Can not download CS5 update of Adobe Application Manager

I bought adobe CS5 creative suite 5 years, but today I can't download and install new versions of Adobe Application Manager.

He said that there is a mistake...

Any idea how fix?


Thank you in advance for you're response

Capture d’écran 2016-01-03 à 19.13.47.png

Hey, Clement,.

El Capitan cause strange behaviour, especially problems with older software. As you may know, CS5 is end of life and has not been tested on the latest operating systems like OS X 10.11. There is no warranty, so that it will work. That said, there are several things we can try.

First, El Capitan has caused some problems with the downloads due to its default security settings. Sometimes the questions like the one you experienced when you tried to download direct updates can be corrected by changing the settings temporarily.

  1. Go to the Apple icon in the menu bar and select "System Preferences."
  2. Click the "Security & Privacy" and make sure the "Général" tab is active.
  3. If the lock at the bottom of the menu is closed, click Unlock. You may be prompted to enter the password for your computer.
  4. Under "allow downloaded applications from" check the rocker next to "Anywhere".

Once you have made this change, try again to download the updates manually from http://www.adobe.com/downloads/updates/. If you are able to apply updates, don't forget to reset your security settings to your preferred level, once you're done.

Still no luck? Let us know if you receive any kind of change in the error message or if it's exactly the same thing, and then we will continue accordingly.

Best,

Del

Tags: Adobe

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