Can not find Bluetooth device

Whenever I click on bluetooth settings he throws me on the parameters of laptop and can not find the device that is a forum... Help, please

Hello Joseph,.

Thanks for posting your question on the Microsoft community.

I would like to know some information about the problem so that we can help you better.

You did it all change software on your computer before the show?

Thank you for details on the issue.

This problem can occur either because of corrupt device drivers or incorrect device settings.

I would suggest trying the following methods and check if it helps.

Method 1:
Run the hardware and devices Troubleshooter and check. Please follow these steps:

a. press Windows + C keys and click on research.

b. type Troubleshooting in the search box, click on it in the search results.
c. click 'show all' and then click 'hardware and devices'.
d. click on 'Next' and follow the on-screen instructions.

If this does not help, use method 2.

Method 2:
Please use the suggestions in this article and check the issue.
Reference:
Why isn't Windows find my Bluetooth or other wireless device?
http://Windows.Microsoft.com/en-us/Windows-8/why-isn ' t-windows-conclusion-device

I hope this information helps.

Please let us know if you need more help.

Thank you

Tags: Windows

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