Can configure is no longer Windows Vista update to include the updates for other Microsoft products (Office, Visual Studio, etc.).

Similar Questions

• Download the update for other Microsoft products

  When you try to change the settings, I get the following URL address: http://www.update.microsoft.com/windowsupdate/v6/thanks.aspx?ln=en&&thankspage=5

  I checked the other options, and they are as it should.

  Is this a redirect? I know that hackers use software update servers to block people from getting to important security updates.

  Edit: My computer has been hacked. Something other than Windows load before Windows starts. Wipe the disc won't work, and if I get another, it too will be hacked.

  This computer is new and not used to surf, play or otherwise. It was a test to see if the pirates would be brute force, once they realized that I had. They did it.

  Now, they have access to my financial information and are in control of my computer (s). Power trips are dangerous, so we'll see what they do with it.

  This can help...

  Windows Update does not work

  This is a very common problem lately.  The tool the more importantly you need right now is a lot of patience.  Resources Windows Microsoft Update are prioritize the updates of Windows 7 to a very low service level and have been since the beginning of summer 2015.  It is not uncommon that the update of Windows to take one night.

  In many cases, the following rather simple and fast process works.

  http://answers.Microsoft.com/en-us/Windows/Forum/windows8_1-update/Windows-Update-problem-error-code-80080008/de8114b5-1487-4B31-9b28-f11974718df1?auth=1  This thread has essentially lists a series of commands that I found generally fixed WU.

  Start, all programs, accessories, right-click on command prompt, select run as administrator, OK.  Type the following in the black box:

  1. net stop wuauserv
  2. net stop cryptSvc
  3. net stop bits
  4. net stop msiserver
  5. Ren SoftwareDistribution.old C:\Windows\SoftwareDistribution
  6. Ren C:\Windows\System32\catroot2 catroot2.old
  7. net start wuauserv
  8. net start cryptSvc
  9. net start bits
  10. net start msiserver
  11. pause
  12. Output

  Services of type in the text box above the start planet.  Find each of the following items and make sure they are set to automatic: Intelligent Transfer in the background, cryptographic, Windows Installer, Windows Update services.  Double-click on each item and choose automatic.

  If you still have a problem, try this.  It will take a long time, but in almost all gets case Windows Update back on the right track.

  1. Download and run the appropriate version for your system KB947821 update readiness tool system.  https://support.Microsoft.com/en-CA/KB/947821 32-bit systems X 86.  X 64 64-bit systems.  This is likely to take some time (may be several hours) because it makes all kinds of resets.
  2. Download KB3102810 directly from the Microsoft web site and install it.   https://support.Microsoft.com/en-us/KB/3102810 32-bit systems X 86.  X 64 64-bit systems.
  3. Download KB3145739 from the Microsoft web site and install it.  32-bit version: https://www.microsoft.com/en-us/download/details.aspx?id=51857 64-bit version: https://www.microsoft.com/en-us/download/details.aspx?id=51853

  Now restart Windows Update.  Do NOT restart Windows.   Be very, very sick, it will probably take a while.

• How can I me EPG of Windows Media Center to retrieve the Info for all channels instead of a few?

  I changed recently upgraded my old outdoor antenna to something much better. As a result, I now get many more channels. Some of these channels are probably close to 100 miles away. EPG WMC not being extracted and live online in the info, I guess that it takes only few of my 'area '. This translates I only find info for strings nearest while some other display Info not available. It is of course annoying and makes doing the impossible registration application.

  I'd like to solve this problem by trying to use an EPG that will pull information from over the air signal. While I searched it online all methods that seem to work for others are for people in Europe, or even for the older versions of XP/Vista of WMC. I have Windows 7 Home.

  Hello

  I will suggest you to post your question in the community of the Windows Experts:

  http://experts.Windows.com/

  I hope that helps!

• Don't have the Windows Platform Update for Windows Vista in Windows Update.

  I tried to download the new Windows Live Messenger Beta, but it tells me I need to download this update of the platform before I can install the Messenger. I looked at the support page for the update of the platform and he said I can get it from windows update, but when I bring up windows update and search for new updates, it says that my computer is up to date. What could be the problem?
  I have Windows Vista x 64 Home Premium and I downloaded Service Pack 2 from windows update.
  If anyone could help, I'd appreciate it, thanks.

