Can not get a sound in Windows Media Player
Original title: How can I see my media files?
I would like to see some video media files, I have downloaded onto my LG Shine of cel phone and when I go to view them with Windows Media Player there is no sound... these files have an extension of ".3g2"... also named as files BLT or 3GPP2 video/Audio files... How to make some audio?... This has to do with codecs?
Hello
Please join Microsoft Community where you can find the necessary information on Microsoft products!
1 did you do changes on the computer before the show?
2. do you receive any error messages?
3 is the issue limited only to Windows Media Player?
Settings in Windows Media Player, some corrupted codecs are some of the reasons for which you can not get audio in Windows Media Player.
I suggest you follow the steps mentioned below:
Method 1: Check the volume settings in Windows Media Player
See the site:
Change volume settings in Windows Media Player
http://Windows.Microsoft.com/en-us/Windows7/change-volume-settings-in-Windows-Media-Player
Method 2: Run the troubleshooter
See the site:
Open the troubleshooting Windows Media Player settings Troubleshooter
http://Windows.Microsoft.com/en-pH/Windows7/open-the-Windows-Media-Player-settings-Troubleshooter
Method 3: Install the necessary codecs
See the site:
Codecs: Frequently asked questions
http://Windows.Microsoft.com/en-us/Windows7/codecs-frequently-asked-questions
Warning: Using third-party software, including hardware drivers can cause serious problems that may prevent your computer from starting properly. Microsoft cannot guarantee that problems resulting from the use of third-party software can be solved. Software using third party is at your own risk.
I hope this helps. If the problem persists, let know us and we would be happy to help you.
Tags: Windows
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Hi Carl,
Thanks for posting your query in the Microsoft Community.
You cannot hear sound on Windows Media Player. It can be difficult when something that is important to you does not work as expected. It's pretty simple and we're here to help you solve the problem. We work as a team and get this sorted out.
Please answer these questions-
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(2) what exactly happens when you try to play a media file?
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I would like more information about the issue.
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========================================
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Cannot get sound on Windows Media Player. Any help would be greatly appreciated. Thank you.Hello
1 did you do changes on the computer before the show?
2. do you receive any error messages?
3 is the issue limited only to Windows Media Player?
4 is the issue limited only to specific folder or with all files?
Sorry to hear that.
Settings in Windows Media Player, some corrupted codecs are some of the reasons for which you can not get audio in Windows Media Player.
Method 1: Check the volume settings in Windows Media Player
See the site:
Change volume settings in Windows Media Player
http://Windows.Microsoft.com/en-us/Windows7/change-volume-settings-in-Windows-Media-Player
Method 2: Run the troubleshooter
See the site:
Open the troubleshooting Windows Media Player settings Troubleshooter
http://Windows.Microsoft.com/en-pH/Windows7/open-the-Windows-Media-Player-settings-Troubleshooter
Method 3: Install the necessary codecs
See the site:
Codecs: Frequently asked questions
http://Windows.Microsoft.com/en-us/Windows7/codecs-frequently-asked-questions
Warning: Using third-party software, including hardware drivers can cause serious problems that may prevent your computer from starting properly. Microsoft cannot guarantee that problems resulting from the use of third-party software can be solved. Software using third party is at your own risk.
I hope this helps. If the problem persists, return and I will be happy to help you.
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