Can not re - install Photosmart C4480 and get the error "printer is offline and error 41"

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  HI, John Angelo2,.

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  Read the information that you do not say what Antivirus you use, which can also be the cause of the problem with Windows defender.

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  Hello

  The feedback forum is for feedback on the Forums for answers and no technical assistance.

  This should ask in the answers – Windows Forums for your version of Windows.

  Answers - Windows Forums
  http://answers.Microsoft.com/en-us/Windows

  ===================================================================

  It's for Windows 7, but Vista is very similar.

  References to Vista also apply to Windows 7.

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  BE VERY CAREFUL IF YOU USE THIS ONE:

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  How to enable or disable the built-in Windows 7 Administrator account
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  Use the hidden administrator account to lower your user account APPLY / OK and then lift it to ADMIN.
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  How Boot for Windows 7 System Recovery Options or use a Windows 7 boot disk.
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  I can also be reached at * address email is removed from the privacy *.

  Hello Jimmie Jr.,

  The problem is that the software or programs that have been created for the previous operating systems such as Windows 95/98/XP have no way to correctly work with an operating system like Windows 7 that did not exist when the programs were written. Windows Vista and Windows 7 have been written on a different kernel of Windows 95 and Windows XP. However, you can try compatibility mode and if this does not work you can try using a virtual machine to run the software. Much of the time the software publisher will publish updates to make old software work with newer operating systems.

  If the program is not compatible, then you try to install and run the program in compatibility mode.

  Use the following steps:

  (1) right click on the program

  2) click Properties

  3) click on the Compatibility tab

  (4) select run this program in compatibility mode and select Windows XP or other system that the program has been run successfully operating.

  Check out the link here: make sure to run older programs in this version of Windows

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  If compatibility is not successful, then try and self-test program compatibility issues:

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  If you are running Windows 7 Professional or Ultimate version, install Windows Virtual PC and Windows XP mode (http://www.microsoft.com/windows/virtual-pc/default.aspx) and run your software in Windows XP.

  If you run Windows 7 Home Premium, try VirtualBox (www.virtualbox.org) or VMware Player (www.vmware.com), or any other software virtualization part 3^rd and install a separate copy of Windows XP (family or professional edition) for this purpose. You can find the virtualization software free that will run on Windows 7 Home Premium.

  Hope this helps you understand better.

  Sincerely,

  Marilyn
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think

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