  You will find assistance appropriate in this forum: http://windowslivehelp.com/forums.aspx?forumid=a372972e-8e7a-4d85-adc3-a1b43e8c02ec

  NOTE: Read & guard this "sticky" before starting a new thread for help: http://windowslivehelp.com/thread.aspx?threadid=8a67c6f7-8a04-48d0-972e-1252034d6390

  Description of the update for Windows Server 2008 platform and Platform for Windows Vista update
  http://support.Microsoft.com/kb/971644

  QED: KB971644 "platform update" for Windows Live Essentials Wave 4 Beta or is there another? Looks like that same Windows Live Support does not know with certainty:

  CF. tried to install the new beta version of messenger, get a note telling me to get the latest update of Windows Platform (where support tells OP to ask for help in the Windows Update forum!)

  CF. platform Windows Update - can't see it!

  Search Windows Live Help forums on "update of the platform" also allow to get this thread (4 pages & culture) as a possibility: http://windowslivehelp.com/thread.aspx?threadid=f3145fce-81b1-405e-a40d-048245542d63

  ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

• Can restore my computer-how I restore my computer (Windows Vista Premium) back in the day, it was brand new?

  How can I restore my computer (Windows Vista Premium) back in the day, it was brand new?  I want to clean the top/everything, yes everything!    Help! PLEASE

  Hello

  Here are the different ways to reinstall Vista

  Contact the computer manufacturer and ask them to send you to vista recovery disks to reinstall the operating system back as it was when you bought it

  they do it for a nominal cost of $

  also ask them if you have a recovery partition on your hard drive to get back to the way you bought

  you would normally press F8, F9, F10 or F11 or Alt + F10 or 0 to start to start the recovery process according to the manufacturer

  Ask them of the exact key sequence

  or borrow a vista microsoft dvd; not a HP, Acer recovery disk etc

  Make sure that you borrow the correct 32-bit or 64-bit microsoft dvd to your computer

  they contain all versions of vista

  This is the product key that determines which version of vista is installed

  http://www.theeldergeek.com/Vista/vista_clean_installation.html

  How to replace Microsoft software or hardware, order service packs and replace product manuals

  http://support.Microsoft.com/kb/326246

• Option to check the updates for other products (office) MS lack of parameters

  I asked about this in another thread (Windows Update crashes), but I want to start a new position of thought better. This problem is, I am sure, associated to the 12 April patch Tuesday update problems. In fact, I think that it was caused by something one of the technicians of MS has done in their attempt of pitiful to fix the mess created by MS. Before all this happened, I had to "give updates me for other Microsoft products when I update Windows" selected and was able to receive. After one of the technicians fooled with my computer, I noticed that this option is more obvious.

  To solve the problem of being able to check the updates of Windows, I installed KB3145739, as suggested in the above thread. That fixed the problem with the verification of these updates, but I can't find a solution to check the Office updates. This option is just gone. I tried the obvious fixes, but nothing works.

  I hope that someone might know what I can do as possible because the call from Microsoft is an absolute waste of time. They don't know what they are doing, nor do they even try to help. After just two hours of my life to keep with their magnificent support, I'm absolutely no help. It was as if I was talking to the air. Two different people could just not understand what I was talking about, any clarity, I explained. I'm so disgusted with Microsoft anymore - they don't really care about all the people who use their products. If anyone knows how I could check once more for the Office updates without having to uninstall and reinstall Office (don't even know if it would help)? Thank you.

  I just wanted to update. I finally found a solution and now have the opportunity to return to check the Office updates. I put the solution that I found in the thread (Windows Update crashes) when I initially asked on this subject.

• can not find platform for windows vista update

  my computer does not find the platform for windows vista update and I can't find anywhere to download from. Help! is there anywhere I can download that has not removed?

  Only-how to get updates of platform for Windows Server 2008 and Windows Vista Windows Update the platform update for Windows Server 2008 and for Windows Vista platform update can be downloaded from Windows Update. To obtain these updates, follow these steps:

  1. Click Start, click all programsand then clickWindows Update.
  2. In the navigation pane, click check for updates.
  3. When updates are found, click view available updates.
  4. Select the package to update that you want, and then click install.

  http://Windows.Microsoft.com/en-us/Windows-Vista/change-how-Windows-installs-or-notifies-you-about-updates

  To get the updates recommended for your computer and important, underRecommended updates, select the include updates in downloading, installing, or informs me of the box put up-to-date recommended.

  You check parameters WU to ensure that you get a list of bottlenecks and recommended.

