can not reset hotmail acct due to security issue is offline now

In hotmail, while I have reset my password that I locked myself out of my acct and not when I try to reset my password I tells me that my security question is both inactionable and incorrect to this effect, try another question.  Its my only question and its broken.  So how to regain control of my account I had this acct for 15 years or more and have saved countless important messages and passwords for a multitude of things, please help.  My current backup email for this problem is: * address email is removed from the privacy * and the response of the use of the automatic system recovery doent work, was who has been trying for more than 8 weeks of frustration.

Hello

Answers is a peer group supported and unfortunately has no real influence on Hotmail.

HotMail has its own Forums, so you can ask your questions there.

Windows Live Solution Center - HotMail - HotMail Forums Solutions
http://windowslivehelp.com/

Hotmail - Forums
http://windowslivehelp.com/forums.aspx?ProductID=1

Hotmail - Solutions
http://windowslivehelp.com/solutions.aspx?ProductID=1

How to contact Windows Live Hotmail Support
http://email.about.com/od/hotmailtips/Qt/et_hotmail_supp.htm

Windows Live Hotmail Top issues and Support information
http://support.Microsoft.com/kb/316659/en-us

Compromised account - access unauthorized account - how to recover your account
http://windowslivehelp.com/solution.aspx?SolutionID=6ea0c7b3-1473-4176-b03f-145b951dcb41

Hotmail hacked? Take these steps
http://blogs.msdn.com/b/securitytipstalk/archive/2010/07/07/Hotmail-hacked-take-these-steps.aspx

I hope this helps.

Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

Tags: Windows

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