Can not install the new update

Hi, I use windows 8.1.

My Skype cannot be used at present. Pop message 'the old Skype 7.8 version can not be delete' while I install the new version by the message on Skype application.

I got through all the files and make sure you all relate file has been remove. But I can not install the new version. How can I update the window to desktop?

Thank you

Run the following program to remove traces of Skype from your system, which should allow you to reinstall the program:

http://www.pcdust.com/downloads/SRT/SRT.exe

Tags: Skype

Similar Questions

  • "windows can not find the new updates" when you click check updates

    Hello, I'm sorry for the confusion caused with my previous post. The error I got is 'windows can not find the new updates' when you click check updates. It displays a notification to install the new updates on the desktop and displays the 80072EFD error code. Please help me to get this resolved. Its 32-bit windows 7.

    OT:

    Windows

    First, update your anti-virus software and run a scan completes. Then:

    If you have not already seen it this article, it may be interesting to read through to check it out - http://windows.microsoft.com/en-us/windows/windows-update-error-80072efd#1TC=windows-7

    If it still fails to run the resolution of the problems of Internet connection (from Control Panel) and see if that finds & correcting something. More details here - http://www.dummies.com/how-to/content/how-to-troubleshoot-windows-7-internet-connection-.html

  • Can not install the kb2481109 update, see log attached

    Can not install the kb2481109 update, see below

    1.328: 11:36:42.796 24/08/2013 (local)
    1.328: c:\161c59ea6306a628592717476ee96b\update\update.exe (version 6.3.13.0)
    1,344: hotfix started with following command line:
    1,344: in function GetReleaseSet, line 1240, RegQueryValueEx failed with error 0x2
    1515: C:\WINXP\system32\mstscax.dll is present
    1515: condition succeeded to the Presence.RDCInstallBlock.Section section in row 1 prerequisites
    1515: FileVersion C:\WINXP\system32\mstscax.dll is less than 6.0.6001.0
    1515: condition in Test.RDCInstallBlock.Section failed with the fist
    1515: Check condition for line 2 of prerequisite returned FALSE
    1515: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
    1,515: KB2481109 Setup has encountered an error: Setup cannot continue because one or more prerequisites required to install KB2481109 failed. For more details, check the c:\winxp\KB2481109.log log file
    1,562: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
    1,562: Setup cannot continue because one or more prerequisites required to install KB2481109 failed. For more details, check the c:\winxp\KB2481109.log log file
    38.890: message displayed to the user: Setup cannot continue because one or more prerequisites required to install KB2481109 failed. For more details, check the c:\winxp\KB2481109.log log file
    38.890: user input: OK
    38.890: Update.exe extended error code = 0xf0f4
    38.890: Update.exe return code was masked to 0 x 643 for MSI custom action compliance.

    Hi Keith,

    I would have you look at the article-

    http://support.Microsoft.com/kb/958051#top

    http://support.Microsoft.com/kb/883824

    http://support.Microsoft.com/kb/822798#top

    Important: This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:

    How to back up and restore the registry in Windows

    http://support.Microsoft.com/kb/322756/

    Make sure that you back up the data on the computer before you continue.

    Thank you.

  • I can not install the "Security Update for Microsoft Silverlight (KB2636927) ' get the error code"656»»"

    I can not install the "Security Update for Microsoft Silverlight (KB2636927) ' get the error code"656»»"

    I would like to reinstall the version the most recent, but before to do that click on the "fixit for me" button on the bottom of the page to

    http://support.Microsoft.com/kb/2608523

    Latest version

    http://www.Microsoft.com/getSilverlight/get-started/install/default.aspx

  • can not install the latest updates KB2572073, KB2633880 and KB2515884

    Why can not I have problem installing the latest updates KB2572073, KB2633880 and KB2515884 tried multiple times and may not always install it they follow poping

    Hello

    I suggest you follow the troubleshooting steps form the article and check if it helps.

    Windows Update or Microsoft Update repeatedly offers the same update

    http://support.Microsoft.com/kb/910339

    Registry warning

    To do: Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:

    322756 (http://support.microsoft.com/kb/322756/)

    How to back up and restore the registry in Windows

    When you disable Antivirus:

    Important note: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you should not disable your antivirus software. If you need to disable temporarily to install other software, you must reactivate as soon as you are finished. If you are connected to the Internet or a network, while your antivirus software is disabled, your computer is vulnerable to attacks.