  Harold Horne / TaurArian [MVP] 2005-2011. The information has been provided * being * with no guarantee or warranty.

• My says Windows Vista update, phase 3/3, do not turn your computer, that hard thing 24 hours, I can't start menu, I can't go down the screen of Windows Vista update

  I have a laptop, ran a software antivirus and then he says to Windows Vista is to install the updates, phase 1 of 3, then 2/3, then he is stuck on the phase 3/3 for 24 hours, if I turn the computer market and unplug it and try to turn back still evokes the same screen. very frustrated.

  Hello

  1st thing to try is a restoration of the system in safe mode

  http://www.windowsvistauserguide.com/system_restore.htm

  Windows Vista

  Using the F8 method:

  1. Restart your computer.
  2. When the computer starts, you will see your computer hardware are listed. When you see this information begins to tap theF8 key repeatedly until you are presented with theBoot Options Advanced Windows Vista.
  3. Select the Safe Mode option with the arrow keys.
  4. Then press enter on your keyboard to start mode without failure of Vista.
  5. To start Windows, you'll be a typical logon screen. Connect to your computer and Vista goes into safe mode.
  6. Do whatever tasks you need and when you are done, reboot to return to normal mode.

  If that does not read this information

  the link below is how to download and get a vista disk startup repair, which you can start from the

  http://NeoSmart.net/blog/2008/Windows-Vista-recovery-disc-download/

  Here's how to use startup repair system restore command prompt, etc. to bleepingcomputers link below

  http://www.bleepingcomputer.com/tutorials/tutorial148.html

  And make sure you only set the CD/DVD drive to be 1st in the boot order to boot from the drive that you have just made

  to boot from the dvd drive to be able to you will see a way to get into the bios Setup at the bottom of the screen or command menu start

  It would be F2 or delete etc to enter the BIOS or F12 etc. for the start menu

  Change boot order it do dvd drive 1st in the boot order

  http://helpdeskgeek.com/how-to/change-boot-order-XP-Vista/

• Windows Vista update error endless loop

  I am running Vista SP1, Windows Update keeps trying to install important updates for Vista, but every time he tries, it fails and I get the following error message: "updates were not correctly configured. Returning from the changes.  Then it restarts and goes through him everything again and again and again!  Please help me to solve this problem as simply as possible.

  Here is what shows the history of the Update window:

  Update for Windows Defender - KB915597 (definition 1.49.2011.0) definition important success 1 / 17 / 2009

  Update for Windows Vista (KB956802) security is not Important 1 / 17 / 2009

  A security update for Internet Explorer 7 in Windows Vista (KB960714) is not Important 1 / 17 / 2009

  Update for Windows Vista (KB957388) has not Important 1 / 17 / 2009

  Update for Windows Vista (KB955839) has not Important 1 / 17 / 2009

  Update security for Windows Vista (KB958623) failure Important 1 / 17 / 2009

  Update for Windows Vista (KB958624) security is not Important 1 / 17 / 2009

  Update for Windows Vista (KB956802) security is not Important 1 / 15 / 2009

  A security update for Internet Explorer 7 in Windows Vista (KB960714) is not Important 1 / 15 / 2009

  Update for Windows Vista (KB957388) has not Important 1 / 15 / 2009

  Update for Windows Vista (KB955839) has not Important 1 / 15 / 2009

  Update security for Windows Vista (KB958623) failure Important 1 / 15 / 2009

  Update for Windows Vista (KB958624) security is not Important 1 / 15 / 2009

  Update for Windows Mail Junk E-mail Filter [January 2009] (KB905866) successful recommended 1 / 14 / 2009

  Update for the filter of junk e-mail in Outlook 2007 (KB959141) important success 1 / 14 / 2009

  Update security for Windows Vista (KB958687) important success 1 / 14 / 2009

  Windows malicious software removal tool - January 2009 (KB890830) important success 1 / 14 / 2009

  Update for Windows Defender - KB915597 (definition 1.49.1841.0) definition important success 1 / 14 / 2009

  Hi Amby,

  You can try to install the updates in Mode without failure.  To do this, please follow the instructions below.

  When the computer restarts, press F8 while it is starting up.
  In the Advanced Boot Menu of Options, select Mode safe mode with networking
  Once the computer starts in Mode safe, it will hopefully install the updates that you have problems with.  If this does not work, try the following steps to perform a system restore.

