Can not scan (HP Scanjet G4010) for printer (HP Deskjet 6980) since my Mac OSX 10.9.2 update

Similar Questions

• Why can't scan my document with my printer hp deskjet 2050A

  Dear microsoft, I can't scan a document with me hp 2050 deskfet has.

  Hello Ella,.

  Thanks for posting your query on the Microsoft Community.

  According to the description of the problem, you are unable to scan your document with the HP Deskjet 2050 printer. To scan a photo or a document from the Control Panel on your computer, make sure the computer is turned on, the long printer driver is installed and the HP printer is connected to the computer with a USB cable, a cable network (Ethernet) cable, or on your local wireless network. If one of them is missing then it might be a chance that it will not scan.

  I would be grateful if you can provide us with the following information to help us better understand the issue.

  1. It was working fine before? If Yes, did you significant changes before the show?
  2. Are all the device drivers and updates of Windows updated?

  Try the steps in the following methods and see if it helps you to solve the problem.

  Method 1

  This tutorial is designed to help you identify and fix common printer problems in Windows, including print errors, print spooler errors, and other issues that could prevent you from printing.

  Solve printer problems

  http://Windows.Microsoft.com/en-in/Windows/printer-problems-in-Windows-help#fix-printer-problems=Windows-7&V1H=win8tab1&V2H=win7tab1&V3H=winvistatab1&v4h=winxptab1

  Method 2

  If the problem persists, I recommend that you completely uninstall the part-time driver that has been installed on your computer and then download the latest driver on the printer again manufacturer site.

  Step 1: Try to remove the printer by following the steps described in the following Microsoft Article.

  http://Windows.Microsoft.com/en-us/Windows7/install-a-printer

  Step 2: Find and install printer drivers in Windows 7.

  http://Windows.Microsoft.com/en-us/Windows7/find-and-install-printer-drivers

  Additional information:

  You can consult the HP article to know how to scan a document.

  How to perform a scan: from the control panel

  Get back to us with all the required information and the result of proposed suggestion, we will be happy to help you further.

  Kind regards

• How can I install Windows 7 drivers for printer hp deskjet 9300?

  Original title: Hp deskjet 9300 device and windows 7

  I would like to install printer hp deskjet 9300 witn lafenetre 7 and I CN not find driver.

  If you can help me, I'd appreciate it.

  Hello

   

  You can download HP DeskJet 9300 printer drivers from the following links.

  If you have the 64-bit operating system, download the drivers from this link:

  http://h20000.www2.HP.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=us&prodNameId=295932&prodTypeId=18972&prodSeriesId=295930&swLang=8&TaskID=135&swEnvOID=4063

  If you have the 32-bit operating system, download the drivers from this link:

  http://h20000.www2.HP.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=us&prodNameId=295932&prodTypeId=18972&prodSeriesId=295930&swLang=8&TaskID=135&swEnvOID=4062

  To determine whether a computer is running a 32-bit version or the 64 bit version of the Windows operating system, see this link:

  http://support.Microsoft.com/kb/827218

  You can download the Manual of HP DeskJet 9300 printer from this link:

  http://h20000.www2.HP.com/bizsupport/TechSupport/DocumentIndex.jsp?lang=en&cc=us&ContentType=SupportManual&prodTypeId=18972&prodSeriesId=295930

  I hope this helps!

• Can not scan to my MacBook Pro from my Deskjet 3050 a mistake: machine not found.

  Hello

  I need help. I just plugged in and installed the software for my deskjet 3050 a yesterday. All print and eprinting functions work fine, however, the option scan says: "not found computer. Make sure that the HP software has been installed on the computer. "I don't know what to do from here. I use it on my wifi connection. However, I also tried with the printer plugged into my MacBook Pro directly. I am running the most recent update. (not sure of the number). Please notify.

  Thank you!

  Hi stewcf,

  Thank you for your quick response!

  To see how to scan in your 10.7 system just click here. I realize account as the said document to 10.8 but the steps would be the same for your system 10.7.

  If scanning your Mac works without error, I would try you power cycling of the network.

  To do this, I would like that you completely turn off your Mac and your printer. Once they are off, go to your router, pull out the power cord on the back for 30 seconds. Once 30 seconds have elapsed, plug the router in and wait for the lights to return to normal (this may take up to 5 minutes). Once the router is back please turn your Mac back on your printer and then once everything is set, please try again the analysis of the front of the printer.

