Can not do anything; White screen with only the mouse cursor

Similar Questions

• Black screen with only the mouse pointer

  I just bought a Toshiba with Windows 7 laptop. Black screen with the mouse cursor after a few minutes of no use.  It seems to be the activity of the laptop but nothing happens even with a Control Alt Delete. I noticed after like 20 minutes, the windows screen comes back on.  Any ideas to solve this problem.

  Hello

  Since there seems to be a fairly new computer, you should check with the seller and the support from Toshiba
  for possible replacement and/or warranty repairs. Remember that do you more that they can
  It's something that you don't.

  Check with Toshiba support, their books online and the drivers and their known forums
  questions.

  Toshiba - Forums
  http://laptopforums.Toshiba.com/

  Toshiba - Contacts
  http://www.CSD.Toshiba.com/cgi-bin/TAIS/support/JSP/navShell.jsp?CF=su_contact

  Toshiba - drivers - access your model
  http://www.CSD.Toshiba.com/cgi-bin/TAIS/support/JSP/home.jsp?NAV=download

  Toshiba - Support
  http://www.CSD.Toshiba.com/cgi-bin/TAIS/support/JSP/home.jsp

  ----------------------------------------------------------------------------------------------------------------

  If you want to solve the problem:

  Why my screen is black when I start Windows 7?
  http://Windows.Microsoft.com/en-us/Windows7/why-is-my-screen-black-when-i-start-Windows-7

  References to Vista also apply to Windows 7.

  No registration necessary data and re - install Windows 7 might be the best option, but here are a
  few others.

  You can save your files by putting the drive in another computer or an external hard drive enclosure, then
  saving them. Do this using several methods to redundantly. Of course, a real computer
  Shop or the manufacturer of your system can help to recover the files.

  --------------------------------------------------------------

  You can access Mode safe? Repeatedly press F8 as you start? If yes you can try Control Panel
  -Double click - Driver tab - click on UPDATE driver - device Manager - map - graph
  then right click on the device and UNINSTALL - REBOOT.

  Another method to try to get to the desktop (try in normal Windows Mode without failure)
  is CTRL + ALT + DEL and the processes tab find EXPLORER.exe and END PROCESS on it.
  then on the tab Applications - lower right - new task - the type in EXPLORER.exe. Safe mode is
  accessible by tapping F8 as you start several times.

  First check this thread in case it is simple and if not to come back to this thread.

  http://social.answers.Microsoft.com/forums/en-us/vistaprograms/thread/50247d5e-0ae0-446c-A1bd-11287fd1478a

  Black screen problems are extremely difficult to repair and all hotfix is usually a hit or miss
  base. That there is no information on a black screen as there is just a blue screen
  adds to the difficulty. Often using a restore point or Startup Repair will have no effect.
  You can try a google to see the proposed repairs, whom some have worked however these
  cover a wide field of efforts.

  Here's a video of one of them.

  http://www.Google.com/search?hl=en&q=black+screen+of+death+Vista&btnG=search&AQ=f&OQ=&AQI=G1

  Here's another fix
  http://blogs.PCMag.com/SecurityWatch/2008/12/the_mysterious_black_screen_of.php

  You have a window 7 disk? You can try restoring the system to it. If you do not have the
  discs, your system manufacturer will sell them at low prices. Or try in safe mode if you can get
  it.

  How to do a system restore in Windows 7
  http://www.SevenForums.com/tutorials/700-system-restore.html

  You can create a recovery disc or someone else use same version (to do the system restore
  It only needs to be bootable).

  How to create a Windows 7 system repair disc
  http://www.SevenForums.com/tutorials/2083-system-repair-disc-create.html

  ------------------------------------------------

  These require the correct Vista discs since you can not start safe mode.

