Can not scan wireless to the printer to the computer

I can't scan my Photosmart Wireless B110 printer wireless to my laptop using Windows 7 IE. I can scan wireless using the laptop, which shows that the system can work. It allows to analyze all right, but it just stopped and I tried everything I can find on the site of HP. I deleted the printer and that restored it and I uninstalled all the software and tried to reinstall it but kept getting fatal error message saying that there is a newer version of the same software already on my computer, even though I had removed everything I could find with the name of HP on this subject!

A specific problem seems to be that the laptop will not recognize the IP address of the printer so that every convenience store programs think that the printer is not installed so I can print wireless from laptop and scan also. I would appreciate your help to be able to scan from the printer and hopefully discover why the IP address is not recognized.

Thank you for your answer fast (I'm not used to it as you can see from my previous posts!).

I got the same error message when I pressed the icon Apps so I went to reset the static IP address, as you suggest. The box that says 'Suggests a manual IP' is grayed out so I gave the IP as it was. Then, I moved the section DNS server under which I had left empty as suggested in the other post I had followed. I put the 8s and 4S who told you and now it works perfectly.

Thanks a lot for your help. He needed only two positions experienced to get my printer working again but I had to wait a long time before you me is reached. There must be a lesson there for HP to take on board. In any case thanks a lot again. I gave fame and marked the post as solved.

Tags: HP Printers

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