Can not download the drivers and software for my laptop from HP site

Hello world

When I try to download some driver and software for my HP dv3 http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4063&lc=it&cc=it&dlc=it&sw_lang=&product=4217... from HP site the browser tells me who is 'impossible to start download' for most of the files. Sometimes only for a few configurations downloads starts but is too slow, about 9 kb/sec. I tried with different PC but the problem remains. I don't know if it's a question based on my computer or on the HP site. Can someone help me?

Hi rbafkis,

Welcome to the HP Forums!

I would like to take a moment and thank you for using the forum, it's a great place to find answers. You have the best experience in the HP forum, I would like to draw your attention to the Guide of the Forums HP first time here? Learn how to publish and more.

I understand that you are unable to download the software and drivers for your HP computer.

The HP site seems to work very well as I just downloaded on it without problem.

You are able to download from other sites?

Have you tried using another browser to download?

Have you tried running The HP Support Assistant to retrieve updates?

Have you checked your firewall and virus checker setting to make sure it is not blocked?

It could also be a firewall on your router setting.

Have you tried to download from a hotspot or maybe a friends house?

If you are unable to download the software desired, try another computer to download on a USB and then install the updates.

After installing the updates, you have the same problem?

Tags: Notebooks

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