Can not activate my windows update

OK my laptop hard drive went south on me and I had to replace it. Before I had that happen, I've had a legitimate copy of windows 8 that I had updated since the preview version of windows 8. Now it won't let me activate my windows 8 on my laptop because it says that I don't have a previous version of windows on my pc. I don't know how to solve this problem, since there is no way I can get down in the preview version of windows 8 I had before I bought my upgrade. Someone at - it an idea on how to solve this problem? Thank you.

Hi Steve,.

When you try to activate Windows 8, this means that you are using a product key for an upgrade of Windows 8 version and a previous version of Windows wasn't on your PC when Windows 8 was installed. To install a Windows 8 upgrade version, you must already have Windows 7, Windows Vista, or Windows XP installed on your PC.

If you have formatted the drive until the upgrade of Windows 8 version has been installed, you will not be able to use your upgrade product key to activate Windows 8. To activate Windows 8, you will need to install your previous version of Windows, and then reinstall Windows 8. Help with activation process to contact Microsoft Product activation center by phone.

How to contact a Microsoft Product Activation Center by phone

http://support.Microsoft.com/kb/950929

Why can't I activate Windows?

 

http://Windows.Microsoft.com/en-us/Windows-8/why-activate-Windows

 

Get help with activation errors

 

http://Windows.Microsoft.com/en-us/Windows-8/activation-errors

 

If you have additional questions, feel free to post.

Tags: Windows

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