Can not download Win 8.1 store - admin account needed, but I am admin... (Dell Inspiron 15R 5521)

Hi all

I had my hard drive replaced in December and it came with Win8 instead of Win8.1. Before the replacement, I have not had any problems updating to Win8.1.

First of all, it took about a month to propose the update Win8.1 - after waiting patiently all updated Windows Update to do, I finally got the message that I could now get the store Win8.1. I clicked on download and after a few seconds, I got an error message that said: "you must use an account with administrator privileges to install Windows 8.1, try to connect with the user of an administrator on this PC account and retry the update.

I checked my settings and from what I can detect, I am connected to my Admin account (I'm also the only user of my PC...). Does anyone have an idea that I could do to get Win8.1?

Thank you!

Yes, he does. The name of the link gives just the initial problem, but I found that later he was to appear in store for many users and not giving them administrator privileges.

Problem

Several users have reported KB2871389 to be usually installed via Windows Update and the Windows 8.1 update appears in the Windows store. Several other users have reported that the update is displayed in the store, but they got the following error message: you must use an account with administrator privileges to install Windows 8.1, try to connect with the user of an administrator on this PC account and try the update again. The cause seems to be that KB2871389 is not correctly loaded from Windows Update or factory settings therefore must be uninstalled and reinstalled manually.

http://dellwindowsreinstallationguide.com/download-Microsoft-Windows-and-Office/Download-Microsoft-Windows/upgrading-to-Windows-8-1-from-Windows-8-0-via-the-Microsoft-store/Windows-8-1-doesn ' t-show-up-in-the-store-after-kb2871389-is-installed/

Tags: Dell Software

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