Can not export photos from my iPhone 6 on my PC

Need help. I have about 2 500 photos on my iPhone 6. Running ios 9.3.2.  For some reason, I can't get my apps based on PC to recognize exist it of these photos on my iPhone. I tried to import them using Photos from Microsoft and Picasa.  Both apps see the iPhone but cannot find pictures. I'm puzzled.  Any help would be appreciated.

Thank you

Andy

Here we explain how to transfer the photos from your iPhone and iPad for Windows 10

http://www.IMore.com/how-transfer-your-iPhone-and-iPad-photos-Windows-10

Tags: iPhone

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