Can not remove the use right click menu in XP

If I try to right click on the name of the file in the menu drop-down (favorite or content of the record) I get endless hourglass, drop dwon containing DELETE appears, but I'm not allowed to select delete while the hourglass is running.  Finally, everything stops but no way to delete. Help, please!  Thank you!

Hi DrewWatson,

·         Do other options in the menu drop-down work well?

·         The delete option is greyed out?

·         Since when are you facing this problem?

·         The overall performance of the computer is fine?

Step 1: Try to start the computer in Safe Mode to check the issue. It could be a third-party program that could cause a problem.

Step 2: If no problem occurs then try to perform a clean boot in order to find the cause of the problem. The following article should guide you on the exact path of troubleshooting.

Perform a clean boot to determine if background programs interfere with your game or program

Note: Make sure that you put the computer to a Normal startup once you are finished.

Tags: Windows

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