  Try the Startup Repair tool-

  What are the system recovery options in Windows 7?
  http://Windows.Microsoft.com/en-us/Windows7/what-are-the-system-recovery-options-in-Windows-7

  How to start on the System Recovery Options in Windows 7
  http://www.SevenForums.com/tutorials/668-system-recovery-options.html

  Try Repair Options recovery or a Windows 7 boot disk system

  How to run a startup repair in Windows 7
  http://www.SevenForums.com/tutorials/681-startup-repair.html

  -----------------------------------------------

  Here are a few Google searches where many have found different solutions:

  Vista black screen - check that a 1st
  http://www.Google.com/search?hl=en&source=HP&q=Vista+black+screen&AQ=f&OQ=&AQI=G10

  Vista black screen Solution
  http://www.Google.com/search?hl=en&q=Vista+black+screen+solution&AQ=f&OQ=&AQI

  Vista black screen Fix
  http://www.Google.com/search?hl=en&q=Vista+black+screen+fix&AQ=f&OQ=&AQI

  -----------------------------------------------

  If necessary and you can access all ordinary Windows.

  If nothing works, you can do a repair installation.

  How to start on the System Recovery Options in Windows 7
  http://www.SevenForums.com/tutorials/668-system-recovery-options.html

  How to do a repair installation to repair Windows 7
  http://www.SevenForums.com/tutorials/3413-repair-install.html

  ---------------------------------------------------------------------------

  Another method that works sometimes: at the command prompt, type of Vista startup disk:
  (type in a single line or copy / paste a line at a time and then press enter - do not type)
  parenthesis or "BOLD")

  c:

  cd\

  CD c:\Windows\System32\winevt (there is a space between cd and C :)
  
  Ren LogsOLD Logs (there are spaces between ren and newspapers and Logsold)

  RESTART Windows

  I hope this helps.

  Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

• Boots system to black screen with only the mouse pointer, ChkDsk finds the same mistakes every time, but does not drive.

  My system has the latest updates installed, but it has not restarted when a power failure occurred.  System ran file check at startup and started to only black screen with the mouse.  Sticky Keys dialog box and file sharing is just what works.  System Restore find restore points, but fails with errors.  System repair find anything wrong.  ChkDsk /f and / r always produce the same result with about 30 files deleted from the index, and then these same files recovered orphans.

  I cloned the drive to another and get the same results.

  All modes of security also start to black screen.  CTRL-ALT-DELETE, CTRL-SHIFT-ESC, WIN-E, etc.  do not work.  Only 5xSHIFT brings a dialog of the keys sticky.

  Via a command prompt I can read and write files & folders on the boot partition as if nothing is wrong.  Same thing with shared files on the network.

  I asked about this on the forum to update and have no solutions.  Could someone please help?

  Thanks in advance.

  BestPartyBand,
  I'm sorry to hear that none of the solutions that we offered was able to solve your problem.  I know how very it can be frustrating to have to start all over again with a clean system, especially with the amount of work you have put in get your network configuration.  I have not found anything that could solve your problem without reformatting, unfortunately.  I didn't want to point to one of the articles I sent you a link to (when you start a Windows Vista-based computer, the system may stop responding (hang) at a black screen.)
  http://support.Microsoft.com/kb/946532 this article talks about the corruption of system files in the $Txf directory. This corruption causes a situation of deadlock between the Transactional NTFS (TxF) and the automatic verification process.  I think that is what has happened on your drive hard when the crash occurred.  Here is a good article about this in detail that you might find interesting technically: transactional Ntfs and loss of data
  http://www.articlesbase.com/data-recovery-articles/Transactional-NTFS-and-data-loss-778234.html

  I hope that it works for you, let us know if we can help you.
  Thank you
  ) Gloria
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

• Windows Vista - blank screen with only the mouse pointer at the start - tried everything

  My laptop (Dell Latitude E6500) stopped recently begin correctly recently - one morning, he froze connection so I powered it off and then on again. When he started to I only got a backlit black screen with a mouse pointer - nothing works, clicking or Ctrl Alt Delete.