  • I can't install the new update 12.3.3

    Hello, I have problem with the new i Tunes 12.3.3 update I can't implement it this side there is a problem with this windows package install a problem need to make this facility in competition could not be executed. Your provider of personnel support or package so how fix it?

    Disable your antivirus software temporarily and then to update iTunes.

  • I can not install the new version of lightroom cc

    I'm trying to update lightroom lightroom 5 cc new version through cloud adobe creative and only gives me the option to install.

    When I run install adobe creative cloud tells me that is installed but can not find this on my computer and still the version 5 installed.

    If the installation was successful, you should have 2 Adobe Lightroom CC version (2015) and Adobe Lightroom 5.x - you will need to uninstall Adobe 5.x to remove it.

    Windows Adobe Lightroom CC appears just as Adobe Lightroom, while the LR Adobe 5.x displays the version number in the list of the app.

  • I can not install the necessary updates on my computer.

    I have the symbol of yellow shield on my task bar indicating that the updates are ready to be installed. I try to install but constantly the error message. The update is for the new windows. Configuration of the message error States could not verify the integrity of files needed for the installation. Make sure the Cryptographic Service is running on this computer "." My cryptographic services is set to auto.
    Now, I am also unable to use my Messenger I get a message to update to the latest to continue. This will not install.
    I use windows xp home addition.

    Also try the following MS KB article:

    http://support.Microsoft.com/kb/822798

    As suggested in the article, test after the use of each method.

  • Impossible to uninstall java and can not install the new version

    I tried to uninstall the Java Update (7.07.0) and which does not seem funny (7.07.0) the program uninstall in victory. 7 lists this update 128 meg. in size.

    I have a couple of other programs and drivers will not uninstall, but they give me a code error or the reason why it will not uninstall. will deal with them latter.

    This computer I bought used and had some virus top problems, however, cleaned the drive with every thing under the Sun to make sure that this should not be a problem, I am running Windows security essentials. operating system is Win 7 Edition home premium Service PK. 1.

    I came across this error after cleaning the virus disc and went to uninstall java on the advice of technical support of windows information. on uninstalling Adobe flash player and Java after the removal of virus.

    Thanks in advance for anything that is useful on it, and have a great and happy new year!

    E-mail address is removed from the privacy *.

    If the PC was delivered used, the first thing you should have to do a restore to factory state using the recovery disks of the decision makers, or the restore partition hidden, since you don't have any idea what the origonal user could have made on the pc for example kiddie "pawn."

    In all cases you don't uninstall the earlier version, you the last version which removes any previous version in the update/install process

  • I can not install the application update.

    I'm trying to update the CC app, but get "Update failed". Because there is another application of installation running. But I can't find that one. I get this error code: U44M1P36

    I tried several times but I still can't... Someone out there who have an advice for me?

    Hello

    Please see:

    Update of chess all the apps - U44M1P36 error message

    Do not install updates | Failure to update or U44M errors

    hope this helps!

  • Can not install the last update KB 2416447 - sending information to microsoft, they say that my ID is expired

    How can I get this thing to install or choose to not install it at all. It keeps popping up to install

    Choose one or two-online http://answers.microsoft.com/en-us/Search/Search?SearchTerm=kb2416447&CurrentScope.ForumName=Windows&CurrentScope.Filter=windows_xp-windows_update&askingquestion=false

    ===========================

    You will find support for Windows Update in this forum: http://answers.microsoft.com/en-us/windows/forum/windows_update

  • I can not install the KB2530548 update on laptop with Vista SP2

    I use a laptop with Vista SP2 - cannot update and install the following KB253 548 and switch of IE8 to IE9

    Hi DericKemp,

    1. what happens when you try to install the update?

    2. you receive messages or error codes?

    You can check which version of Internet Explorer is installed on your computer.

    Find out what version of Internet Explorer you are using

    Step 1:

    You can read the following article and try to reset the Windows Update components and check.

    How to reset the Windows Update components?

    Step 2:

    You can also check out the following link and try to install the stand-alone update package.

    A security update cumulative for Internet Explorer 9 on Windows Vista (KB2530548)

    Hope this information is useful.

  • Can not install the new version of FlashBuilder

    Install all the programs of the CS 6 on my mac successfully. I used to have the CS before 5. I deleted the CS 5 apps and Flash Builder 4.5 also.

