Can not download the update for Windows Media Player in order to play protected files

I am trying to download a digital copy of a movie.  I am told:

You upgrade the Windows Media Player security components to play the files on your computer. Upgrade, please follow the instructions below:

  • Step 1: Click here for the upgrade of security.
  • Step 2: After the upgrade is complete, click on the button 'Next' below.

When I click on the link, it takes me to a page:

http://drmlicense.one.Microsoft.com/Indivsite/en/indivit.asp

It says to click on the upgrade button, but the upgrade button is not clickable.  How can I download this update so I can get my digital copy?  He says I'm in compatibility mode for Windows Media Player for windows 95.  I hope this helps.  Thanks in advance for your help :)

I am trying to download a digital copy of a movie.  I am told:

You upgrade the Windows Media Player security components to play the files on your computer. Upgrade, please follow the instructions below:

  • Step 1: Click here for the upgrade of security.
  • Step 2: After the upgrade is complete, click on the button 'Next' below.

When I click on the link, it takes me to a page:

http://drmlicense.one.Microsoft.com/Indivsite/en/indivit.asp

It says to click on the upgrade button, but the upgrade button is not clickable.  How can I download this update so I can get my digital copy?  He says I'm in compatibility mode for Windows Media Player for windows 95.  I hope this helps.  Thanks in advance for your help :)

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I was wondering... you are totally unable to download the file
on your hard drive? Or... you can download the file to your hard drive
by car, but simply cannot display it?

If you right click the executable for Windows Media Player and
in the menu choose... Properties / Compatibility tab is...
Windows 95, chosen for Compatibility Mode? If_Yes_try
unchecking the box / apply / OK.

It might be the next thread deals with the same issue...
a few ideas:

Problem of downloading a digital film; button on the web page
The security component upgrade does not work
http://social.answers.Microsoft.com/forums/en-us/vistamedia/thread/da05c4f4-0e90-4BAE-992b-238b7cc3f507

Good luck...

Volunteer - MS - MVP - Digital Media Experience J - Notice_This is not tech support_I'm volunteer - Solutions that work for me may not work for you - * proceed at your own risk *.

Tags: Windows

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