  So far I have tried the following:
  • Dell Diagnostics tool - no problems found
  • Safe mode - the same thing happens in all modes of security
  • Restore the system using CD of Vista - no restore point
  • Repair the system using the Vista CD - no error
  • Essentially, nothing to do with the Vista CD solved the problem, so I tried the forums

  • I tried to rename the "Logs_bad" event logs and by creating a new "Log" folder in windows\system32\winevt\ - does not set it
  • "I renamed' software ' to 'software_bad' in windows\system32\config\ and 'software_previous' in 'software', as suggested Mr. Bakir in http://www.nuonsoft.com/blog/2009/05/02/possible-ksod-black-screen-of-death-solution-for-windows-vista/, but it did not work.
  • I also tried a few things with Regedit but not had any luck with doing work again.
  • I tried the trick of "StickyKeys" discussed on many forums, but this does not work - I had turned it off or the computer is not grateful for entry; I do not know
  • I copied explorer.exe working copies, taskmgr.exe and winlogon.exe from a broken computer work computer, it did not resolve anything.
  Are there solutions more I can try? There must be something I can replace/remove/change in order to get Starter beyond this point where is seems to 'block '.
  Install a fresh windows isn't really a preferred option.
  Any help would be much appreciated

  Hello

  ·         At what stage of startup you get this black screen?

  I suggest to refer to the link below and check if it helps to resolve the issue.

  http://support.Microsoft.com/kb/977675

  If you have not used the repair which is a system repair option in Windows vista start DVD, you can use it and check if the problem persists.

  To open the Startup Repair refer

  http://Windows.Microsoft.com/en-us/Windows-Vista/how-do-I-fix-a-boot-startup-problem

  For more information about the Startup Repair, refer

  http://Windows.Microsoft.com/en-us/Windows-Vista/startup-repair-frequently-asked-questions

  I hope that helps!

• T satellite - black screen with only the mouse icon

  Hello

  I have a recurring problem in my Toshiba.
  Suddenly after a few updates of Microsoft PC does not start.

  It appears in the login screen just the icon the mouse, nothing else.
  Tried the windows recovery console, but no luck.

  My only solution was the Toshiba recovery image.
  This is the second time already, I get this problem.

  Everything else works fine. Any idea?

  Sorry I put t understand this: + he appears to just the mouse icon login screen, nothing else. +

  What mouse icon that you see?
  You see the Toshiba start screen while turning on the unit?
  Is the system starts up or how you see the mouse icon (whatever that should mean)?

• Inspiron 17 5000 series after loading logo dell 10 windows did not open. It remains to the white screen with only the cursor to move.

  I already tried removing the battery and press the power button. Then connect the plug. Start the computer. Nothing happened.

  By pressing f8, f2 and another f. But nothing happened.

  I don't know how to fix it.

  Can you please help me with this. Thank you very much

  

  Good news! I'm glad your computer works again.

• Im not able to open pages. I have a white screen with just the border sites. Can you help me?

  Im not able to open pages. I have a white screen with just the border sites. Can you help me?

  Hello

  1. did you of recent changes to the system?

  2. what Web browser do you use to navigate the web pages?

  3. do you get an error message?

  Method 1:

  Follow the link below and check if that helps.

  http://support.Microsoft.com/kb/945385

  Method 1: Troubleshoot Internet Explorer.

  http://support.Microsoft.com/kb/956196

  Warning: him reset Internet Explorer settings feature might reset security settings or privacy settings that you have added to the list of Trusted Sites. Reset the Internet Explorer settings can also reset parental control settings. We recommend that you note these sites before you use the reset Internet Explorer settings

  In addition, check out the link below and check if it helps.

  http://support.Microsoft.com/kb/956197/NL

  It will be useful.

• After I loaded Turbo Tax 2011, after that I connect to my PC, I get a blank screen with only the cursor showing. I am on Windows Vista.

  After I loaded Turbo Tax 2011, after that I connect to my PC, I get a blank screen with only the cursor showing. I picked up at an earlier date and reloaded the software TT 3 times with the same result. I tried of caraa start windows Explorer by using the Task Manager, but it does not work.

  Hi AndyCantore,

  Follow these steps:

  Step 1: Start the computer in safe mode and check if the problem persists.