  I would like to know how everything goes!

• HP Officejet 150: Can not scan wireless

  I have a HP all-in-ONE Officejet 150 and that you are unable to scan wireless.  Right now, I can't even the bluetooth icon to turn blue, although it said that the radio is on.  I took my old printer because of such problems.  I handed to factory, combined with my Sony computer, but it does not recognize my computer.  Suggestions?  I can use a cable and get it to the scan, but that defeats the purpose of bluetooth technology.

  Hi @Dragonbebe,

  Welcome to the HP Forums!

  I understand that you can not scan wireless with your mobile printer HP Officejet 150. I'm happy to discuss this issue for you!

  This printer can only scan with the printer cable USB is plugged. As the wireless Bluetooth connection is strictly to be printed. Please see the user's Guide, for more information your printer.

  If this, or one of the posts on this thread, helped you to solve the problem, please click 'Accept as Solution' said post. To show you 'like', or that they are grateful for my post, please click the thumbs upwards below. If there is anything else I can do to help, please don't forget to let me know!

  Hope that answers your question and have a nice day!

• Photosmart 7520 e ALL-IN-ONE: can not scan to e-mail BLAH display panel eprint photosmart 7520 e all-in-one

  my printer can not scan to e-mail to printer display panel in the months ago very well but right now not working it says unable to connect to web services (work wireless) how fix it please help

  How to check it

• OfficeJet Pro 8620: can not scan from my printer on my computer

  Hello. My computer recently downloaded windows 10 and since then I can not scan from my printer to my computer (although I can scan my computer on my printer).  I get the following error message (and hp scan doctor found no problems): "the analysis could not be performed because of one or more of the following problems: - computer connection is lost, the application of scanning the computer is currently in use, OCR application - is not installed on the computer.

  Is there a way to fix this?

  Thank you!

  Hello

  Thank you for using the HP forum.

  You can download and install the software COMPLETE features of HP printing for your operating system:

  http://support.HP.com/us-en/drivers/selfservice/HP-OfficeJet-Pro-8620-e-all-in-one-printer-series/5367611/model/5367613#Z7_3054ICK0K8UDA0AQC11TA930C7

  Once you have downloaded and installed the software, FULL of features, you will be able to print and scan.

  How to scan to computer

  Once you have installed the software,

  1. click the printer (on your desktop) and it will bring up the HP printer Assistant.
  2. in the menu analyze, there is a 'manage Scan to Computer', click on that.
  3. make sure that 'enable' the Scan of the computer. Also check the tab "Automatically start Scan of the computer when I connect Windows" is to check if you want to have this feature permanently. (an example is shown below)
  

  

  Hope that helps.

• Can not scan wireless to the printer to the computer

  I can't scan my Photosmart Wireless B110 printer wireless to my laptop using Windows 7 IE. I can scan wireless using the laptop, which shows that the system can work. It allows to analyze all right, but it just stopped and I tried everything I can find on the site of HP. I deleted the printer and that restored it and I uninstalled all the software and tried to reinstall it but kept getting fatal error message saying that there is a newer version of the same software already on my computer, even though I had removed everything I could find with the name of HP on this subject!

  A specific problem seems to be that the laptop will not recognize the IP address of the printer so that every convenience store programs think that the printer is not installed so I can print wireless from laptop and scan also. I would appreciate your help to be able to scan from the printer and hopefully discover why the IP address is not recognized.

  Thank you for your answer fast (I'm not used to it as you can see from my previous posts!).

  I got the same error message when I pressed the icon Apps so I went to reset the static IP address, as you suggest. The box that says 'Suggests a manual IP' is grayed out so I gave the IP as it was. Then, I moved the section DNS server under which I had left empty as suggested in the other post I had followed. I put the 8s and 4S who told you and now it works perfectly.

  Thanks a lot for your help. He needed only two positions experienced to get my printer working again but I had to wait a long time before you me is reached. There must be a lesson there for HP to take on board. In any case thanks a lot again. I gave fame and marked the post as solved.

• How can I access the album artwork for printing. It is used to be simple, that now I can not find anything

  How can I access the album artwork for printing on a CD? It is used to be simple, that now I can not find anything

  (Retina Powerbook 15, OSX 10.11.2, Itunes 12.3 2.35)

  Right-click on the right track... Get info... Select album art... Drag it to the desktop

  print it from there.

