Can my photosmart 5525 fax and if so, how?

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  Visit our Microsoft answers feedback Forum and let us know what you think.

• Fax and scan Windows

  For scanning, I prefer to use Windows Fax and Scan rather than the Canon's own scanning software.

  When I got Windows 7, I could add my MP990 multifunction analysis component to the control panel (devices and printers as a separate unit). This allowed Windows Fax and Scan to recognize the component analysis of my MP990 and scan him.

  I recently did a clean install ("custom") of Windows 8. Unfortunately, I do not remember how to configure the component analysis of my MP990 all-in-one as a separate device and now Windows Fax and Scan does not recognize that I have a scanner.

  Please note:

  • I have already installed the latest driver for my MP990.
  • The printing of my MP990 component works perfectly.

  Someone would remind me please how to configure the component analysis of my all-in-one printer in devices and printers so that Windows Fax and Scan will recognize my scanner and scan from it. Thank you very much.

  From my research, I can tell you that it is one of the most frustrating problems with MFPs. I am happy to say that I discovered the solution, after a lot of experimentation.

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  Which inkjet multifunction printers are supported on Windows 8?

  Windows 8 has a native WIA driver for the Canon MP990. It's just a matter of persuading Windows 8 to install the driver.

  In addition, it is useful to check if the Acquisition of Image Windows service is running, but it almost certainly works.

  If you have already installed the Canon MP990 then it appear in devices and printers as a printer. I discovered that, in my case, the MP990 is only installed as a printer. You want to be installed as a printer and a scanner.

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  1. Select "add a printer".
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  4. Let Windows install the MP990 (again). Since the MP990 was already installed as a printer, the only thing left for Windows install is the scanner.
  5. After you are finished, you will see two icons for the MP990 in devices and printers. If you just click on each icon in turn and look at its description in the status bar, you will see that an icon says "category: printer" and the other icon "category: printer; Scanner' Bingo! You have now installed the scanner.
  6. Remove the icon that says only "category: printer" [click the > remove the instrument]

  Now you can scan with Windows Fax and Scan.

  I don't know why my MP990 himself initially installed as a printer only. However, I figured out how to get Windows to install the scanner as well. I hope it will be useful to someone else.

• Contacts lost in Windows Fax and Scan

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  HAL
  --
  HAL Hostetler, TCE
  Engineer senior/UPDATED--MS MVP-Print/Imaging - WA7BGX
  www.kvoa.com - KVOA television, Tucson, AZ.
  Live Hot Licks - www.badnewsbluesband.com

• Windows Fax and Scan do not connect to fax

  Recently installed Windows 7 Home Premium. Trying to get Windows Fax and Scan to fax in my HP Officejet J4580 multifunction device. Install the HP drivers, printer and scanner work OK and fax device appears under devices and printers. With the device on and in Fax Setup, select 'Connect to a Fax Modem' generates an error: "an error has occurred. Please try the operation again later or contact your administrator. "It's strange because the fax device appears to be installed correctly and is recognized by Windows.

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  Windows 7 set my printer and fax as separate devices (HP C6180 all-in-One) - should also ensure that the fax was NOT DESIGNATED as a PRINTER in the dropdown under printer properties - you can have the same problem in reverse...

• Fax and scanning of Windows problems

  I can't get windows Fax and Scan to scan documents in black and white.

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  I can't find this particular issue addressed anywhere and no resolution.

  Hello

  Thanks for posting your query in Microsoft Community.

  You can try one of the methods is to turn off and then turn on the Windows Fax & Scan service. Doing so is like the disconnection of the existing facility and its replacement by a new. I suspect that there is something abnormal in the current installation.

  Here's how:

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  Reverse the process by checking the box to reinstall Windows 'Fax & Scan ". Now try again to accomplish the task of setting up a new account.

  Configure your computer to send and receive faxes

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• Windows Fax and Scan error: impossible to retrieve cover pages associated with the selected account.

  "I have Win 7"Windows Fax and Scan " running on all my computers from client domian.  Security for each user on the domain is configured to contain MS SBS 2003 Active Directory security group 'operators of Fax.

  Windows Fax and Scan starts and reads the Fax Server Inbox perfectly, however, I get an error message whenever I start a new fax.

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  Evern after I added a cover Page to each client the same error appears.

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  Tom Grundy

  If you open Windows Fax and Scan and click on tools and then click Fax accounts, there is an option to remove all the accounts listed.  After you have done this, you can configure a different account.

  You can try uncheck Windows Fax and Scan via Control Panel / programs and features / turn Windows Features on or off / printing and document Services / Windows Fax and Scan.  This allows to uninstall it.  You restart and then reverse steps to reinstall.

  Configure your computer to send and receive faxes
  http://Windows.Microsoft.com/en-AU/Windows7/set-up-your-computer-to-send-and-receive-faxes

  Fax and scan Windows
  http://Windows.Microsoft.com/en-AU/Windows7/products/features/Windows-fax-and-scan

  The location setting you mention could be a location tab, which is available by right clicking and selecting Properties on some of the user folders.  The folder at this location, for example. C:\Users\Usernamexxxx

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