  Start your computer in safe mode

  http://Windows.Microsoft.com/en-us/Windows-Vista/start-your-computer-in-safe-mode

  Step 2: If the problem does not persist in safe mode, perform a clean boot to see if there is a software conflict as the clean boot helps eliminate software conflicts.

  Note: After completing the steps in the clean boot troubleshooting, follow the link step 7 to return the computer to a Normal startupmode.

• When I start with Windows XP Home Edition, the screen appears, only the mouse arrow. Help!

  When I start with Windows XP Home Edition, the screen appears, only the mouse arrow.  Help!

  Hi stevejager,

  ·         Remember to make changes?

  ·         You receive an error when starting?

  ·         Have you tried booting in safe mode?

  Method 1: First of all, we will try to start the computer in last good known Configuration and see if it boots.

  Method 2: If it is impossible to start, try to start in safe mode. If able to start and then try to perform a System Restore, since this is a recent problem that has occurred.

  Method 3: Follow the steps in the below article mentioned.

  Computer stops responding with a black screen when you start Windows XP

• I get the message on the screen, invalid boot.ini.file, booting from C:\windows,can not start window, white screen, need help

  the error on the screen of the invalid boot.ini mpfprojectdir\dev10\src\csharp\projectbase.file come on and outside, white screen, can not re start, the DVD player does not.

  the error on the screen of the invalid boot.ini mpfprojectdir\dev10\src\csharp\projectbase.file come on and outside, white screen, can not re start, the DVD player does not.

  Click on the link below and follow the instructions to create a startup disk best for repair/restoration of Windows CD. A when you're finished, place the disc in the cd rom of the damaged computer and then restart your computer. The computer will automatically boot from the disk. When the menu screen is displayed above and the arrow keys on the keyboard to scroll to ERD Commander, then press ENTER. Allow ERD load. This can take some time. You will be asked to select the operating system to load. If you have only one option will normally be C:\windows. You will also see a screen to configure the network settings. Click Ignore to skip the procedure. RPD will load windows. Once loaded click Start > system tools > repair of system files. Allow the repair. If there is no error detected file click Start > system tools > system restore. Follow the prompts to perform a system restore, selecting the last possible date. Restart the computer without the disc.
  http://www.repairbotsonline.com/tools-and-software-section-F13/best-boot-disk-to-repair-restore-Windows-CD-T192.htm
  I do not vote for me I'm not here for points. If this post helps you, vote. Visit my forum @ http://repairbotsonline.com/

• Even with safe mode Windows 7 error "Windows Explorer has stopped working". Screen is blank with only the specified cursor.

  Using Win 7 Home 64 bit:
  After the connection, I get "Windows Explorer has stopped working" its InPageError says in details
  Auto check solution online does not come to the top with a solution
  the screen is black nothing happens.

  I opened in safe mode, same problem.

  the only thing I can do is ctrl/alt/del and open Task Manager. When I tried to open the new task... Task Manager stopped working

  Request of guid, how to solve this problem. The problem started last night.

  The laptop is Lenovo G550
  Operating system: Win 7 64-bit service pack 1 - home edition

  I can email a screenshot is necessary for the InPageError
  Error state code: c0000185
  Type of media loopholes: 00000003
  OS Version:6.1.7601.2.1.0.768.3
  Locale ID: 1033
  More information 1:c785
  More information 2:c785ae48d9bd3e84e80fe64557c132ac
  Information additional 03:58 d 5
  More information 4:58d5c6fbf156506f476a5bd1fc86cfbf

  Hello

  This problem may be due to one of the following problems:

  • You are using an outdated or corrupted video driver
  • System files on your PC can be damaged or do not correspond with other files
  • You may have an infection of viruses or malware on your PC
  • Some applications or services that are running on your computer may be responsible for Windows Explorer to stop working

  Try the following steps:

  Method 1:

  Try the steps of error: Windows Explorer has stopped working

  Note: the data files that are infected must be cleaned only by removing the file completely, which means there is a risk of data loss.

