Camera connected but still showing "Capture Device Offline"

Hello

2 weeks ago, that I used the capture feature in Adobe first CC for the last time, with no problems. Yesterday I tried to capture a video cassette again, unfortunately not the capture window to say "Capture Device Offline". I can control my camera (rewind, playback, front, etc.), but just cannot click on the record button.

I use the latest version of Adobe first Pro CC (automatically updated 19 days ago) and I'm trying to capture with my camera Sony FX1000.

There are 3 days, my PC downloaded automatically updates Windows 10. This update is perhaps responsible for my problems?

Thanks in advance,

Justin

From the Netherlands

Naamloos.png

Hi Justin,

The first thing, in the first of the Capture settings, make sure that it is set to DV or HDV you like to match the band being captured. The transport controls are the same for either, but the video data are very different between HDV and DV. That's why you can have control, but no video, the format is incorrect.

The next thing to check - will record your DV or HDV camera. Windows detects DV and HDV cameras as two quite different. This same thing happened to me before - can control the camera, but no image. This is because the PC "thinks" he's talking to a DV camera when it is really a HDV tape you play, or vice versa.

Look in the menu of the camera - you should see options to set the unit of "DV, HDV or Auto. I think it's under the option 'VTR '. Unit must be in VCR mode to see this option, not fashion ENR. Choose the setting to match the tape you want to capture, DV or HDV. Do it with Firewire disconnected from the PC. This will "force" the camera to DV or HDV output via Firewire. Turning the camera off, 1394 connection, turn on the VCR mode. Windows will beep when the camera connects and don't know what will do 10, but Windows 7 always put a small message at the bottom right of the screen. DV camera would say 'Caméra DV' and 'HDV' Save as "Subunit STROKE".

If this does not resolve the problem, you may have to resort to using the Legacy 1394 driver in Windows. http://www.studio1productions.com/articles/FireWire-1.htm

Follow these steps should help you back in business

Thank you

Jeff Pulera

Safe Harbor computers

Tags: Premiere

Similar Questions

  • Capture device offline help?

    When I go to try to capture video and audio on my Adobe Premiere Pro CS5.5 on my laptop, but when I'm going to do, it says Capture Device offline, and no matter how much I am looking for I know not what it means. I'm not tech savvy so please help?

    All versions of first (Pro and elements) will capture only from a Ribbon ADHESIVE or VCR camera using a scanning (see below) device that is connected to a Firewire port on the computer

    If you don't have such a device, or a Firewire port, you cannot capture from a camera to tape or VCR

    http://www.grassvalley.com/products/advc110 to digitize analog, as video from a VCR

    Amazon http://www.amazon.com/Grass-Valley-Canopus-77010150100-Converter/dp/B00030ATTO

    If you connect a digital camera via USB, you use your computer, the file manager for Windows (or, I think, Finder for Mac) to copy it to your computer's hard drive

    Metadata is in the http://forums.adobe.com/thread/1015001?tstart=0 folder

    -http://helpx.adobe.com/premiere-pro/using/transferring-importing-files.html

    -http://helpx.adobe.com/premiere-pro/using/importing-assets-tapeless-formats.html

    CS5-thru-CC body/Encore tutorial list http://forums.adobe.com/thread/1448923 has many links to help learn

  • Capture device offline (Blackmagic DeckLink Studio 4 K)

    Just getting a new computer with 64-bit Windows 10. I use a Sony Vegas Pro 13.0 try and capture works very well. I close Vegas and load up Adobe Premiere Pro CC test, but the capture does not work. I get "Capture Device Offline".

    I use a Sony Handycam HD with HDMI, go to the map of the world BANK. I have the latest software/drivers for the card of the WB. As I said the Sony product works, but Adobe does not work. How Adobe that I buy a product that does not work.

    I tried to change the camera's 720 p, 1080 p and same 480i HDMI output modes. I tried DV and HDV settings in the software also. Hard, trying to find a page of diagnosis in the settings of the acquisition card, you know, like Skype from your webcam. But the only real parameters are "DV" or "HDV".

    Some help would be appreciated.

    You re - install the decklink drivers after installing the first test?

  • My photo booth app [version8.0 (806)] does not work. Sometimes, shows a message saying: "there is no camera connected" and others shows just a black or white screen. I can't do anything about it.

    My photo booth app [version8.0 (806)] does not work. Sometimes, shows a message saying: "there is no camera connected" and others shows just a black or white screen. I can't do anything about it.

    More than likely your MBP has a hardware problem that cannot be properly addressed at an Apple store genius bar.

    You can try to reinstall an OSX, but I doubt if that will be successful.

    Ciao.

  • I bought a membership, but still show me signs of the trial

    I bought a membership, but still show me signs of the trial.

    Where I am able to get the serial number? Abobe company will send me an email?