  1. Insert your Windows Vista installation disc in the disc drive and start your computer

  2. Press any key when the message "press any key to boot from the CD or DVD shows on the screen.

  3. Select a language, a time and currency, and a keyboard or input method, and then click Next.

  4. click on repair your computer.

  5. in the System Recovery Options dialog box, select the drive of your Windows installation and click Next

  6. in the System Recovery Options dialog box, click System Restore.

  7. follow the System Restore Wizard and choose the appropriate restore point.

  8. click Finish to restore the system.

  Please let us know if you need more help, or have any other questions.  Thank you.

  Shane
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

• Windows Vista update KB948465 update failed to install with error code 80070017

  My computer has tried intaslling this update (Vista SP2) for about a week and a half now. Even after restart and other, I can not get a successful installation. And now Windows Explorer restarts itself while I use the computer in the workplace... Can anyone offer assistance with this error and what I can do to solve the problem?

  Hi DMO523,

  I suggest you to download a Service Pack 2 standalone package and install it in Mode without failure.

  See the links below for more information about the Service Pack.

  How to obtain the latest Windows Vista service pack

  http://support.Microsoft.com/kb/935791/

  Depending on whether you are running 32-bit or the 64 bit version of Windows Vista, you can download the Pack from the links below.

  To determine if you have 32-bit or the 64 bit version of Windows Vista, click the Start button, right-click computer, and then click on Properties.

  If you use a Vista 32-bit edition, you can download it from

  http://www.Microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=891ab806-2431-4D00-afa3-99ff6f22448d

  If the 64-bit operating system, download the pack of

  http://www.Microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=8ad69826-03d4-488C-8f26-074800c55bc3

  Also, follow the link below for more information on the installation of SP2.

  Learn how to install Windows Vista Service Pack 2 (SP2)

  http://windowshelp.Microsoft.com/Windows/en-us/help/105f7420-6f7f-4FE8-8698-2f40ca5f53711033.mspx

  Now, start the computer on which you plan to install the service pack in safe mode.

  Note: Installing Service Pack 2 in safe mode, will erase all restore points.

  For more information on starting the computer in Mode safe, click on the link below:

  Start your computer in safe mode

   http://windowshelp.Microsoft.com/Windows/en-us/help/323ef48f-7b93-4079-a48a-5c58eec904a11033.mspx

  Once the computer in safe mode, double-click on the file from the service pack and install it. Once the service pack installation is complete, you will be asked to reboot. Do. Your computer will now reboot in normal mode. The reboot takes longer time usually, there are a few extra steps for the installation of the service pack to be now carried out.

  I hope it should work now.

  Kind regards

  Shinmila H - Microsoft Support

  Visit our Microsoft answers feedback Forum and let us know what you think

• Windows Vista update shipwreck (partmgr.sys)

  I've applied the windows updates yesterday (July 12, 2011), and after restarting my computer to finish applying the updates, I get:

  File: \Windows\System32\drivers\partmgr.sys

  Status: 0xc00000e9

  Info: Windows didn't load a critical system driver is missing or damaged.

  I have my disc to install windows Vista, so I followed the instructions on the screen for ' Boot from the Vista CD, select my language, and then repair. »

  I've done four times and he has not fixed my problem. My computer does not start. Whenever the repair process is executed, it tells me that I can restart my computer to see if the repair attempt was successful and if no windows will continue to solve the problem, but it does not work.

  I can't start my computer in Mode safe mode, or with the last known good configuration.

  System restore complete with success, but when I restarted the computer I got the same error.

  Any suggestions?

  So I solved my problem.

  I started from the Vista CD and used windows recovery tools to start the command prompt. I ran the checkdisk on my C: and restarted. This was done by typing the following at the command prompt:

  C:

  Chkdsk /r

  I learned that he had to put an end to complete the checkdisk the disc, and that all the handles to the volume would be lost. Checkdisk ran once I rebooted the computer and got the following error message:

  File: \Windows\System32\drivers\partmgr.sys

  Status: 0xc0000223

  Info: Windows didn't load a critical system driver is missing or damaged.

  I booted from the Windows vista CD and ran the Startup Repair (optimist because I got a new error code). This time only the repair took only a few seconds (instead of ~ 10 min) before he told me that I was ready to restart. My computer started normally after that, but it has been restored to a restore point previous because I had run successfully system restore before.

