Can not install the kb2481109 update, see log attached
Can not install the kb2481109 update, see below
1.328: 11:36:42.796 24/08/2013 (local)
1.328: c:\161c59ea6306a628592717476ee96b\update\update.exe (version 6.3.13.0)
1,344: hotfix started with following command line:
1,344: in function GetReleaseSet, line 1240, RegQueryValueEx failed with error 0x2
1515: C:\WINXP\system32\mstscax.dll is present
1515: condition succeeded to the Presence.RDCInstallBlock.Section section in row 1 prerequisites
1515: FileVersion C:\WINXP\system32\mstscax.dll is less than 6.0.6001.0
1515: condition in Test.RDCInstallBlock.Section failed with the fist
1515: Check condition for line 2 of prerequisite returned FALSE
1515: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
1,515: KB2481109 Setup has encountered an error: Setup cannot continue because one or more prerequisites required to install KB2481109 failed. For more details, check the c:\winxp\KB2481109.log log file
1,562: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
1,562: Setup cannot continue because one or more prerequisites required to install KB2481109 failed. For more details, check the c:\winxp\KB2481109.log log file
38.890: message displayed to the user: Setup cannot continue because one or more prerequisites required to install KB2481109 failed. For more details, check the c:\winxp\KB2481109.log log file
38.890: user input: OK
38.890: Update.exe extended error code = 0xf0f4
38.890: Update.exe return code was masked to 0 x 643 for MSI custom action compliance.
Hi Keith,
I would have you look at the article-
http://support.Microsoft.com/kb/958051#top
http://support.Microsoft.com/kb/883824
http://support.Microsoft.com/kb/822798#top
Important: This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:
How to back up and restore the registry in Windows
http://support.Microsoft.com/kb/322756/
Make sure that you back up the data on the computer before you continue.
Thank you.
Tags: Windows
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