• To print from the computer, but can not scan from printer to computer. Tried everything. Disconnected power supply, etc, nothing works.

  Have no problem when you print a document from the computer. Can not scan from printer to computer. I don't know that I've scanned because I went from windows 7 to 10. Printer not repeat myself found computer.

  Hi, Rolland,.

  Welcome to the Microsoft community. I might help you.

  To better understand the issue, I would need more information on your side.

  1. What is the brand and model of the scanner?

  2. Do you get any error messages? If Yes, what is the full error message?

  This problem might have occurred because of these reasons:

  1. Corrupted driver.

  2. Hardware problem.

  Method 1:
  I suggest you to run hardware store and check if it helps.

  (a) press the Windows keyboard.

  (b) Troubleshooting type in the search box and press enter.
  (c) click on material and audio.

  (d) click on hardware and devices and follow the on-screen instructions.

  Method 2:
  If the problem persists, I suggest you to download and install the latest scanner driver\software on the manufacturer's Web site.

  Hope this information helps. Reply to the post with an up-to-date report of the issue so that we can help you more.

• OfficeJet Pro 8600 pro, I can not scan to a NAS or my linux box. The error of the Linux box is:

  OfficeJet Pro 8600 pro, I can not scan to a NAS or my linux box.  Web browser for the Linux of the error box is: "you can't use this feature because it has been disabled."  For more information, contact your network administrator or the person who set up the printer. When I try to send the file to a NAS by IP address, password, and account name it tells me that the file is not found.  I can get on the site by copying the ip address and the path to my dir browser.

  In the Linux box, I can print to the printer.

  Sorry, but HP does not support the Linux operating system.  The only thing that HP offers for Linux support can be found here.

• HP envy 5532: can not scan from my hp envy 5532 to my PC.

  message says that the computer is not responding, check the USB and wireless works, both work. As this printer did not come with a USB, I used one of my old lexmark printer. Help I can not scan from printer to pc.

  Hello! Welcome to the forum @scoobby

  I posted a troubleshooting guide for you to try below, for the problem you are having with the scan on your computer. Afterwards, you should be scanning the image!

  An error 'the computer is not responding' for HP ENVY 5530 e-all-in-one HP Deskjet Ink Advantage e-all-in-one 4510 Printer series

  Good luck

• All-in-one HP Photosmart C6280 not connected to the internet, and can not scan to computer

  My HP Photosmart C6280 all-in-one not connected to the internet, and can not scan to the computer.  I got it for a few years and must plugged into my Macbook to print, but now I want to use it to scan photos directly to my computer.  Can someone help me to do this?  Much appreciated!  (Not sure where are my original softward records!)

  Oh, OK, well this isn't probably the problem, but for good measure, you should get the latest version of the software for your printer from the "support & drivers" link at the top of this page.

  In the meantime, we will reset the printing system:

  -Go to System Preferences > Print & Fax
  -Right (or control) click in the rectangle listing your printers and select Reset Printing System.
  WARNING - This will remove ALL your printers!
  -Select the sign more to add a printer. Top of the window, Select the default tab . Search for the printer, select it, and wait until the button 'Add' becomes available. Until it clicks.

• HP 6500 has more than 4 in 1 machine can not scan wireless in Vista

  I can not scan from my HP 6500 a Plus 4 in 1 machine to my computer wireless wireless running Vista Home premium (64-bit). HP technical support says that the problem is with the function of WIA scan on my computer. Any help would be appreciated

  * original title - can 't scan from my HP 6500 wireless has more than 4 in 1 machine. According to HP, the problem is with the function of WIA scan on computer (Windows Vista). Any information would be appreciated *.

  Hello

  Uninstall and reinstall the HP scan utility and check if this solves the problem.

  You can download it from this link:
  http://h10025.www1.HP.com/ewfrf/wc/softwareCategory?LC=en&DLC=en&cc=us&product=3795406&

• where can I find the product number for a HP Deskjet F4580 all-in-One Printer?

  where can I find the product number for a HP Deskjet F4580 all-in-One Printer?

  I typed 'to the HP Deskjet F4580 all-in-One printer"and the installation software cannot find the printer on the HP website.

  But it is the search manually separately via a different browser.

  So there must be another product number!

  Hello

  The following link shows his support site:

  http://h10025.www1.HP.com/ewfrf/wc/product?cc=us&LC=en&DLC=en&product=3944758

  You can find lots of information on 6 sections.

  Kind regards.