    Please try to log in & out of the CC desktop application to activate. Connect and disconnect activate Cloud Creative applications

    It should work.

    Concerning

    Stéphane

  • Why the hand tool in the top toolbar in the tutorial movies, but still shows, there's no way to put it there?

    Why the hand tool in the top toolbar in the tutorial movies, but still shows, there's no way to put it there?

    Hi JonRVan,

    In the latest version of Acrobat Reader DC you can anchor the hand tool in the upper part.

    Please make sure that your Acrobat Reader DC is updated (check the update under the Help menu).

    Then click on the button at the end of the floating toolbar.

    Kind regards
    Nicos

  • HP4600dn: I/O - 4600 problem clears but still shows "offline".

    Have had and used the new 4600dn printer without any problem for 12 years!  Now, it seems to not want to connect to other computers via cat5 connection. It comes up with 'offline' status in the menu windows printer. Every once in a while I can get it to print a small amount of text but if all the graphics are sent immediately, it chokes and changes the status 'offline '. Rude, nothing will be exhausted. Sometimes with a "X error" box in the menu windows "devices and printers" box with no description of the error.  Sometimes the cat5 (p/n J6057a) card is turned on and other times it is not. Reset the router and try other things does not to start to work. Each time happen a comm error (#49.1606 - Svc error) but cycling the power on the printer would always delete it. Not happened for some time. Clues?  I guess that the IO card (J6057a) is the culprit or the motherboard (C9743-60004?) that it plugs into. All the impressions of the printer menu work fine.  The other thing it does to the initial power to the top is to do a short flash of the data green led - something I don't remember having seen it before. Any help would be greatly appreciated!   (it has a new cartridge black and yellow - I have also a new cartridge Cyan, Magenta and black.) My distributor will not take back one of them because it is more than 30 days, he bought. I have a few days to return the other two!   The printer never had anything but toner HP / power supplies inside. If it's not fixable for a reasonable price (or boards are not available), anyone interested in toner?)

    It is a common problem. The 615N network card had problems and develops issues over the years. Basically, he developed cold welds on the main processor on the card. You can fix the map yourself according to the following instructions. With the power off, remove the card from the printer. Now remove the piece of plastic (2 screws torx 10). Now, take a dish from oven and conditioned the only card face the saucepan back so the bottom does not touch the pan. Now a good Preheat 350F (177C) and when the oven is ready, place the pan with the card in the oven for 8 minutes. Remove and let cool for 10 minutes. Put the back on the map, to be inserted in the EIO of the printer housing and turn the printer on and the odds are that the printer works ok. I've fixed more than 50 of these cards over the years, and a good 95% come back to life.

  • Not connected to the Internet in with Airtel beetal 220 bxi modem with BSNL connection but wifi shows connected.

    I use windows XP and I use a modem wifi from Airtel (beetal 220 bxi) and I use BSNL connection, I set the BSNL dial the password for wifi definition so that only wifi must be connected automatically to access internet. Since a few days my internet worked fine, but after that it connects for a very short period of time say 10 minutes and then disconnected while wifi shows connected and when I ping IP address to the command run it shows that it is connected and part of the answer is displayed in the run window. My wifi shows connected, but I can't access the internet now a days showing also disconnected wifi and when I click on the wifi button, it shows "error loading plug in, application will exit" and when I click on this point, then all windows will be closed. To connect to the internet, I have again to restart the notebook and there still internet connect for 10 min and same situation happen again. Please help me solve this problem... I am so in troble now a days because of this problem. best regards: Ravindra

    Hello Ravindra,

    I suggest to look at this article on troubleshooting your internet connection in Windows XP:
    "How to troubleshoot possible causes of connection problems in Windows XP Internet.
  • Message to "Capture device offline" when you attempt to add additional clips from HDV camcorder, in CS5

    "Device capture offline" message when you try to add additional clips to an existing project in first Pro CS5.5.2.

    Previous capture has been accomplished, but, then, in trying to add additional clips of the same device, it failed.

    Every 40 minutes of excerpts of 185 was initially captured by using Sony Vegas Platinum 11 Moviemaker, without error. Additional clips of mt2 were then imported successfully into Premiere Pro after indexation, which conform clips, and they play perfectly well and high quality CS5.5.2 at 1440 x 1080i.

    Why the Capture device would be offline, where no physical alteration has been made to the equipment?

    Jeff,

    I'm now back at the base. Checked the anamorphic HDV on the server of the Studio and he was a con man, tired cable, the M6600 like me after spending six hours at an airport in China.

    Replaced cable and everything is fine.

    Thank you to all who tried to help.

    Bob

  • I can't uninstall Age of empires III. It is said it was removed, but still show on the control panal

    When I deleted the program, it shows that it is uninstalled and brings me to a page of Age of Empires III, which gives me an option to 'complete '.  Supposedly the game has been removed but still appears in the Panel control as the games installed.   I have uninstalled several times without change.  Help

    Hello

    Follow these methods and check if that helps.

