Can not burn cd or dvd on

I have xp with cd and dvd, I can play, but cannot burn. It dosnt recognize my disk in the drive. He said: "Please insert a disc into drive D or E's Word accessible-incorrect function."

Hi RebeccaRodenbeck,

· Do you have any third-party CD/DVD burning software installed on the computer?

· Do you remember all the recent changes on the computer before the show?

Follow the steps listed in the link below: how to troubleshoot problems that occur when you copy data on a CD - R or CD - RW optical disc in Windows XP: http://support.microsoft.com/kb/324129

With regard to:

Samhrutha G S - Microsoft technical support.

Tags: Windows

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