by pressing any key on the keyboard while his opening turns my screen turn it back on.

  3. no idea on it.

• Touchpad Bluetooth with Palm Pre - bad echo appeal

  When I call using my touchpad paired with my palm pre using Bluetooth, people complain of a very bad echo on their end. Sounds good however. Fixed on this subject - I would return my touchpad or is it a software problem?

  This has been reported before, and I'll pass this along to engineering for review. Thank you for your comments.

• Error messages on the Palm Pre 2 - "could not send your message because of a network error. Try Again' 96

  I used the Palm Pre 2 when I was in the United States with an ATT Sim Card and I was able to use all the features well. I come down to the India and got a local SIM with data services. I am able to check email / synchronize outlook etc and make calls. However I get an error for text messages "" could not send the message due to a network error. Try again. 96 "

  Please tell me what could be the cause. Have restarted the phone twice, no change...

  Would appreciate any help you can give me on this

  I thought about it. I have a 32 k SIM. If I use a 64 k SIM, SMS works fine

• Palm Pre crazy symptoms: 'phone in offline mode', won't charge battery, won't start, message error "an error has occurred that cannot be resolved.

  This is a long description of a series of problems with my new Palm Pre. You can search text to find your specific problem. There is no solution in my post. Looking for possible answers in future responses.

  I bought my Palm Pre 4 days ago and it arrived 2 days ago. Phone was working fine. Last night I plugged the phone and updated the operating system. After, I've selected "Done" and went to bed.

  -First set of questions: 'Phone offline', will not charge battery.

  In the upper left corner of the phone, there is the message "phone offline. Although the phone was in charge all night, it reads "battery of 26%. I called the general number of on the Sprint tech support and we tried the following things:

  (1) the phone reboots (press on and hold the power button / stop, then select 'Disable'. After setting down, hold down power button / power stop.)

  (2) to reset the phone (several ways - call tech support so that you do this properly)

  The individual Sprint and then sent me to another tech support person, likely to level 2.

  -Second series of questions: message error "an error has occurred that cannot be resolved;

  #2 Sprint tech support person had me also to restart and reset the phone in a number of ways. In his own words 'we tried all the palm pre stuff I know' and whenever the phone was insensitive. Often, we received the message error "the phone is in offline mode. We did a full erase and after that the phone will not re-start is no longer. At this point, the error message came up saying "an error has occurred that cannot be resolved" that referred me to www.palm.com for assistance. I think it's important to note here that this was not the typical error message (black screen with white letters) but rather the blue sky with a translucent box on background with white text.

  #2 Sprint tech support person then me connected with the support of the Palm and the dance continued. Yet once, we tried a whole bunch of reset and restart and the erasure of the options. Palm support asked me to go to: www.palm.com/rom to download WebOS Doctor, which I did. I downloaded the file. Although that was the case he had hold the button "volume +" and connect the phone to the charger. This caused a USB symbol will appear on the phone. When the record was complete, I got an error message which could not run the file. Palm tech support person seemed surprised. I mentioned that I was on a Mac and he said he couldn't help me. He me transferred to another person from Palm support that works with Mac users.

  Palm #2 tech support person advised me that I should have selected the download option 'mac' on www.palm.com/rom. I verbally walked him through the series of Web pages, telling him it is said that you need Windows (any version) or Mac (whatever version), but that at no time was there a possibility to download another WebOS doctor for different operating systems. After an exchange of views over she told me that she would have to have someone call back me tomorrow.

  -Third series of questions: phone stuck on the USB symbol.

  So for the moment, the phone is completely useless. Not fantastic. I started the mac on Windows 7 and downloaded WebOS Doc and received the same error message. I also ran Windows Vista virtually and received the same error message. Later this afternoon, I head into work to try the same thing on Windows XP.

  In the meantime, I got on this forum and found a thread that has provided a direct link to the necessary file:

  Palm.CDNetworks.net/Staging/ROM/webosdoctorp100ewwsprint.jar

  After downloading this file, I realized could totally be a virus, I was able to get WebOS Doc work on my computer. It took that I recharge the phone before, and now it's on the screen that says 'do not disconnect your phone' and the full file of 3%. Only... it was completed for almost 30 minutes to 3%.