    Method 1:

    There is a 'Rapid Product Removal Tool' from Microsoft which can be used to remove the programs that we are not able to remove it by using the functionality of the program.

    Diagnose and solve the program installation and uninstallation problems automatically

    http://support.Microsoft.com/mats/Program_Install_and_Uninstall

    Method 2:

    I suggest you to follow the steps in this Microsoft KB article troubleshooting and check if it helps.

    How to solve problems when you install or uninstall programs on a Windows computer

    http://support.Microsoft.com/kb/2438651

  • new battery replaced, but still showing it needs replaced

    I changed the battery and also reset the SMC but always showing he needs to replace but I ran a test and the new battery has only a cycle on it!

    I know it's a fuzzy question but was the battery a good or a good deal?  To read similar topics here, you really need get a battery of good quality from a reputable dealer.

  • MovieClip is hidden, but still shows the same width

    Hello

    I have a moveclip with 300 x 900 content inside, I've hidden this content in this movieclip with mask form 300 x 250, infect I've hidden the content in this movieclip but it shows always 900px in height is not the amount of rest but showing the height that I'm unable to align the content dynamically. Is there any solution for this... ?

    Your images do not show a problem.  Hidden content displayed in the blue box of your second image would be correct.  Only what is behind the small hidden area will appear, but that does not affect the size of the movieclip being masked.  The movieclip will remain the size that it is.

  • Watch and iPhone both show connected but still not able to communicate

    I have a very frustrating problem with my Apple Watch. She is often unable to communicate with my iPhone. The App shows My is the first to show signs of distress. If I try to check for software updates it swill of the delay and say "unable to verify the update. When this happens, I am also unable to enter the password setting in My Watch. Ping of the watch thinks it works but the phone does not make a noise. As time passes more functions cease to function as notifications and incoming phone calls stop posting on the watch. However, watchmaking and the phone show that it is paired and connected. I tried all combinations of restart the phone and watch. I have disable-paired/repaired the watch several times. I restored it as a watch again after that restore the backups did not help. I restored the phone also leave a backup and like new. Whenever the Watch works fine for a day or two and then starts failing the same way. The watch was Christmas present last year, he almost 8 months and never had this problem until the last two weeks after the last iOS updated to 9.3.3. Help!

    Did you use the steps in this article If your Apple Watch is not connected to your iPhone - Apple support

  • Laptop is connected to wifi, but still shows the yellow star and bars gray?

    Title says it all. I reinstall the drivers, changed the settings in the registry editor as someone on another forum suggested, remove all the accounts of the wifi and restarted the computer. No errors in Device Manager, Windows wifi connection software is the only one running. Internet works but it won't allow me to set up a virtual private network.

    http://i50.Tinypic.com/2qd0l68.PNG

    In this case, I suggest contacting the manufacturer of your PC and report this problem to them. In addition, run full system scan with:

    http://www.Microsoft.com/security/scanner/en-us/default.aspx

    Check if it detects malicious software.

  • Connect does not show my devices

    The Chrome Extension connect reported that it could not connect to my phone this morning, as it is fairly typical. I usually get running again by launching the Connect app on my phone and set up the Extension Chrome device again. Annoying, but not really a big deal.

    This morning, I launched the Connect application and it all comes with the screen just "Let's get started" as if no device had been in place... apparently losing track of my old camera of Extension Chrome, but also my 360 motorcycle. Heavier sign.

    BUT... I went to re - establish a 360 motorcycle by clicking on the + selection of bike 360 and it takes me to the screen for my watch (mirroring the current configuration - the watch dial, name, etc.) and even said 'Connected' in the upper left corner. But I go back to the main screen of Connect (whether by the return key or click on the image of the watch) and it does not always list the 360.

    Seems to be no way to get the device on the list, even if the app knows he has set up and connected.

    What can I do?

    It's so frustrating that even if I have one totally Motorola ecosystem soup - aux-Noix, I still have problems like this. I could understand (or almost) (a little) if I had another phone of the manufacturer, an other helmet manufacturers and one other manufacturer watch... but it's all Motorola. You would think that they would test at least their devices so that they work perfectly together!

    I had a similar experience after the Android 5.0.2 on my 360 motorcycle. I solved it by United Nations-paring my 360 my Turbo, by restarting the 360 and the Turbo and then re-matching. Then I went to Moto Connect and re-added via +. I confirmed that the 360 showed as connected Android wear on and then returned to motorcycle Connect and confirmed the same thing. After some moments of my bike 360 complain finalization Motorola connect configuration, I went to wear and re - sync apps and everything has been good since.

    I hope this helps!

Maybe you are looking for