Can not hear people talking when playing a dvd in windows media player. Can hear the background music but no voice

When I play a dvd in my computer, regardless if it is the drive of 'E' or 'F', you can not the voice of the people speaking.  But you can hear background noise etc.  Just can't get the voice of the talking. Crazy ha?  It is not sensible.

Hi the kidd.
 
1 are the original DVD where have they been burned?
2. not this problem occurs during playback of the audio files on the drive of the computer?
3. What is the file format of the files on DVD?
4. from when are you facing this problem?
5. does happen with mp3 files?
6. the DVD there included language options?
      
I suggest following these steps suggested below and check if this solves the problem.
 
Step 1:
 
Try the effect parameters to Turn Off the SRS WOW in Windows Media Player.
 
Follow the steps below to do the same. Another user seems to have solved a similar problem by disabling SRS WOW effects.
 
a. Click Start, click all programs and then click Windows Media Player.
b. in playback mode, right-click an open space in the player
Tips: If the player is currently open and that you are using the library, click the view, then choose now play to switch to game mode now.
c. point to enhancements, and then click SRS WOW effects.
d. "SRS Wow effects" Panel appears at the top. From there, you can turn off the feature.
 
Step 2:
 
Try to run the troubleshooting of Audio playback and check if this may help.
 
a. open the Troubleshoot utility to play a sound by clicking the Start button, then Control Panel.
(b) in the search box, type troubleshooting and then click Troubleshooting.
c. under hardware and sound, click on the audio playback problems.
d. If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.
 
Audio playback convenience open
http://Windows.Microsoft.com/en-us/Windows7/open-the-playing-audio-Troubleshooter
 
A workaround to resolve the problem, you can follow the steps below.
 
a. Click Start, type Sound in the box to start the search.
b. click sound in the results of search at the top of the start menu.
c. click the reading notice the check mark next to the default device. For most users, the default device is speakers. Make sure that the audio settings are configured as expected.
 
Then, you can check you have connected the correct speakers to outputs of your sound card, some sound cards have several outputs for front and rear speakers and even subwoofers, check them out.
 
You can also check if your sound card has its own table of sound mixing or program effects. Some cards have a program outside the Windows speaker beside clock volume icon. Some programs may have set up your speakers for surround, double check windows audio configurations and your sound card audio for Dolby Surround options and enabled and try to turn them off.
Thank you, and in what concerns:
I. Suuresh Kumar - Microsoft technical support.

Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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