  I hope that Palm will follow-up with me tomorrow, but I'm leaving on a business trip at 7:00 and I would love to have the thing work. All suggestions are welcome, even if you can just tell me how to get her think disconnected safely before my flight tomorrow. I want to get through security with my phone plugged into my laptop.

  Thank you.

  I picked up the phone at the local Sprint store and the sales ago replaced the phone. They were unable to understand what went wrong and, essentially, has declared a complete failure of the unit. I'm sorry that I'm not able to offer better news, but I hope that this info is useful to you.

• Help free a Palm pre Plus from AT & T!

  Hello

  I am new to the forum and also how a phone is currently open.

  I just got my Palm Pre Plus new bought at AT & T USA with our commitment, it now turns out, it is locked and there are new without any profile.

  As I live in Thailand where the phone will be used with a local SIM card and a map.

  I tried via Nextgen server to unlock the phone with the success, so I need some help now.

  Been able to boot into recovery mode and run webOS doctor.

  Now the problem is how do I run the bypass activation tool?

  If I put my local SIM the phone net work pin code request, which, I think I should get through the Nextgen Server tool?

  Hope someone can guide me step by step.

  Thank you in advance.

  Hi fats,

  Welcome to the Palm Forums! Then, because you bought an ATT phone, it is locked to ATT. At this point, you have 2 choices. You can call ATT and get the unlock code (which they will give you as long you don't owe them any $$$) or return the phone and purchase a phone unlocked live HP/Palm.

  Regardless of the method you choose, you should be able to use your local SIM card.

• Palm Pre GPS does not. Bell = horrible customer service

  I bought a Palm Pre, because GPS available. Unfortunately, after spending an hour on the phone with Bell customer service and technical service Palm, they tell me that the GPS is not functional on the Palm Pre.

  I think that what they mean by 'not supported' is that they have not developed a version of webOS for their specific GPS application. To give you an example of the United States, Sprint and ATT have their provider (TeleNav) to develop a version of webOS software of navigation. Verizon did the same thing (they use a different provider, I don't remember their name, though). Until that Bell has their app GPS provider develop a version of webOS from the customer, you're probably stuck using Google maps. As a side note, I just read an interesting article about a card solution 3rd party you might want to check. It is called BFGMaps and it is currently in beta. More information about this is here: http://developer.palm.com/appredirect/?packageid=com.watchmefreak.bfgmaps

• All the events of the day so far here breed every year 1 of appears early on the Palm Pre but is okay on Google Calendar...

  Anyone has trouble with the following? I exported the data from Outlook to Google Calendar and then sync with the Palm Pre. Most of the appointments transferred correctly. However, my all day this day events there breed every 1 year to appear early on the Palm Pre but is okay on Google Calendar. I have to physically change the date on the Palm Pre. However, when I do an annual recurring event, it still moves the event 1 day before the same day. I can't solve this problem.

  Thank you all for starting this thread. I called, complained and asked if there is a solution to this problem, but nothing helped. What I got from Palm was of 'reboot start the phone '. This isn't a solution because it also accumulates in text messages.

• How to change the voicemail number Palm Pre (Bell Mobility)?

  Hi all...

  I wonder if someone has found a way to change/edit the phone number of voicemail by default on the Palm Pre. When I touch to listen to my voicemail on my pre, it dials my phone number (instead of composing the Bell number requires me to dial which is #902393xxxx pp then my password digital - note the # beforehand), which comes in turn allows me to leave a new message for me.

  I talked to Palm support and they told me that my phone is setup and working correctly and it must be a problem with my service provider. I've been a happy Bell customer for 10 years or more and I am sure that my voicemail works well... Just to be sure I contacted support Bell and they assured me that I have to dial sign # in front of my 10-digit number, then my password to access my voicemail.

  I know I could just program an another SpeedDial to accomplish this task, however, I can't believe that there is no way to use this function as expected?