  Important: the data available on bad sectors may be lost when chkdsk attempts to repair your hard drive.

  Note:

  Ignore them perform a upgrade in Place the link above.

  Also ignore the safe mode and clean boot.

  Method 2:

  We will try to start the computer in mode low resolution and check the status of the issue.

  Low resolution starts Windows using your current video driver, and using the parameters of frequency low resolution and refresh. You can use this mode to reset your display settings.

  Refer to the section:

  Turn on the video resolution (640 × 480)

  You can also check: why is my screen black when I start Windows 7?

  Registry warning: the following steps include changing the system registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article:

  Backup and restore

  http://Windows.Microsoft.com/en-us/Windows7/products/features/backup-and-restore

  It will be useful.

• White screen at the Vista start up... only the mouse pointer, loading the driver freezes on crcdisk.sys loading, sfc/scannow does not work...

  Hello
  I don't know if this is the right place for this post... Sorry if it's not! I had looked online if anyone has the same problem to me, I found similar problems, but not the mine one (but if there is, can you please give me the link?).
  I have a DELL LATITUDE D830's with a dual boot (Ubuntu and Vista). When I run Vista I get the Windows logo and then a black screen with only the mouse pointer.
  Keyboard does not work. I can move the mouse, but can not select anything. No work of Ctr + Alt + Delete.
  I can just turn off the computer. At first I need to press F8 to choose something otherwise I get the black screen.
  If I reboot requesting the automatic restoration of the PC that he asks me the account and work only account is mine a (no administrator available). He then suggested to contact the administrator. I checked the error report and nothing is reported: the system works.
  I have no previous configuration to restore.
  I can access the command prompt. So I tried to write sfc/scannow. The answer is that to complete the process requires to restart the computer and make again sfc/scannow. I restart again, the new order, but I get the same answer...
  When I get the black screen, CPU is not disabled, because after a long time (about 2 hours) the computer restarts itself... If something happens even if I don't know what!

  The only thing I have not tried is to restore Vista from CD... I'm really afraid that this could remove the partition, or crash at startup I have, by removing access to Linux!

  I have a backup of all my files, so no matter if what I have to do to cancel my files, but what I really need is to keep Linux operating.

  So, if you have any suggestions... I'm not good at using the computer, so, please, a solution step by step be really appreciate it!
  Thank you very much

  Paola

  PS No peripherics are connected, the wireless is disabled

  Hi seymar,.

  I suggest that you run a tool to restart system on the computer and check if it works.

  If you have a Windows Vista installation disc, you need to restart (boot) your computer using the installation disc. If you do not restart your computer from the disk, the option to repair your computer will not appear.

  1. Insert the installation disc.
  2. restart your computer.
  Click the Start button, click the arrow next to the lock button, and then click restart.
  3. If you are prompted, Press any key to start Windows from the installation disc.
  Note If your computer is not configured to start from a CD or a DVD, see the documentation provided with your computer. You may need to change the BIOS settingsfor your computer. For more information, see BIOS: frequently asked questions. 4. choose your language settings, and then click Next.
  5. click on repair your computer.
  6. Select the operating system you want to repair, and then click Next.
  7. in the System Recovery Options menu, click Startup Repair.
   
  Check out the link for more information below.
  http://Windows.Microsoft.com/en-us/Windows-Vista/how-do-I-fix-a-boot-startup-problem

  If the previous step fails then I suggest that you run CHKDSK on the computer to check if there are any errors on the hard drive.
  1. Insert the installation disc.
  2. restart your computer.
  Click the Start button, click the arrow next to the lock button, and then click restart.
  3. If you are prompted, Press any key to start Windows from the installation disc.
  Note: If your computer is not configured to start from a CD or a DVD, see the documentation provided with your computer. You may need to change the BIOS settingsfor your computer. For more information, see BIOS: frequently asked questions.
  4. choose your language settings, and then click Next.
  5. click on repair your computer.
  6. Select the operating system you want to repair, and then click Next.
  7. in the System Recovery Options menu, click on the command prompt and type chkdsk command-line /f and wait until the scan is complete and later to restart the computer and check what is happening.