• Windows Vista update causes applications non - IE to be denied access to the internet

  I have a laptop Lenovo IdeaPad Y510 unfortunately comes with a Windows Vista Home Premium OS that has caused me a lot of problems with conflicts between her and others, package applications, and now I am forced to use my network at home for route information and documents that must move through the internet by sharing them with another computer Windows XP which is also configured exactly as my Lenovo IdeaPad Y510. I look forward to wean myself off of all MS products, possibly other that MS Office, I use a lot and plays always well for me to wire many years and updates/upgrades. Not the same for MS Windows Vista, however. My experience, similar to many other forum users, has been constantly frustrating over the years I've had to deal with it.  I lost a lot of time dealing with problems caused by code errors in the last set of MS Windows Vista updates that made all my package applications that require internet access unusable.

  I contacted the support of Lenovo and support forums for my problem, and they too cannot provide all the answers that address this issue that is causing me to spend much too much time I could use to work at a rate of $65 / hr, so you can see that this is not only an inconvenience.

  Before someone points me to the myriad other similar positions for possible answers, let me say that I probably have alread read it and tried all the suggested actions, without success. I need to REAL answers and REAL support, and I need it NOW.  Also, I don't think I should have to pay for the support which has been made necessary by the negligence of MS to test their updates for compatibility issues with the popular, free package critical applications for the safety of MS OS system of a user, such as AVG Free antivirus, ZoneAlarm Free firewall personal , OR who are competitors for their navigation on the web or by email client applications. I am not now under the other another firewall that MS Vista firewall having had to uninstall my firewall ZoneAlarm Free. I even had one of my other previously compatible and effective anti-malware/spyware apps, AdAware, uninstall Lavasoft. No matter what I did, which was suggested to me by MS resources support or Lenovo support resources, this problem, which began shortly after the last round of all the months of downloads to fix security and facilities, persists and cost me more money in revenue and lost time every day.

  http://www.bleepingcomputer.com/tutorials/tutorial140.html

  Understanding Windows Update and Extras in Windows Vista at the link above.

   

  Remove the Vista updates; two ways to do this:

  1. a System Restore to before the updates:

  Click Start > programs > Accessories > system tools > System Restore > restore time/choose your own date > next

  If you use Norton, disable it before using the system restore.

  If it is impossible to enter the Normal Mode, do a Safe Mode system restore:

  Press F8 at the startup/power and the list of startup options, use THE ARROW key to select Safe mode > and then press ENTER.

  System restore steps according to the info above.

  Also:

  2. click on start > right click on computer > properties > Windows updates down the lower left corner > updates installed in the lower left corner in the next window

  > then click the one that you don't want > uninstall will appear at the top > uninstall it.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  In addition, on the page where you clicked "Installed updates", click on change settings at the top left corner it

  > Change update settings in the next page of AutoUpdate to "check for updates but let me choose etc" > OK ".

  When you take a look at pending updates, you can either download/install them one at the time, namely the update causing you problems.

  > or if you do not need an individual > right-click on > UAC prompt > hide it

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  And for Windows Update problems:

  You will get the best help for any problem of Update/Service Pack in the Windows Update Forum; the link below:

  http://social.answers.Microsoft.com/forums/en-us/vistawu/threads

  You will receive the best help here.

  See you soon.

  Mick Murphy - Microsoft partner

• Windows Vista update - big problem

  Whenever I have install the last update for windows Vista Edition home premium, the locks on my computer and I need to format it to use it again. He already heppend 3 times, in the first I didn t know it was because of the update, the second time, after I format I continued using hooked up to the internet and when I stopped it asks to install updates for windows, I selected Yes, as usual and could not restart my computer. In the third, after formatting it. I did the update in porpouse to see if it was the real problem and guess what, once I installed the update it didn t work and I need to reformat. Now, my computer is vulnerable, because I have disabled the windows update option, but I really need to know the way to fix or the only other alternative I see is to downgrade to XP. My computer is HP Pavilion Dv2500, the problem occurs after the windows home page, locks, displays a black screen with the mouse pointer.
  You already know about it? Is there already a solution?
  Please advise, I ve use without updates for a week now and works correctly, but I don't know I'm vulnerable to and pirates.

  Hello Fizique,

  To resolve this problem, follow these steps, one after the other. Start your Pc in safe mode and do a system recovery, a SFC scan and reinstall updates.

  How to start in safe MODE

  1. Restart your computer if it is running.
  2. Press the F8 key after your computer powers initially.
  3. Once you see the menu Advanced Startup Options , you can stop tapping.
  4. Up/down arrow keys to highlight your selection.
  5. Select Safe Mode with network and press enter.
  6. You should see loading drivers and then Please wait.
  7. You should then be on the Welcome screen.