  Thoughts?

  Thank you...

  Well Yes, it's gets me too. I'll speak to a Bell representative tomorrow, but is this the silver bullet...

  Create a contact in your address book called voicemail

  Then you enter the number you need. I found the # key registers correctly.

  For a sweet break (2 seconds, no prompt) use the letter 't'

  to pause farm (a prompt will appear on the dial to press a key to continue dialing pad) use the letter 'p '.

  That should do it.

  I went a step further. And if you're not too nervous about to search your phone (and if you have time) I made a few changes that did get to voicemail even easier than pulling the top of the dial pad. Slight caveat about this, it is really involved, may be too involved for you, but it made me love what you can do with the Pre

  I went to the Central meadow, I configured my pre for Homebrew applications (not too hard, and had to do it on a computer with XP, it did not Win 7) I downloaded a homebrew application called launch pad (Super easy, done right the phone). I created my voicemail number to be an icon in the launch area. THEN, and this is the super cool part. I touch AND HOLD on one of the icons in the launch at the bottom of the screen until there is a ripple around her. I drag it to the launch area to take him out of the launch bar. Then I reach and grab the voicemail icon, until the ripple and drag it in the launch, and PRESTO, I have a button to access my voicemail.

  Again, I understand that this process may be too involved for you. But with a little sniffing around, I was able to add my voicemail on the launch I can access any program at any time.

  Yes I think Palm should do a better job with documentation. Their new philosophy that people don't want uninvolved help or manual files is silent. BUT I liked the fact that with a little work, you can do MUCH more functional phone. We would have to do the work? No, but I have a good feeling that Palm will impliment better functionality as time passes. They have always in the past. And until that happens, there are a few tweeks that can help until this happens.

  Love the pre so far...

• Office live mail can't connect to Palm Pre please help!

  My email is through office live, where I created my own domain. org. For hours, I tried all of the solutions that have been available online. I called palm pre support and more then I knew the right person trying to help me. No one solution works even Microsoft sent me for palm for an answer. While office live's hotmail, I had to open a hotmail account and pass my email to my .org account to the new account hotmail to get my messages and it creates a new set of problems... How a smartphone does not work if it cannot be used for businesses? I tried to enter the settings for the various ports and inbound and outbound ESMTP, I went to the sprint with their individual store top tech and he tried for three hours before telling me to set up a hotmail account to forward my mail. This is not a solution and causes logistical problems for me and use hotmail is not professional. Help, please!

  Thank you

  Here are the settings. You can thank me later.

  type of mail - POP

  Incoming mail serve - pop3.live.com

  user name - your connection as if you were on the officelive website.

  password - password as if you were on the officelive website.

  -SSL encryption

  # PORT - 995

  outgoing mail server - smtp.live.com

  use sign - on

  Incoming mail serve - pop3.live.com

  user name - your connection as if you were on the officelive website.

  password - password as if you were on the officelive website.

  encryption - STL

  port - 587

• Palm Pre Video Playback issue

  I tried to convert the AVI to MP4 videos so that I could use on my palm. I used a converter called red Kava (I know it sounds like fruit). It has a converter that is just for the palm pre and returns to the correct resolution and the report l / h. When I play the files converted on my computer, they are correct and in the right proportions and all, but when I play on my palm they are streached from top to bottom. The button on the screen which is for full screen or something does nothing for the videos. Youtube videos work perfectly with the correct proportions.

  P.S. It's a real pain that the pre does not work with 64-bit operating systems.

  Nevermind that I fixed it using another converter.

• Transfer of Treo 700 for Palm Pre games

  I don't know if cela the right forum to post this question.  Can I transfer my games I downloaded Sprint on my Palm Pre?

  The Pre uses an operating system different than the 700 (I assume you mean a 700 p, correct?)

  Your games does not work natively on a meadow.  There is a request from a company called 'Motion Apps' called "classic."  It is supposed to run Palm OS programs.

  If your games will work properly, I can't say.  The classical application is available for download from the App Store as a free trial for 7 days.

  WyreNut