  For more information please visit the link below.
  http://Windows.Microsoft.com/en-us/Windows-Vista/make-system-repairs-from-the-Windows-recovery-environment-from-Windows-Vista-inside-out Important: when running chkdsk on the drive hard if bad sectors are found on the disk hard when chkdsk attempts to repair this area if all available on which data may be lost.

  I hope this helps!

  Halima S - Microsoft technical support.
  Visit our Microsoft answers feedback Forum and let us know what you think.

• Windows starts with a blank screen and a functional mouse cursor

  Recently my HP laptop turned off by itself, when I resarted, I got was a white screen with a functional mouse cursor.

  There is no logon screen or anything just a blank screen. When I'm in safe mode then it will display "safe mode", written in the four corners and the top center of the page other that the version of windows that's died.

  When the laptop starts, it displays the windows XP startup screen then turns off and that's it.

  I don't know where to go or what to do any help would be greatly appreciated.

  Hello

  Have you made changes on the computer before this problem?

  I suggest you to try the steps in the following Microsoft article and check if this may help.

  After the Windows Logo appears or after you log in to Windows, a Windows XP computer can only display the wallpaper, a black screen or a blue screen:

  http://support.Microsoft.com/kb/318027

  For more information, see the following Microsoft article.

  http://support.Microsoft.com/kb/314503

  Hope the information is useful.

• T-200 HP G60-white screen with the arrow of the mouse... Help! I tried a lot of things, but nothing works.

  Help! I was loading some CD last night in iTunes and let run all night. This am, I tried to wake up the PC again to a white screen with a mobile mouse arrow.  I sought the advice so far and found this informative link:

  http://support.HP.com/us-en/document/c03518165

  so I tried 3 of the 4 stages:

  Step 1: reset - MADE - always have a white screen with the mouse arrow.

  Step 2: Unfortunately, I don't have an external monitor

  Step 3: recovery of BIOS - DONE - always have a white screen with the mouse arrow.

  Step 4: reinstall the memory modules - DONE - always have a white screen with the mouse arrow.

  I restarted in Normal mode; In SafeMode... all with the same result = an empty space of the screen, a mobile mouse arrow... but I can't seem to Windows.

  Help, please.

  There are three main ways to restore your laptop to its 'Condition of the factory' - see the document on the corresponding link below.  There is a section to back up your personal files, see the section corresponding to your operating system including a video

  Performing a HP System Recovery - Windows 8

  Perform a recovery of the HP system - Windows 7.

  Perform a recovery of the HP - Windows Vista system.

  Perform a recovery of the HP - Windows XP system.

• YouTube does not play videos in google chrome, I see only black white screen with nothing happening.

  * Original title: youtube

  Hello

  YouTube is not playing videos in google chrome, I see only black white screen with nothing happens

  YouTube works fine under IE

  WATS the problem please say n give solution

  This problem has something to do with Dell Data Vault?

  because after I turn on my machine, I get this message... Service Dell Data Vault has stopped working

  details on dell Vault problem... reference data below

  Signature of the problem:
  Problem event name: APPCRASH
  Application name: DellDataVault.exe
  Application version: 3.9.3.0
  Application timestamp: 54cc0788
  Fault Module name: DellDataVault.exe
  Fault Module Version: 3.9.3.0
  Timestamp of Module error: 54cc0788
  Exception code: c0000005
  Exception offset: 00017126
  OS version: 6.0.6002.2.2.0.768.2
  Locale ID: 16393
  Additional information 1: a539
  More information 2: 18736dd72b4a3074605a116ef5884f1f
  3 more information: c832
  Additional information 4: 3c436c3937586374ee122b3cd7b3def9

  Read our privacy statement:
  http://go.Microsoft.com/fwlink/?LinkId=50163&clcid=0x0409

  PLEASE HELP SOON

  Given that this problem affects Google Chrome, I ask in the forums of Google Chrome: Google Chrome help Forum