can not connect to my HP Touchsmart. Maybe the wrong password.

just bought a HP Touchsmart desktop computer. One of my friends came to be implemented and we did the admin username and password. now, I can not connect! I went from values around the thought of my friend may have put numbers in the wrong place and no luck. now, I can't even in the computer. all I see is the login screen. can someone help me please understand where and how I can recover my password?

Hello

sandrabermea wrote:

just bought a HP Touchsmart desktop computer. One of my friends came to be implemented and we did the admin username and password. now, I can not connect! I went from values around the thought of my friend may have put numbers in the wrong place and no luck. now, I can't even in the computer. all I see is the login screen. can someone help me please understand where and how I can recover my password?

If you have not installed anything, but then it's quite simple. Use the option of reset HP Recovery Managerfactory. That will return that your laptop is purchased condition.

You can access the recovery at Startup Manager by pressing the F11 key immediately after pressing the power button on your laptop.

Once you have recovered your laptop be sure to make a password reset disk or flash thumbdrive in Windows and put it somewhere safe.

Here is a link to 11 other ways to reset the Windows password.

Best regards
ERICO

Tags: HP Desktops

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