  Connect to your computer using an account with administrator privileges.

  David O
  Microsoft Answers Support Engineer
  Visit our and tell us what you think.

• Windows vista updates crashes reboot

  Hi, I've had my laptop windows vista for Christmas 2007 business and recently not installs the regular update of windows. The update appears on the home screen and I install, after the instalation it asks me to restart my computer when it restarts do the usual step 1 of 3%, but the updates don't seem to be mounting to and it comes up with one may appear saying "service pack do not have. Restoration of the changes. Do not turn off your computer"so I left it for about 4 hours and it still says the same message! then I turned off my laptop by pressing the power button and when I turn it back appears with the same message and I can't get on my laptop! My laptop is on and is now always show this message! Help, please!

  * Title *.
  Windows vista updates do not work

  claired8,
  Start by going through this article, then post back with the results.
  Vista update stops at stage 3 of 3 Mike - Engineer Support Microsoft Answers
  Visit our Microsoft answers feedback Forum and let us know what you think.

• I am at my wits end now ragarding Microsoft Windows vista update code "80070246" error Need help.

  Hello

  I have windows vista and for the last few weeks I can't get windows updates. I just get an error with this code 80070246 screen. It says 'never' most recent checks the updates and updates have been installed 'never '. I did the operation of Micorsoft update packages to prepare and package files autonomous but still no luck. I can't do this thing global installer that you burn it to a cd and run your windows disk with as I don't have vista or windows disk that the computer came with it installed, but no disc.

  Completely fed up that I can't install printers etc.. Ive tried to disable my internet security completely taken it out but still no luck so it isn't a firewall problem.

  Can someone please recomment something?

  Yes, this problem did start once my previous [subscription of the antivirus application?] has expired.

  Personal data backup (which none should be considered 100% reliable at this point) then format the HARD disk and do a clean install of Windows.  Please note that a repair installation (upgrade AKA on-site) won't fix this!

  HOW to do a clean install of Vista: section "If you want to reinstall Windows Vista by running a new installation...". "of http://windows.microsoft.com/en-us/windows-vista/Installing-and-reinstalling-Windows-Vista

  Tip: Contact the manufacturer of the computer for instructions on the use of the hidden restore partition (do not be confused with the system restore) to do a clean install of Vista.

  Once installed the clean, you will have the equivalent of a "new computer" in order to take care of everything on the next page before connecting the machine to the internet or one local network (i.e. other computers) otherwise and before using a flash drive or the SD card that is not brand new, or has not been freshly formatted:

  4 steps to help protect your new computer before going online
       http://www.Microsoft.com/security/pypc.aspx

  Tip: After getting the computer fully patched, download/install KB971029 manually: http://support.microsoft.com/kb/971029

  NB: No matter what Norton or McAfee free trial which is preinstalled on the computer when you bought will be reinstalled (but invalid) when Windows is reinstalled. You MUST uninstall the trial for free and download/run the removal tool before installing updates, Windows Service Packs, or updates IE and before installing your new anti-virus application (which will require WinXP SP3 must be installed).

  Norton Removal Tool
       FTP://ftp.Symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe

  McAfee Consumer product removal tool
       http://download.McAfee.com/Products/Licensed/cust_support_patches/MCPR.exe

  See also:

  Risks & benefits of P2P file sharing
  http://www.Microsoft.com/protect/data/downloadfileshare/filesharing.aspx
  http://blogs.technet.com/MMPC/archive/2008/10/06/the-cost-of-free-software.aspx

  Measures to help prevent spyware
  http://www.Microsoft.com/security/spyware/prevent.aspx

  Measures to help prevent computer worms
  http://www.Microsoft.com/security/worms/prevent.aspx

  Avoid fake security software!
  http://www.Microsoft.com/security/antivirus/rogue.aspx

  If these procedures look too complex - and there is no shame in admitting this isn't your cup of tea - take the machine to a local, good reputation and stand-alone computer (that is, not BigBoxStoreUSA or Geek Squad) repair facility.

  Repost...

  Note: Extended Support for WinXP (x 86) SP2 ends July 13, 2010. After this date, computers that run Windows XP SP2 will NOT be offered additional security updates critical (x 86), automatic updates do not work, and Windows Update Web site is not accessible until SP3 is installed.

  ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft