Camera will not take photos or make videos.

I use the LX-7000 LifeCam, and it will not just take pictures or start recording a video. For photos of troubleshooting specific;

I can't capture photos, or I can't see the video.

Check the following:

  • Audio and video settings are properly adjusted. For more information, see audio and video settings.
  • Closed all other programs that may be using the LifeCam. (You don't have to close your instant messaging for the LifeCam program work.)
  • Your LifeCam lens is not covered or blocked and that the LifeCam has enough lighting.
  • Try to disconnect and reconnect the LifeCam.
  • Try to disconnect other unused USB devices.
  • Try using a different USB port on the computer. Connect to a USB 2.0 port, if you can.
  • If you use a USB hub, try unplugging the hub and rather the LifeCam directly on your computer.

-I just checked and made sure everything on that list is done but it still won't let me click the photo icon, which also indicates that I have to click to take a picture. What could be wrong?

Hi GabeisHungry,

You can try the following steps and check if it helps.

Uninstall and reinstall the drivers for the life Cam.

1. click on Start

2 type devmgmt.msc in start search and press ENTER.

3. in Device Manager , look for the device for life cam right click top and select the Uninstalloption.

4. restart the computer, the life cam plug-in and verification.

You can try to update the latest drivers by following the link:

http://www.Microsoft.com/hardware/download/DownloadResult.aspx?category=ice&type=LifeCam&name=68c-00001&OS=Win7_3264&lang=en

You can also check out the following link and try the suggested steps:

Set the empty preview, "initialization error" or 'no camera not connected' error in the LifeCam software

http://support.Microsoft.com/kb/933311

Hope this information is useful.

Boumediene. K.
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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