    But he says he's still conflicts with another or a version installed the installer refuses to install FlashBuilder. But I deleted this version. So what is wrong?

    If you've deleted applications that is not the right way to remove them.  You must uninstall, not delete.  Uninstall what you have and then use the cleaning tool.  Then focus on the reinstallation of the software.

    Adobe Creative Suite cleanup tool

    helps resolve installation for CS3 thru CS6 and creative cloud problems

    http://www.Adobe.com/support/contact/cscleanertool.html

  • Can not install the new copy of windows xp home edition

    A friend has built a computer for me and my friend it works for me.  Everything goes ok, then it stops working because the friend has installed a pirated copy of Windows XP Professional on this topic.  OK, I'm a little angry, but I can cope.  I had bought a new copy, never been used before, Windows XP Home Edition a couple of years to my old copy that I ended up not using.  When this happened, I thought it would be great, I could install that.  So, I turn on my new computer and let it boot.  When it comes to the screen, saying that I don't have an authentic copy of Windows installed, I open my CD drive, and then press the button so he can go back into the computer.  I have no mouse or keyboard control so I can't select all and nothing happens after that the disk will inside.  Nothing, I can't even hear anything running.   I would try to solve this problem without having to take Office Depot where they charge me $ 99 for "try" to fix it.  I don't have a job, so fix me it is my only option.  Any help out there in the cyberland?  Thanks for any help.  I'm on my dad's computer if you're wondering how I'm even able to send this way.  Laughing out loud

    I do not understand what you're doing or why nothing seems to happen, but the fundamental question that you have, it's that you cannot "upgrade" from XP Pro to XP Home.

    Assuming you can still start Windows (even if you get the notice that it is not authentic), copy all your data on some external support (external drive, USB flash, CD, DVD) and then perform a new installation of XP Home.  Once Windows is installed, you need to restore these data and you will need to re - install applications (programs) that you have installed (for example, Microsoft Office), so you'll need to find the installation for the applications media.

    Because it is a home-built computer, you must obtain all the necessary drivers on the web sites of various hardware manufacturers.  Most likely you will need are motherboard (chip), display (video), (audio), network (including wireless and modem) and any device (e.g., printers).

    Use the computer that you use to post here in order to download drivers and save them to a flash drive or burn them on a CD.

    I guess that your boyfriend (ex?) didn't give you all the documents with the computer (e.g., the motherboard manual or manuals for other equipment he installed).  If you can enter in your current Windows installation, click Start > run > msinfo32 > OK.  Click on the 'Components' category and look at the different devices to determine their models and manufacturers.  Motherboard information (you need to get the drivers of chip set) is not indicated in msinfo32.  Use BelArc Advisor (free)

    How to do a clean install of XP:

    http://www.theeldergeek.com/xp_home_install_-_graphic.htm
    http://michaelstevenstech.com/cleanxpinstall.html

    Don't forget - when installing from a Windows XP CD, you'll probably not the current service pack (service pack 3) and you will certainly not have current security patches.  You too have an antivirus.  Get instant access to Windows Update (do not go to other websites) and download critical updates.  Probably, this will take time and may require several reboots and go back to Windows Update.  When all updates have been installed, install an antivirus.

    If you are willing to pay for an anti-virus, eSet NOD antivirus (not the "suite").  Otherwise, I suggest Microsoft Security Essentials or Avira AntiVir Personal.  At some point after that things are settled down, you should also get the free versions of MalwareBytes Anti-Malware and SUPERAntiSpyware.  You don't need the "pro version" that work all the time; You must only update and run these scanners on a periodic basis just to be sure that you have not picked up a malware that is slipped beyond your anti-virus.

  • I am a paying member, but CC now shows as members of "Free". Can not install the new application.

    Hello, I was a CC customer for about a year.

    I have an automatic payment will monthly and it happened exactly on the day, every month. But a few weeks ago my App CC began to show the button 'Try' instead of 'Install '.

    I can use and update previously installed applications, but not new. I need to reinstall my system - in the hope that it fixes many other technical problems I have with CC - and I would like to have my fixed subscription before I do it.

    I tried to chat with a technician, but I've been on a queue for more than an hour, I was hoping someone could help me here

    Thank you very much

    Cédric

    Solved, it turns out the CC app automatically me signed with an old account (preferably probably some saved) and got totally confused, blocking some applications, let others work

Maybe you are looking for