Can not disable the windows messaging

I am trying to install anti-virus software, but the installation stops because the windows mail is running. However, windows mail does not work. I checked in the Task Manager, and it is not running. I opened the program and the fact that there was nothing there came out. Yet anti virus cannot install because he thinks windows mail is running. It's one of those stupoid programs windows do not have to uninstall and it does not appear in the list of features. So, how can I get rid of him. I need to get my anti virus running.

Hello labirder,

Thanks for posting on the Microsoft answers Forum.

Have you tried to install your antivirus in Mode safe?
To start the program in safe mode:

1. reboot your computer and start pressing the F8 key (it may be a function key different on your computer) on your keyboard. On a computer that is configured to start to multiple operating systems, you can press the F8 key when you see the boot menu.

2. when the Windows Advanced Options menu appears, select Safe Mode, and then press ENTER.

3 log on to Windows by using the administrator account or any account of a user with administrator privileges.

Note: In Safe Mode, your display system and the Bureau will look and perform differently than in Normal Mode. This is only temporary. To return the system to Normal mode, we can simply restart the computer.

Please respond and let us know if this suggestions to get your software installed.

Sincerely,

Marilyn
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think

Tags: Windows

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